Pacifica Senior Living

Amazing resident focus with care & activities!

The staff are accommodating and welcomed us nicely. The food is great. The place is beautiful and the residents are nice as well!

Pacifica is the best place I toured. I'm thrilled they had room for me. I have lived here for over a year. I feel safe and secure an cared about. Our home here is beautiful and spacious.

I've only been in dining room twice but so far I couldn't be happier w/ service & food! Thank you!

Tonight's dinner was very enjoyable - service was wonderful.

The building is looking to much better and modern since the construction has been done. Seems a lot more new residents have been moving in as I seen the dining room full. They had a family Holiday party for the residents last week which showed a lot of planning and dedication to make the residents happy. The maintenance staff was dressed as Santa and taking pictures with people by the fireplace which is going to make a beautiful holiday card. He was the perfect person to play Santa, my mom loves [name removed], he goes above and beyond. I am overall happy with making the decision to move my mother there.

I came in on a weekend recently looking for Memory Care placement for my father. I didnt know what questions to ask or the process of moving a loved one into a retirement home. The Marketing Director knew a lot about Dementia that i was blown away. She went over everything step by step as well as provided us with paperwork for the doctor as well as additional resources to help with my dad. They dont have available rooms in the memory care right now but she still toured us and spent a great amount of time helping us. At the end of the tour we asked to put my fathers name on the wait list. She also gave us a variety of places to look at that are within our price rage but also good communities since I need to move my dad asap.

Bonita Is doing amazing. The new Executive Director has already made so many positive changes in the past month. The community has great communication, dedication and team work. The Marketing Director hosted a wonderful Christmas party for the residents and families. It was the best event since my mom has been at Bonita. The Marketing Director is a jack of all trades and always so happy and pleasant to be around. I am happy I moved my mother into this community as she is socializing now and attending activities.

I visited Pacifica for a tour and enjoyed my visit. I didn't experience everything in the survey, but had no problem seeing my mother living in a place like this. [name removed] was a welcoming host and answered all my questions. She reached out to others for answers where needed.

Biggest outdoor space available for residents out of all the spaces I toured, lots of music outdoors and indoors, dorm style living with residents assigned to a specific house and the different houses arranged circular on the perimeter of the outdoor space, fairly affordable, bright facility with lots of natural light in their rooms, resident rooms are decent sized, med techs are very caring. Downsides are high turnover with the director, there's been 3 different directors in the last 5 months. When an incident arose, there were not clear policies or procedures in place that were followed, but with advocacy from the family we came to a common acceptable decision

Environment is well decorated for the holidays staff are engaged with with all the resident of food is good needs all the needs of each individual resident continue activities to keep your loved one occupied and brain engaged.

This is the only place worth the money. It's a great place to live. I would recommend it to others and I found it on my own. I had no help from your organization

When it became clear that my elderly mother (who has dementia and other illnesses) needed more care than we could provide at home, we had no idea what to do. It's an overwhelming situation for anyone to cope with. Fortunately, we were recommended to seek out Pacifica Northridge, and I am beyond grateful that we did. A very special staff of deeply dedicated individuals are all there to provide the finest care and attention to the residents at this facility. These people are all heroes in my book. My Mom couldn't be in a better place to take care of her needs, where she is provided with a lovely environment where she feels safe. This is an invaluable quality to family members such as myself who want the very best for their loved one. The very best IS Pacifica Northridge.

Dealing with management and moving in was perfect. Very friendly and accommodating. The facility is always clean. The staff is above and beyond friendly and helpful. The Quality of care is excellent. The food needs change for improved health, it may seem tasty. I like that they give small portions and don't over feed, but the diet is high carb low protein/ inexpensive. The residents need salad, clean protein and fresh vegetables. Canned veggies, sandwiches hotdogs and sugar drinks are not healthy. They need fresh crisp salad's at least 1x per day. Spinach, clean grilled chicken,fresh ripe fruit. They are in process of updating their wi-fi service and speed that's going to be great for smart TV's!

I visit Pacifica frequently and I am welcomed with such unique employees. Residents look happy and presentable. Food needs some improvement, I’ll be very honest. Med techs are great employees and housekeeping is on it. Overall I would rate Palm Springs five star and recommend to others seeking assisted living. It’s a feel good's spot. I will not identify myself on the review as I wish to remain anonymous. Thank you.

Very helpful through the whole process

I was very impressed with the facility, the sales director, and the staff members I encountered during the tour. The longevity of the staff (from the director, LPN, maintenance) speaks volumes. Clean. Friendly.

good!

Everyone is very friendly and helpful. If my husband and I need anything, we just need to ask.

My experience was very informational. All my questions were answered and [name removed] was very nice and I really like the one-on-one personal attention.