Oakmont Management Group

The staff was always loving and caring towards my mother. She trusted them and when she eventually needed help with dressing, eating, and personal hygiene they were very respectful and encouraging. They always made sure she was clean. Her room was always tidy. She had an apartment that had two areas - one for her bedroom, the other for her living room. We brought in a lot of furnishings to make it homey and cozy. It also made it possible for to have guests visit throughout her stay (we have a large family)! My biggest concern was with the care of her laundry. Her clothing became hard and over dried, and often wrinkled. Sometimes they were poorly folded or hung up. Sometimes another resident's clothing ended up in Mom's laundry basket or drawers. Sometimes she was missing items. We took great care in marking her clothing and belongings with her name and room number, but a few things went missing. Likewise, a few of someone else's things ended up in her room (i.e., a large pair of men's slippers marked "PAPA BEAR" were in her closet. LOL!). Overall it was a good place for her. As her Alzheimer's progressed the staff adjusted to her growing needs. She passed away this past [date removed]. We miss her, and the staff who so lovingly cared for her.

It was great until they raised the cost [removed] %. Staff is very friendly, my Mother likes them and feels comfortable with them. The facility is well kept and very clean. I have no complaints about the staff or the facility.

Warm, friendly, responsive staff. Always follow through on things. Good medical tech team care Good assistance care team support Beautiful facility, well maintained. Lots of dedicated spaces for residences to interact with each other

There was a big increase in rent when management changes from Sunrise to Ivy. Nothing noteworthy to mention about the staff at this time. They are looking for a new director as the previous one retired and moved out of state. Ivy Park at Palos Verdes is overall a good facility.

They have had a major problem finding a chef that will stay on the job Every staff person that was there two years ago has changed. So many have quit to go to another facility that pays more. Biggest plus for us is having a washer and dryer in each resident's room.

It is a very nice community, worth the money but the food can be much better.

All is well but the food and dining service e can be sped up and the taste of food on menu can be improved a bit.

I can whole hardily recommend this place. Great food, wonderful, friendly staff, gym is fine. I'm glad I'm at Westmont.

Things to know: Go to the Thursday music and appetizers. So fun! If you have a question, don't be afraid to ask. Sign up for the monthly email for schedule of events so you don't miss the fun group activities that families are always welcome at. Bring cash if you plan on eating a meal otherwise it gets charged to the account.

I would have to give Oakmont of Fresno a 4 to call categories, but with that being said my mom is very happy there. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

My loved one is happy there and settled in. You need to ask every month for the itemization. They charge for every single thing. To try to get an itemized monthly breakdown is difficult. Apparently this is not uncommon in this industry.

I would recommend

They're just so organized, friendly, professional and experienced. Super clean. Food is great and so many activities. It is a bit on the more expensive side. Our only problem is that our two family members don't want to be there and close themselves off. We had to force them to start going to the dining room for meals. But my son and I couldn't be happier with this place and their care. They are getting everything they need and more.

It’s very challenging as a loved one of someone in a care facility. It would be really helpful if the different facilities would clearly articulate what they can do, what is challenging without additional training and which services they absolutely cannot provide.

Nice staff and nice faculty. Yes, would recommend to others

For the most part I found the staff to be friendly, kind, and helpful. The faculty was nice but a better job at cleaning the apartments needs improvement. Some areas of the facility could use freshening. The outside grounds were well maintained. For the most part the food was good, but they could improve on the rotation of the meals and selections.

What I like the most about The Ivy at Hawaii Kai is the warm swimming pool, wide variety of residence, excellent choice of types of apartments, Lots of options, Ocean view from the pool and some apartments excellent accommodations

My loved one is currently a resident at Oakmont of Carmichael and the overall experience has been very good so far. The staff are friendly. It seems like a clean environment. However, it is very expensive. Based on our experience, I would recommend Oakmont of Carmichael to others.

Our loved one has since moved out but during the experience we had with Ivy Park we really enjoyed their holiday family dinners. We would recommend this community to other families who may need a place for their loved ones.

The day to day staff at MorningStar of Hayward is great, the administrative staff is okay. They need to hire accountants that know accounting. As for the food, sometimes it is a 2 (cold food) and sometimes it is a 5 (outstanding steaks). The housekeeping is okay, they don't always clean well. Communication with the family is good. The move in process was okay. They need to clean up the basement and basement access. The 'extra help' charges are a disaster. Everything is points and levels. I have no idea what stuff costs. The first threshold is about $1,000 for just the simplest help.