Novellus Living

There are many choices of activities available including musical, craft, and holiday parties. The staff is very attentive with a smile. It is kept very clean and they have security in place. They have remodeled and it looks very nice. The meals are delicious with many choices.

What we really like the most about Novellus Cypresswood's is that the med techs and caregivers really care about the residents. Yes, we would recommend this community to other families based on the experience we have had.

My mom is a feisty handful, and the staff here handle her so well. I thought my mom would give me hard time when I left her there but she didn’t . Thank you staff for taking care of my mama!!!

When it comes to the quality of care - short staffed, missing items after passing, treated differently after went into hospice. The administrative staff- slow to respond. We would not recommend this community to other families, short staffed, treated my dad not too well so expensive

I cannot say enough good about Orangeburg Memory Care. Everyone has been incredibly helpful, kind, supportive and a great guide through placing my mom. Orangeburg is clean, bright and warm. I loved when we first explored my mom living there, how the residents were happy and relaxed. Placing my mom was not an easy decision, the Administrator has been so clear, professional and genuine in her role to help me make this decision. Such wonderful individuals working there, and I feel so fortunate my mom is safe, cared for and that I have the peace of mind that her needs are met with ease, patience and respect.

When I toured the place it looked clean and smelled clean and I watched how everyone treated the residents and they were so good with the residents. I just felt so comfortable having my dad live there. I would recommend to others. They treat me and my dad like family.

Everyone at Novellus is so warm and welcoming. Staff is really friendly and helpful, residents seem happy and are smiling. Its clean there and people are always out and about, talking with each other.

I visited this community and was so happy to see residents out having fun! It felt like a family there. Staff were friendly and they had a calendar full of fun things to do. I would definitely recommend this community!

All the staff members from the business office to the daily caregivers are very nice. They care about the needs of the residents. Provide group events to get everyone out of their rooms during the day and evening. They plan weekly outings. The caregivers are happy to work there so, no constant turnover like other assisted living places. Very good security procedures to protect your family member from strangers coming in. Temperature screenings done for all visitors so no germs are brought in to keep the residents, staff and other visitors healthy. Common areas always decorated for the current season adds a lot of cheerfulness to the place that feels like you are in a home.

[name removed], [name removed]and [name removed]all helped to facilitate moving my mom into Novellus. Not a small endeavor as I am in Ohio and they are in California. They all are superstars! My mom is happy and thriving there!

I toured several places both large and small as well as personal care homes and I immediately notice this place was different although the decor is outdated, the friendliness draws you in. I then understood the referral specialist recommendation to go see this place. The greeting at the door was warm and friendly. During the tour the staff greeted residents their names. Residents were friendly and both stated the food and the staff were great. The apartment size was standard but the inviting atmosphere was calming.

I am so glad our family picked Novellus, the staff is very friendly (everybody speak with a smile). The staff has been amazing, patient, and caring. My mom LOVES the activities. The best benefit is the apartments are private with their own private bath. It's truly a blessing to have found this place! We love it.

When I was considering Orangeburg, [name removed], the director, called me to see if I had any questions. She was so sensitive and was a gentle shoulder to cry on. The next day, she and the staff nurse, [name removed], drove an hour and a half to my home to do an assessment of my hisband and to tell me more about Orangeburg. I knew right then I was going to pick Orangeburg and I cancelled the other appointment. I find the place to be clean and professional. The food is healthy. It is a small place which is great for my husband . Total lock down security. Since I am 1-1/2 hours away, I have been able to call [name removed] or [name removed]or any of the wonderful Med Techs to find out how my husband is doing or to even chat with him. [name removed], the nurse, was kind enough to take him to an appointment with his new PCP. I really love the staff, so personable, kind and caring. I highly recommend Orangeburg to anyone who needs to have care for their loved one.

The family night dinner was outstanding! I've never seen assisted living done so well before. The food was delicious and the musician was amazing. I enjoyed the harpist player. The picture back drop was beautiful. We enjoyed an extremely nice dinner environment and took pictures. I've shared the photos and most people can't believe the pictures were taken at an assisted living place. I was very impressed. It's a 10 out 10 I highly recommend.

The staff and facility were welcoming, compassionate and professional from the moment we.walked in and throughout. They were able to address all our questions and concerns and give us the confidence that our family member would be safe and well cared for. Highly recommended with no qualifications.

They are all fantastic. [name removed], the Director, is amazing. She runs a tight ship. She and the staff were very responsive and care deeply for the residents. The residents are all lovely and because the place isn't huge everyone has a chance to establish personal relationships. The staff and residents become like family. They were a true blessing to me and my mom.

Completed a tour with a love one. Everyone was friendly. It was a very welcoming experience and I absolutely LOVED that they have a hydration station on the front porch and the memory care garden has raised wood planter beds.

Our overall experience with Orangeburg Memory Care community was at its highest level in all categories.

The place do a good job making sure the residents are cared for. Their activities and especially the food presentation is top notch hands down! If you looking for great care, events, activities, family inclusion and delicious food….THIS IS THE PLACE!

Is recommend, definitely and I would tell and have told people (family and friends) how happy my brother is and how helpful everyone was to me while transitioning him to his new home. Made a huge difference especially under the pressure and stress with everything else going on in his life. There were 4 key factors as to why we chose Novellus: 1) remodeled updated apartments , 2) patient to patient ambassadors , 3) location - in a hub where it's close to medical facilities and medical providers in addition to all the retail my brother is accustomed to, 4) ability to select a primary care physician at location. Eased the stress for my brother.