Oxford Health Group

We chose Paramount House at the time because it was something that needed to happen fairly quickly and they have availability at the time we needed it. they were very helpful and proactive in getting her in during such a difficult time (the beginning of covid). It also had good ratings and we checked it out and thought it would be a good fit. In terms of communication, they do communicate well when it comes to health issues and individual care. I think the staff members here are easy to deal with, we have had some issues and they take care of them. They do have a doctor that comes in house and that has been helpful so she doesn't have to leave for appointments. I would recommend to others who are looking.

It has gone through some change in ownership in the last year. It has been an adjustment for the families and residents. The nursing staff is pretty good to deal with concerns and questions over my loved one. I wish they could be more communicative.

We chose Regency Park Astoria for a couple of reasons, but primarily they had an assisted living/memory care unit in the same property as the senior living facility. So if we did ever need that care, we would not have to move her. She had a 1 bedroom unit with a balcony that was quite nice. Overall, these are difficult times but it worked out very well and am happy with my choice. I would recommend to others looking.

We chose Paramount House senior living because it was the most convenient and the availability at the time. The room sizes here are good compared to others that we looked into. I would recommend to others looking.

The only issue I had is that they did not respond when my husband fell for 45 min, He loved the food and the variety that they offered. We were quoted one price but that changed when we moved in, there were additional charges for service we weren't told about.

The rooms and overall layout of this community would be a three out of five. The food would be around a three out of five as well, and we would recommend Westminster Terrace community to a family or friend.

I toured the facility today, I really love how homey it feels. The staff seem very friendly.

Excellent first impression! Friendly professional.

Nice home, clean, good people. Pricing better than Lincoln Meadows by a long shot. Base pricing is very important because I can see mom needing extra care on a number of things, if not now, in the near future. Those extra costs will add up very quickly.

Great caring stuff. And clean facility. My loved one likes it here. Does not participate with social activities, not their thing. Doesn't like the food. Otherwise it is quite happy. Transportation is helpful as I cannot drive her 90% of the time. Mostly I know my mom is safe and well cared for here.

I loved the small feeling of this community. Residents were seen throughout. It’s under construction, but I bet it will be lovely when done. [name removed] was great! Kitchenette is an apt ion here which Inlike!

This was also a nice facility, they offered that I return with my mother for lunch sometime so she could see if it was a good fit. We might take her up on that.

My loved one is here currently and we had a few issues at the beginning but things are starting to work out. We finally had to go and make several meetings with the director in order to get it straightened out. My loved one wasn’t placed in the right area or assessed properly at the beginning, but seems to be a bit better now. They’ve told us that they’ve been trying to fix a few things from the previous management. The skilled nursing part of the facility is a lot better than the assisted living section and I think it was mainly a miscommunication issue. They have a lot more nurses and people involved and walking around in the skilled nursing side and they’re helping keep her properly medicated for pain. They have the same things all the time on the menu for dinner and then add on extras if you want it. Overall, if your loved one is properly assessed, then yes I would recommend them.

This community is fine however I am having a hard time affording it. The food is good I think it is too high in calories but that is just my opinion. The staff and the residents seem nice enough. The community and my living space are kept very clean and well maintained.

Things are not going as well as we had expected. My friend had been doing great in the assisted living portion of the community she was very active and taking walks outside in the secure courtyard but things to a very rapid change and she is no longer the happy person she once was. Due to lack of judgment from various of people my friend is now in the memory care portion of the community and she hates it. She is no longer able to do things as she was she has become very depressed. The community is doing their best to see if another evaluation can be done about moving her back to where she was.

My sister was here for about 5 weeks but for the time she was there she enjoyed her stay. My sister is a vegetarian and it was extremely hard to find to find a community that offered those types of meals which this one didn't, however, the kitchen staff had no problems in regards to making my sister vegetarian meals they were happy to accommodate her. The community was clean and looks updated. In fact, they were in the process of replacing the rugs in the building. nothing to worry about there. The location was great we were looking for something close and convenient to get to.

Nothing was wrong with this community when we went to see it. They were just too far away from me. I saw they were all good for an assisted living community.

This community is not what I wanted for my husband's care. The community did not have access to water. The staff did not make sure that he was not giving him the care that i needed. The community was clean and the activiites were offered to him. I would recommend this community, but they need to just residents . Over all this is a nice community and I would recommend the community to other families for good care .

After having a tour and putting a deposit down we found they started out with a lower price than other communities but then added more levels. We were a level 5 with $1500 extra and each level jumped $300 more. The facility was beautiful, looks clean, and nice but their way of pricing I didn't like.

The staff at Windchime has been very helpful and responsive to individual needs of my brother. They made him feel welcome and his transition to assisted living was much easier than expected due to the help of the staff. I feel that my brother is in a safe place and is well taken care of while he deals with his memory issues.