Mustang Creek Estates

My mom lived in house C for 2 years and she loved it. The house supervisor there [name removed] is very loving and caring. I loved that she would call me once a week to give me an update on how mom was doing. I would recommend this community to everyone. The house is small enough which is good because it allowed them to really know mom well as well as the other residents that live there.

My initial contact as well as follow up personal meeting was with Chris in sales. I also met the administrator, other staff members and many of the residents. Everyone was warm and friendly and it didn't take long to know I had found the new home for my mom! I loved the setting of multiple homes where the residents lived based on their level of care and needs. The services provided were just overwhelmingly perfect! From three "home cooked" meals a day prepared in a beautiful viewable kitchen allowing the residents to smell the aroma and talk with the chef if they liked. Roast beef was on the menu when I was there. It looked and smelled amazing! The rooms were studio size with windows facing the lovely green gardens and grounds. This was just what I was looking for. My mom now has a fear of living alone and this setting was perfec, homey and inviting. Chris was enthusiastic and yet sensitive to needs of my mother as an individual. She took the time to ask questions about "her" specifically...I appreciated that very much! I'm confident as is my mom that this is going to be the perfect place for her! Thank you to "everyone" I met today at Mustang Creek Estates today. Please stay just the way you are...caring, friendly, compassionate and kind.

After reading a previous review we felt it was our duty to jump in and write our own review. It’s so sad that someone would leave such a horrible review about the great folks there at Mustang Creek who as far as we can see go above and beyond for the residents. We have never had a problem with the cleanliness, food or the staff. We see the same faces everyday and have for while now, we understand that being a caregiver is not the right job for just anyone and that things can get overwhelming at times especially in memory care where you never know how a resident is going to act, these girls stay positive and professional at all times. We’re always seeing someone either cleaning or caring for one of the other residents. Like any other assisted living or adult group home we understand that things can happen with people always coming and going at obviously no fault to the staff or the facility. It’s the reaction time and how the problem is handled. These girls stay on top of it, and have immediately handled any and all situations that have come up. We couldn’t be more pleased with the care our loved one is getting and would like to thank each and everyone of you at Mustang Creek for all your hard work and dedication, we stand behind you 100%

Great facility. Director [name removed] was very helpful. We were impressed by the property and staff. We had to choose another property as Mustang did not have an immediate opening. Certainly recommend considering this property in your search.

After having moved my father for the 3rd time I finally found “home”. [Name removed] is the most loving and caring staff member in memory care that I’ve meet. Though no facility is ever going to a perfect fit, this is certainly close. I wish I would’ve moved him here sooner.

Loved the single-story layout with smaller, more home-like atmosphere

My mom has been here right at 6 months. The staff at House B is very kind to her and treat her like family. Staff always calls to give me updates on how she is. As for the head staff- AMAZING. I can tell they truly care about my mom and if she is happy. After moving her from another facility, I can see a huge difference in her, Even with dementia I can tell she is happier here. She has made a few friends and seems to be comfortable in the house. I have had my mom in other places and my opinion is this is where she will be happiest.

This is my first pick. I felt at home when I walked into the community. I was able to interact with one of the residents who was 94. She let me see how her room was decorated and gave me some decorating tips. Both [name removed] and [name removed] were very knowledgeable. This community will be on my list for my Mom and family to view.

We assisted in finding a friend this Assisted Living Facility. We haven't been involved in the situation since she moved into Mustang Creek, but our review is based on what we saw when we toured the facility, and the feedback we have received from her family. They are very pleased, and we are happy it is working out for them and their loved one.

We have really liked the Mustang Creek Sachse. The staff is very attentive to needs of the elderly residents. Food is exceptionally well planned and served in timely home-like environment. Care is well maintained and cooperative staff when needs of residents arise. We are very pleased that when we visit it is always a pleasant experience. Staff and administration are all doing their part in making the residents life as easy as is possible for this stage in life.

My husband and I met with [name removed] today. We were impressed by the facility, her knowledge of the operation of the facility and her compassion for people who are in a difficult situation when making decisions about where to place loved ones. The rates quoted to us were very reasonable compared to the big corporation type facilities. Mustang Creek felt more like "home" than an impersonal institution. All things considered, we will be choosing Mustang Creek Estates for the needs of our family member.

We were impressed with the homey atmosphere at Mustang Creek Estates Keller. We visited with residents as they were finishing breakfast. They were all very happy with their rooms and the care they were receiving. The rooms were clean and the building appeared well kept. [Name removed] was very easy to talk to as she explained how the facility worked and inquired about our loved one's needs. Ultimately, we chose a different facility as we felt our loved one would be happier with more personal space than the private bedroom and shared living/dining space that Mustang Creek Estates is built around.

Enjoyed my visit at Mustang Creek Estates very much. It has everything I was looking for my dad. It is clean,bright and state of the art amenities.More importantly the staff I met especially [Name removed] seem to really care about the residents. It is competitively priced, but still at the top end of what my dad can afford.Whether we end of choosing this facility or not I would highly recommend it to anyone looking for an assisted living community.

I was struggling with finding a new home for my cousin who has Dementia. He had been in a nursing home where he was [Removed] by another resident and beat up, breaking his elbow and having to have surgery. I knew immediately that I had to move him. I went to tour Mustang Creek Estates and was blown away at the units. They were so beautiful and each unit was like it's own little house. The was security and peaceful gated area patios. They are walking into a home but with lots of bedrooms. And the pricing was astonishingly lower than what we had been paying for the nursing home. When we made the decision to move my cousin there everyone was so helpful and pleasant to work. [Removed] sprang into action and made it happen within about 4 days. She went above and beyond to make everything an easy transfer and has continued to provide me with options that I didn't know I had. It has given me peace of mind knowing that my cousin is being carefully watched and cared for. I am extremely happy with our choice of Mustang Creek Estates.

Housekeeping here is good at keeping the area nice and neat. I see them mop frequently and they cleaned my loved ones room once a week. They deep clean the room and they’re always cleaning the kitchen after someone had cooked. The menu there is very good. The menu changes daily and every month they put up a calendar with updates on what is being served. It is well-balanced and they have choices too of what they would like to drink. They have great variety for each meal. The atmosphere of the dining area has a restaurant feel. It’s a home style type thing where this is two large dining room tables with about twelve chairs on each side. It’s a good time to socialize with the other residents while you’re eating. The staff is wonderful and they do their best to accommodate you to the best of their abilities.

I chose this facility because of the location as well as it's more of a homey environment than other places I’ve toured. When you walk in, someone is always there to greet you. I really love the fact that all of the staff members know your name. They also know all of the residents, where they’re at, and what they’re doing. Everyone is just so attentive. The staff goes above and beyond my expectations and takes initiative in the care of my Mother. There were a few things we would not have known about if they did not contact us in advance. Even though my mom is in a memory care unit they still have activities to keep them moving. They have things like crafts, world event discussion groups, exercise classes, and outings to go eat. I would highly recommend this facility.

They are doing a really good job at Mustang Creek Estates Keller. They are taking very good care of her and her needs. The staff is very friendly and welcoming. We like the fact that they do not hesitate to call if there is anything going on with my mom. The communication with the staff is very good. She is enjoying the food, I have been there while she is eating and it looks really good. They are really good about going to get her and take her to the activities located in the different buildings. They keep her involved and moving. They also offer them transportation to go on outings and trips outside of the community. I would recommend this community to others.

I'am comfortable with my mothers move to this community. She is safe, and in great hands. They have an excellent staff, and they are taking good care of her, and her needs. The community looks great whenever I visit, they do a good job with the cleanliness. Everything is working out well for my mother in this community, and I would recommend.

My father had a good experience during his time in this community. I was satisfied with his stay in this community. His health improved, and he is now doing well back at home with us. However they did a great job taking care of him, and his needs. They have a great staff, and they were very sad to see my father go. The community is very well maintained, and everything worked out great. This is a community I would recommend it to my family, and friends.

This is a nice community for the care and comfort for a family member. The staff were nice and the community seemed to be clean. The menu looked appealing. We would suggest that other families tour this community for the care of a loved one.