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5.9
Review Score
391 Clark Dr, Circleville, OH 43113
Very patient centered and individualized care for each person. Update family regularly. Great community atmosphere with the feel of home.
2450 Haggerty Road, West Bloomfield Township, MI 48323
My loved one is currently a resident at Cranberry Park of West Bloomfield and everything has been very good for him at this facility so far. This is a beautiful facility. The rooms are clean and the facility...
3700 Olentangy River Rd, Columbus, OH 43214
My father was well cared for in the Covid unit at Whetstone and the family was treated with kindness and respect. We were kept updated on his condition and he was kept as comfortable as possible. We were...
Conveniently located across the street from Riverside Hospital and the McConnell Heart Health Center, Whetstone Gardens & Care Center provides a full continuum of care including transitional care between the hospital and home, long-term nursing care and assisted living...
3399 Mill Run Dr, Hilliard, OH 43026
They were great. It's not real fancy, but it's homey. The meals were over the halfway mark. They treated my husband well, and his room was pretty nice. They had a full shower and bathroom and they were...
5691 Thompson Road, Columbus, OH 43230
26101 Jefferson Ave, Saint Clair Shores, MI 48081
The day staff in my mom's area is excellent. Housekeeping seems adequate. I don't know about the meals. My mom has dementia, so I can't get an answer that is accurate. CP has ice cream socials and wine and...
Cranberry Park at ShorePointe is proudly committed to providing quality assisted living, memory care, respite, and hospice services. We deliver comfort, style, and security in a signature neighborhood setting. We welcome you to learn why Cranberry Park at ShorePointe is the best choice for you...
4500 John Shields Pkwy, Dublin, OH 43017
Elderly relative spent 12 days there after a short hospital stay. Nursing staff and therapy staff(cognitive, occupational, physical) were attentive and professional. Social work staff was very helpful. She...
1630 NW Professional Plaza, Upper Arlington, OH 43220
They've done a great job so far at Avia Senior Living! It's a very nice looking, clean, well kept community, and the staff are all very friendly! It's as close to assisted living as you can get without...
The Avenue is a vibrant, independent community nestled in a quiet neighborhood in Upper Arlington. Our Home Senior Living strives to make our home, your home. We are excited to introduce you to our quaint, eighteen apartment community that is surrounded by shops and restaurants. The Avenue...
46100 Schoenherr Rd, Shelby Twp, MI 48315
This is the community would have chosen for our loved one if we could have afforded it. I’d give them fives on everything. It was just a really good experience having our loved one here. They’re very...
19933 W 13 Mile Rd, Southfield, MI 48076
6800 Gender Road, Canal Winchester, OH 43110
801 Whitlow Dr, Milford, MI 48381
Review Score
84 reviewsOut of 10
5 star
54%
4 star
14%
3 star
5%
2 star
5%
1 star
24%
A Place for Mom has scored Optalis Healthcare with 5.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Optalis Healthcare has 84 reviews with an average "overall experience" of 4 out of 5.
After looking at several nursing facilities my father and I chose to have my mom stay here on a 5 day respite stay in the memory care unit. [Removed] took us on a tour of the facility; It appeared nice and clean, with a slight smell of urine in the memory care unit. When asked what the staffing was like on the unit she said there was one nurse and one aid, and that the nurse doubles as an aid and helps out doing aid duties due to the low acuity level of the patients and their low census of 15 patients on the unit. I asked her if they are to be taken to the bathroom every two hours and she said, "Of course, we will take great care of your mother, I know it is hard, but we will make sure she is taken care of." My dad gave them a list of the medications she was taking prior the the beginning of the stay. Once she arrived he asked if they had the list and they said they weren't sure, it may have gotten thrown away, they can't find it. I printed off the list and went over it with the nurse and they were missing one of her blood pressure medications, and when addressed said they would add it onto her list of meds. The second day my Dad went to visit her in the evening and she was still in her pajamas, they gave her Haldol for some aggressive behaviors and said they just didn't want to fight with her. My father asked if she had had a BM and the nurse stated that she could give her something to go. My father simply said she just needs to sit on the toilet for 10 mins and she will go. If you give her a laxative she will have an accident. I also inquired about her last BM on a visit and the nurse said, I don't know, thats something you'll have to ask the aid. When I addressed the aid, I asked about my mother by name and requested information about BM documentation. She put her hand on her chin and said, " oh, that one, that one, thaaaat one, no, i dunno, let me see as she was checking her computer. No BM was documented after 3 days. I simply took her to the bathroom and she had a BM, and I also cleaned up her shirt where there was several food stains on the front of it. On my visit I took my mom out into the secure courtyard and sat on a bench to visit. As I was looking out the gate was flapping in the wind, not so secure I'd say and I reported it to the nurse. I wanted to check up on her around 10:30 pm that night so I decided to call. The phone rang for 13 minutes before anyone picked up. They said they would have to find the nurse, and that they would go over to the unit and find her. The nurse was never found and the phone just kept ringing. The third day my dad found urine soaked clothes in the shower, they said she was incontinent of urine. Even her shoes were wet with urine.She has NEVER been incontinent of urine. This means THEY WERE NOT TOILETING HER EVERY TWO HOURS! Her teeth were caked with food, they were not helping her brush her teeth. My dad stayed there until 11pm and she had still not received her evening medications. My dad asked for a cup for some water for himself and my mom and the aid said she could not find any and would have to go to another unit to get some, but couldn't leave because she was the only one on the floor. My dad asked the nurse to come and give her medications. Apparently the nurse was on another floor passing medications. HOW can the nurse double as an aid if she is on another floor passing medications? When my mom finally got some water she downed a glass and a half! Have they even been giving her water? She was the first to get her medications on the unit at 11:02 pm. No one was in their pajamas and were all still up watching tv on the couch! My Dad was wondering what kind of place is this. He said, "I can give better care to her at home, I don't need this!" He decided to take her home at once. When faced with the complaints the nurse stated, " I'm sorry you feel this way." Think twice before sending your loved one here.The building may be nice, but thats all. I am a Registered Nurse and unfortunately they had me fooled...don't send your loved ones here.
2.5
0.5
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1.5
0.5
Cranberry Park at The Grand of Dublin in Dublin, OH
3.2
(39 reviews)
Run do not walk far far from the grand. It is beautiful but that is where it stops! Lousy service, dangerously understaffed. Like an iced turd- nice appearance but crap inside!
0.5
1
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0.5
Cranberry Park at The Grand of Dublin in Dublin, OH
3.2
(39 reviews)
This place is absolutely HORRIBLE, and for the most part so is the care. My grandmother is in this facility and i have had nothing but problems. Came here on Monday room was unkept and she hadn't been bathed and it was going on the afternoon. Exposed wires on one of her controls and stains splattered all over her bedding and even privacy curtains. She's bed bound and her drawers had open half eaten snacks. Another drawer has random pills scattered in the drawer in which no one can or even tried to explain or dispose of. I have made severalvisits and complaints inthe last 3 days. Tuesday afternoon half of my concerns went ignored. My grandmother is unable to do anything for herself. I showed up today...Wednesday...not only is the same old water pitcher dated yesterday still sitting here but she's experiencing spasms that you could clearly see the discomfort in her face. I addressed my concerns to her assigned nurse who responded rudely. I sat waitibg only to go back out and find that she left for the day without following up. I again addressed my concerns. My patience has expired with this place. 2 hours down and non of the 3 staff members i have addressed have come to bring her a clean water pitcher. I am in this momment contacting other facilities. I have pictures that i wish i could upload. At this point i wouldn't recommend leaving your pet goldfish here.
0.5
0.5
0.5
0.5
0.5
Cranberry Park at Riverview in Columbus, OH
2.8
(10 reviews)
This place is no good,they never look in on your loved ones till they see you coming,my father was in full rigamortis when I found my father,that means they did not,they never checked on hem four over 3 to 4 hours,but they told us they where in a half hour before I got there,my father was in bad pain one night,pushed call light to get he's Meds and pain meds they never came,I sat there for 3 hours trying to get help never came,if you love your family never take them here.
0.5
0.5
0.5
0.5
0.5
Cranberry Park at Riverview in Columbus, OH
2.8
(10 reviews)
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