Oakmont Management Group

Things that stood out to us about this facility are the atmosphere, décor, and the friendliness of staff and contentment of residents. The units are a good size, the atmosphere is quiet. The facility is very clean and pleasant smelling. Housekeeping and laundry service is included. Staff overall is reasonably attentive. They could improve their response time. Activities are fair, wish they had more outings.

Our family had an in person tour and it was a nice tour but it just seemed way to enthusiastic and gave off a weird vibe something just seemed off.

For the most part we are very happy with the experience. There have been a few things but that is just part of what happens when you are getting acclimated. I found it helpful to talk to the supervisor of the caregiver staff for any concerns. It does take a little bit to figure out who to go to, but [name removed] has been great. She is very nice, helpful and responsive. The caregivers have been great as well. I would definitely recommend Rockville Terrace to other families looking.

[name removed] [name removed] Everyone on the staff was super nice and really helped my moms final days be cheerful. The facilities are sparkly and new. Best Thanksgiving meal I've ever had. The food is spectacular I would definitely recommend Santianna.

Unfortunately, my mother-in-law passed away after being there for just over a month. She did not adapt well and was quickly moved to the memory care section. All of the staff were very caring and respectful during what was a very stressful and difficult time for us.

I would not recommend this place until they can fix these issues. After 4 months there still is no phone in the apartment unit. There is no internet. They have charged the wrong amount consistently every month overcharging. Broken promises constantly. Lack of response at times and slow response. Care providers are excellent. Television service is not what was promised had to fight to get some of the shows and sporting channels that were promised and still not all are available. Cell phones do not work in the building based on the construction they say.

We've been happy with Rockville Terrace. I think my loved one is getting good care. And the staff is friendly and helpful.

I had a bad tour experience at Oakmont of Roseville. The person who was scheduled to meet with me wasn’t working that day. And they let me sit and wait for 30 minutes before they even told me that. I then had to wait longer for them to find someone to give the tour. Perhaps they were just having a bad day. But I didn't feel I was treated very well. Aside from that, I thought the location was very convenient. The facility was nice and clean inside and looked newer. However, it was also more expensive.

I toured this community and it was a super place! They even called it 'a cruise ship that never sails.' It was very nice, but expensive.

I toured this facility and it was ok. Cleanliness was good, staff was very friendly. It just wasn't a good fit for my loved one.

They did not do a good job onboarding but the staff is new and friendly and our loved one has settled in. It's rather expensive [fee removed] a month but it is brand new and very nice. Out of the other communities we toured Santianna is by far the nicest facility, and so far the care has been good.

We were very happy with Mom's care at Sunrise. We absolutely loved the staff, especially [name removed], [name removed], and [name removed]. Their commitment and love for my mother was fantastic. There were plenty of activities for mom to enjoy with other residents, but she also had a lovely private room for personal family time as well.

They are all very friendly. They are a little pricey but they are still very nice. We picked this community, because my loved one liked the community. It feels like the food takes longer to get, but the quality of the food is good. They are helpful and polite. The atmosphere is very welcoming. I would recommend it to other families.

My mother has been a resident of Oakmont of Montecito for many years and a particular person has been there for us from day one. Whenever there has been an issue or concern, she made sure it was resolved quickly and efficiently, along with a follow-up!

The convenience of the dining services here have helped with my day to day living. The staff is very friendly and open to help out when needed. They are very present while still maintaining the personal way of living for us as residents.

Over all it’s a very clean place. The people who work here are helpful. They work hard and do their best . Always willing to help. The in house physical therapy is amazing. It doesn’t get any better than this place.

We chose Oakmont of Brookside because my brother in law at the time was in skilled nursing with Parkinson's dementia. We needed a place right away with good care and their memory care is excellent here. It is very expensive, in assisted living there is no cap on the expense so it is a point system. I would tell others that If your loved one declines, the cost goes way up.

I am free to come and go as I please, I do not take part in most activities as I only like to play bridge, but many residents like the activities provided. Food is not too diabetic friendly but it is improving

After my mom passed my dad needed help. He has many health issues and trouble seeing. It was so nice because he felt comfortable there from the start. The price was in budget and it was clean

They have a terrific team of caregivers, they have activities and encourage the residents to participate. For the independent residents it would be great to have more varied activities. My loved one likes the food about half the time.