Options For Senior America

I am happy with this service. They were able to send me a good care taker who comes to my home and help with the need for my mom. I like that she is always on time. I like that she is helping with the personal care that is needed. She is always trying to help be a companion for my mom. I would recommend this service to other families needing good in home care for a loved one..

At first, we were not too happy with the way things were going. My mother got a new caregiver and the new one has been much better. We asked for her to write down whenever she is there and she is doing it. I haven't heard any complaints.

We like mom's caregiver she is personable. She helps mom not only with her personal needs but is also a good companion. When we set up the service the owner came out to the house and listened to what we were looking for. They made setting up the service easy.

I like this service for my father. The care taker was always on time to care for my father. They helped with personal needs. I would recommend this service for others needing to have someone in there home. This care taker was a excellent choice for my father's needs. And we were very happy with the care he received.

They have done a good job, and we continue to use their services. We haven't had any issues with reliablility, everyone has shown up on time, and we haven't had any complaints so far.

So far they have been working out well. They show up when they are supposed to, and I haven't really had any complaints so far. We have been happy with the service.

So far it's working out. I haven't had any major complaints as of yet. They seem to be fairly helpful and reliable.

This is a great in home care for great care. The aid that comes to our home is always on time and is always a great help with meals and everything my wife is needing. We are paying for excellent services and would recommend this service to others who need excellent care for anyone.

They are very flexible. I enjoy using them

Things worked out well. They were a good agency to work with. I would give them a good score.

Both caregivers Natasha and Chema provide excellent care for my mother. The responsiveness of the staff at the branch and corporate offices is good and the overall quality of services is good.

It was a ruff start for us, but everything is working out very well now. We have an amazing care giver, she is excellent at what she does. My father really enjoys when she comes to help him. Our experiences has been good so far. I would recommend this home care, they have been great.

So far everything is going okay, my mother wasn't very happy with the fact that we are on our third CNA. I understand that CNA's move on she just doesn't like the fact the this the third. I like my mothers environment a certain way due to the fact she has dementia and I don't know if the agency speaks with the CNA's before they come to inform them of this due to the fact I've had a few concerns about the way they been doing things. The CNA's are nice and friendly but I just feel my standards are a little higher.

Its the onlyu alternative to a facility for my mom, and that is something I think would kill her

Working with this particular agency has been a pretty good experience. Although my Mom doesn't want the help she really needs it and it gives me a peace of mind knowing someone is there to help her when I am not. They have been very accommodating and very flexible with scheduling which I really appreciate. I would highly recommend them!

They were nice to deal with. The only problem was that for a while they were late all the time. Other than that, the friendliness and care services were excellent. The care givers they sent were very friendly. They did a good job at taking care of my loved one. The value could be a little better. Overall, a pretty good experience. The cleanliness and activities are not applicable because they send the care givers to my home.

The staff was very helpful and accommodating. While they tried to match the right person neither of the two workedout for my family. We needed someone to cook and unfortunately it did not work. Although I did not find a match. I would reccomend this agency to anyone looking for care for the elderly.

The reason why I selected Options for Senior America in Bel Air, MD was because of their prompt response to my inquiries. Diane and Erin have been instrumental in finding a companion for my mother. While I don't understand the screening process I feel that interviews should be conducted by the families to determine if the care provider is a good fit and not waste everyone's time sending out people that are not. The overall experience so far has been pretty good and it gives us all a peace of mind that someone is there to keep my mother company and take her out of the house periodically.

The one that I’m using out of Manassas with Michelle as the director – she’s amazing. They haven’t missed any appointments. When our main caregiver needed to go on vacation they sent a replacement, but that was all pre-arranged.

So far do good! No problems at all, service has been a great help.