Northstar Senior Living

The entire staff is friendly, courteous, accommodating and helpful. They made me feel right at home. Especially want to commend [name remove] Karma who went out of her way to see that I had everything I needed to make my visit perfect. Thank you.

[Name removed] was very helpful in assisting my mom, sister and I with completing the admission paperwork. She was patient and kind. I would highly recommend Pacifica Country Crest for anyones loved ones.

We toured Sunday and really like it. Have a few more questions. [Name removed] gave a great tour but wasn’t able to answer all our questions.

I am writing this review to let everyone know just what to expect from this facility. I have two parents in this facility for the last two years. We started off in independent living and as their health declined we moved to assisted living. I have had to move my father to memory care now but mother still remains at heritage woods. I know the entire staff at this facility, 1st through 3rd shifts through our two-year journey. There is no way anyone could expect better care than what this facility provides PERIOD! I can honestly say I have absolutely zero complaints about anything at heritage woods. My mother is difficult with Alzheimer’s but the staff has embraced her and they know and understand her and she has many difficult days. They treat her with the upmost care and respect even through days when she is less than nice to them. Her apartment is always very clean and so is my mother. They help her pick out her clothes for the day and dress her and she always looks nice and fresh. Anytime there is a concern about her health they call the doctor in without hesitation. Christian Fields is the assisted-living administrator. What an angel she is and a godsend to my family. I recently had to put my father in memory care at a different facility. I have to say he is not clean he is not shaved which I never experienced one day at Heritage Woods. So If anyone reading this review has further questions for me, my name is [name removed] and the facility knows how to get in touch with me and they have my permission to give you my contact information. Quite frankly it upsets me to read anything negative about the heritage woods. These people have been through hell with me and they’re just totally awesome!

Very professional, friendly and easy to work with. Handles all our needs and treated my mother with respect.

Hands down, the best prime rib I've ever had from the most unlikely place in town: Pacifica Senior Living at Woodmont. From what the residents tell me, this quality of culinary magic is a standard for their head chef, [name removed]! I CAN'T wait to be 55+ for more meals like this!

My mom has been at Pacifica Woodmont for more than two years. The building is clean and well cared for; the private rooms are comfortable and well maintained. Mom really enjoys how kind and friendly the staff are, and I know firsthand they know her by name and speak to her wherever she happens to be in the building. She has needed a higher level of care recently and the nursing staff has been excellent. They make sure she's comfortable, safe, and well cared for at all times. The staff is professional; when I have questions or need any kind of help, it's always available and effective. I consider them our friends. We are so grateful to everyone at Pacifica Woodmont for the excellent, personalized care Mom receives. Five stars!

To be completely honest, Pacifica is wonderful all around. The atmosphere and ambiance of this facility is like no other. It is timeless! The staff and other residents as well as the residents family members are oh so very warm and inviting it makes me never want to leave when I stop by.

Fantastic, pleasant, and just over all great place. I just love the the women that clean my room. I go down to eat, come back and the place is spotless. The food just wonderful too! Not once in the 3 months I've been here have I had a bad meal. Boy can these guys cook. If I ever have a problem I go downstairs and bother that nice gentleman [name removed] and he takes cares of it. It cant be an easy job dealing with older people like me but they do it so well! I couldn't ask for a better place than where I am. I appreciate everyone working here!

This is a nice friendly place to live and feel like the staff is part of my family. The food is good and I always have a choice at every meal of what I can order.

Pros: Amazing Food, Amazing Staff, Amazing care, Amazing Management. Mom loves it here! Con: Older building compared to other we shopped before choosing but nothing compares.

Over all this is a fantastic community. The management and staff go above and beyond the call of duty. Warm, friendly and homelike environment.

Pacifica is a great place. Clean, activities, etc. Employees are very courteous and helpful! [Name removed] has and is so very helpful and easy to talk to. Always takes the time for patients and family.

I toured 6 facilities before choosing Vineyard Ranch for my mother. She lives in the Memory Care unit. It's a beautiful facility that takes good care of their residents. I stop in frequently and all of the residents are clean and dressed and in the common area enjoying the games and activities. It's always clean and the meals look nice. When I joined her for the Thanksgiving meal, the food was delicious! It gives me peace of mind to know my mom is safe, unable to wander outside when she is confused, well fed, taking her medications, living in a clean place with 24 hour assistance, and being cared for by friendly and kind staff. My mom enjoys the activities, has put on some much needed weight, and has even found a best friend to go for walks with. She enjoys petting the facility pooch, Shasta, who has the most hilarious ears you've ever seen on a dog! The costs of assisted care and memory care can be shocking the first time you hear about it, but you have to compare the value you are getting compared to the cost of keeping mom or dad in their home. When you add up their rent or house payment, taxes, utilities, food, the cost of a housekeeper, the cost of home health or care givers, the co-payments when they end up in the hospital unnecessarily because they don't remember to take their medications, the late fees when they forget to pay their bills, the toll it take on you trying to take on the responsibilities they can no longer seem to handle, the toll it takes on your own family/marriage if you try to move them in with you ... suddenly you see the value! It is actually cheaper than having home care givers!

All the staff is very helpful, kind and thoughtful. The community is very warm and clean. I love the fact that we are pet friendly.

Everyone in my big family is so pleased with Pacifica and [name removed]. My move when I finally decided it was time. I can't speak highly enough of the staff and living conditions here. I would highly recommend it to anyone considering the move to senior housing.

Staff has been very helpful in getting everything ready for move. Made it a very smooth process.

We took a tour of the facility and I was immediately impressed by the warmth and friendliness of the staff, the contentedness of the seniors living there and the cleanliness of their dining room. The rooms are spacious, inviting and offer seniors a great living environment. I am more than pleased my grandmother will be staying here. 5 stars from me.

The staff is very helpful and friendly. We're very pleased with Heritage Woods and the food is extremely good. My mother is in a bright and airy apartment right now. She can go down and have three meals a day or stay in her apartment and eat. She can call the front desk if she needs anything.

My mother recently turned 95 and she could not be happier with the quality of life at Cypress Court. She lives in an unassisted apartment, but does receive assistance with her medications, so she does not have to worry about taking them. The entire staff from top to bottom is of the highest quality and the activities offered to the residents are outstanding. My mom meets new people everyday. Some residents go from one activity to the next throughout the day. This is not my mother's first residential living complex, but it is the best when you consider quality of care and cost. Many of the staff members at Cypress Court have been there for many years. The staff turnover rate is low because everyone is treated well and that translates to happy residents. I highly recommend Cypress Court to anyone searching for a quality residential living complex.