Oxford Health Group

It was very nice. Very clean. She was only there for a short period of time, but they are very cordial and very efficient.

I felt They provided excellent care for my parents. They were only there for a month because they moved in with anotherfamily member. They both needed full care and probably their condition was too advanced for assisted living.

The value is a little bit subjective. Mom does need a level of care and it's kind of hard to gauge the value but I think that the scale that Windchime is charging is fair for what is offered. All in all I think that Windchime is a very good value. It is set up in such a fashion that there is just a set dollar amount placed on it and it's all inclusive. There is no nit-picking about charging if you need a bandaid or you need your meal taken up to your room. This happens to work really well for my mom. There are no hidden charges and the care is fantastic. It's similar to a hotel with a drive up area and there is a drop off area that is covered so it's out of the elements. This is a good facility, flat out. They are good people all the way around. The directory there is incredible, she really is. They care about what they do and that makes a difference. The marketing director said to me, "I don't mind where your mom ends up, just get her out of Arizona. It doesn't seem like she's good situation and we don't want to see her in a bad place whether we get the contract or not." I thought that was huge. They genuinely care.

Very friendly, professional, and clean. Looks to be well run institution with caring attitude. Appreciated the range of care available to residents and their families.

Regency Park Astoria is a lovely place for assisted living. Everything was pleasant and friendly from the start. Everyone who works there is helpful and friendly. We feel very fortunate to have found such a nice place for our family member. The interior is newly remodeled and looks very fresh and pretty. There are no unpleasant smells or sights. The residents with whom I've visited seem very happy with the way the facility is run.

Windchime is a very nice and clean community. The staff was really friendly and they offered a lot of activities. It really would have been a very good choice for our situation but it was not within the area we were looking for. We wanted something closer to Paradise. The community is very bright and open which makes it very warm and welcoming. Overall it was a very good community it was just out of the area.

This place was very elegant inside. Upon entering I felt like I was in a hotel. Saw both Living Assistance/Independent rooms. Studio apts was just the right size. No kitchette in the Living Assistance room though, but for the price was adequate. Could see my mom live in the small studio. Close by that I could see her. Alot of activities which is good

Like it a lot, good room sizes are more expensive, across from shopping, on bus line. Impressed with director and the activities director.

We're still deciding between Regency Park Astoria and Emeritus of San Dimas.

For the most part the staff members there are super friendly, they are very attentive when it comes to our loved ones medication and if something is not going correctly they will immediately call us and notify us and discuss what needs to be done. They have activities to keep them busy and give them the sense of community with one another. They do give the residents a buzzer button to wear around their necks to push when they need assistance, it is nice but a lot of times it does take them quite awhile to respond. They also do not have any medical personnel's on sight (no doctors or nurses). They do have people there on sight to take care of their hygiene, and cleaning but not medical staff - families would have to higher outside help or go to another community that has medical staff on sight.

We looked at 4 different facilities and we chose Windchime because of the location, it is warm and inviting when you walk in, and I really liked their memory care unit as well as the units director. I would tell others that when your loved one goes on hospice as ours did, they were extremely caring and worked well with the hospice workers and we were able to go in at any time. I would absolutely recommend them.

Rating questions answered above.

The staff is great and listen/respond quickly when I have a concern. The memory care unit is a good fit for my mom where most of the people are ambulatory as she is. I like the lay out of the memory care unit. The management has worked with me on reassessing her care levels. They are very understanding of the costs involved.

I used to live at Brookdale, and I loved it. It's a smaller community, but it is really nice. I was an ambassador here, and I loved meeting the new residents and taking them around to the dining room and the activities. It was just such a friendly, lively community. Definitely recommended.

I've lived here seven months and have no complaints. The food is good and the other residents are pleasant. The staff is very helpful. My room is large and everything works. I'm not crazy about being in an assisted living facility but this one is decent.

It has been somewhat up and down for my mother right now, but the Regency Park has been great. It is a great place and all of the people are very nice.

My mom is happy here and likes the staff and they love her a lot. I selected this community because it was available and closer to my home. I feel they could do a little better at cleaning, it seems that not much is done. They accommodate her meals with moist food and mom says it's good. The staff bring meals to her room sometimes and ice cream at night. They are on top of her medication too. She has made a lot of friends and she likes getting her hair done from the stylist.

The reason my loved one and I had chosen this community was how helpful and generous the staff where during our visit. My dad has really enjoyed participating in the variety of activities and the interaction with the other residents. The studio my dad has is perfect for him and has lots of natural light throughout the bedroom. I have no complaints and would highly recommend this place to anyone.

My mother is doing well here at community. They are caring for her and needs pretty well. It is a very well maintained community. The staff have been very good to work with. They do offer activities for their residents. The food is fair, they do serve well balanced meals. I'am comfortable with the care they provided. I would recommend this facility.

Things are going fine. My Stepfather and now my Mother are there. Things are going really good and they are really happy with the place. As far as I know, there are no complaints with the staff or the facility.