Mustang Creek Estates

This has been a good move for mom. It's a good facility. I like the care that she is getting. After a few rough moves, it's nice to find somewhere that is doing this good of a job. I would give them a five if five is the best.

We visited this community while looking into care options for a loved one. I would rate everything a 5. I completely loved everything about this community. The one thing I really loved was that they had separate buildings for each level of care.

We toured here and it went very well. When I was there I just felt a peace of mind that I haven't felt anywhere else. It's very homey, and very nice. I just loved it. The people there are extremely friendly. It's a very comfortable place.

I've been very pleased with Mustang Creek Estates Allen. I've not tried the food, but my loved one says it's very good, and it always smells good to me when I come to visit. The activities are excellent. They had a wonderful activities director who just left, and I hope they find somebody as good as she was. I think the cost is fair. The staff are very attentive. And the facility is very clean, neat, and organized, which is really important to me. The one thing I don't really understand is if you don't let them draft your bank account for payment, it costs $25 per month to pay by check, which I think is absurd. That's my one big gripe. Otherwise I've been very satisfied.

our experience with Mustang Creek Estates has been very good so far.

We chose Mustang Creek Estates because we had to make a quick decision quickly and they were close to our home and had availability at the time. It is a very nice facility. I do think that they could improve on their communication with the family members. Other than that, we think she is getting great care and we are satisfied with our decision. I would recommend to other looking.

the community is very lovely and you get a one-bedroom with a community living area, the food is home-cooked and is diet specific. The one issue I had was there are 4 houses but only 2 people overnight at the facility. They also only have one washer and dryer in the house for 15 rooms, so we ended up with other clothes sometimes. The director was amazing and was so nice. I would recommend this community to others.

Mustang Creek Keller has been a great place for my mother. She has been living in House A for a little over 3 years. She enjoys the company of her other residents. Bingo is one of her favorite activities and she has decorated her room just like home. [name removed] is one of our favorite employees. She always keeps us informed how mom is doing. [name removed] seems to work a lot of hours but she is always caring and concerned about her residents. Thank you [name removed]!

Staff is very helpful. They go the extra mile.

We have been very happy with Mustang Creek for my mother-in-law. It is always clean and smells good. The staff is very always very helpful and kind. Anytime we pop in, she is clean, dressed and her room is always tidy. There is a bit of turnover but that is common for the industry. Overall, we couldn't be more pleased!

Mustang Creek Estates has been a great place for my elderly mother. The Director and staff have done everything they can to make my mom feel at home. Her private room is cleaned at least once a week. They wash her sheets and clothes and help her with daily bathing. Mom doesn't have to worry about food, because they cook three meals a day for all the residents. The activity director plans monthly activities which sometimes include leaving the property. A nurse comes to check on mom twice a week and she also has a nurse practitioner who's available. One of the perks is the staff takes care of giving mom her daily medications. They even have a hair stylist who mom sees once a week. This is mom's second assisted living home, and hands down the best!

Excellent and attentive staff

The staff members here have gone above and beyond my expectations in caring for my Mother. They really take care of her like she was their mom and everyone here is family. It is a small facility with only 16 residents and they have a good ratio of staff to residents. The meals are prepared in front of everyone and my mom really loves the food. For activities, they have a choir, games, and the kids from the school across the street come and visit. This facility looks like a home and it’s beautiful. I would recommend this community to other families.

We liked this community and the area it is in. The people were nice and they did seem to offer some nice amenities. This community, however did not have an opening when we toured it.

This is a great place and my brother enjoys living here. The staff are great and the community is well taken care of. The food is made on site and he seems to like it. They always have a nice calender of events. I would recommend taking a look at this community.

My dad is very happy here. He likes the size and it feels like a home, instead of hospital or nursing home. He enjoys the ability to visit the other houses. The staff is very friendly and he already feels they are apart of his family. It is always clean and the staff is very friendly and seem to enjoy their positions.

It is a work in progress for my aunt since her move to this community. Overall we know she is safe and being cared for very well. Her health isn't doing the best, but they are trying their best to care for her and her needs. They have a very caring, concerned staff. They do a good job with keeping the community clean, and neat. The residents aren't very pleased with the meals, there's some room for improvement in that area. This wouldn't be the first place I would recommend, but it is the second.

In July 2015, after a prolonged and difficult journey into dementia, I placed my wife into the care of Mustang Creek Estates, Frisco, TX. Although this was personally and emotionally hard, it was a decision I do not regret. Mustang cared for my wife as family, giving her every special attention possible. The staff and senior supervision was excellent. Dementia is never easy and alway unpredictable, but Mustang made this part of the journey a caring and loving experience for all my family including the event of my wife's recent passing. I highly recommend Mustang.

I think they are fabulous. The only issue we have had has been with the communication with the pharmacy, and the doctors. That's not on Mustang Creek though they are awesome.

Everyone was very friendly and supportive. Administration was a bit slow responding to some questions, but super fast on others. Would definitely recommend the facility.