Opco Skilled Management

Here's the issue: administration of facility changed within weeks of moms residing there, from nonprofit to for profit. Ever after that, communication regarding billing and requests to fix heating cooling in moms room were extremely poor. Bills always needed correction on their end. Failed to address facility challenges. Here's the other thing though, this facility is staffed with caring beautiful people.

If you had asked me 2 weeks ago I would have given all of these a rating of 4 or 5. It was a great place for my mom. However, a new company took over and families are scrambling to relocated their loved ones elsewhere. With what's going on now, I'd give each of these a low rating now. A New company took over, laid off most of the staff (although complying with state regs of 1 staff per 15 residents), increased prices by 10%, trying to move assisted-living/memory-care residents into skilled nursing (because NM is no cap on liability for assisted living), etc.