Morningside Elite Management

The staff are incredibly responsive to addressing any need or concern that you have. A key to this is their focus on staff retention. At this point with the state of healthcare, consistent, familiar and friendly staff are critical to developing trust with the residents. Morningside House of Friendship seems to be very focused on this objective. The staff were not rushed and really worked to build a rapport. Our Mom found the meals to be very good with a variety of choices throughout the week, including special event opportunities that included picnic fare, sundaes, milkshakes and really good ice cream. I would recommend this facility to family and friends.

My family and I had a good experience with Morningside House of Ellicott City. The community was always clean when would visit our loved one. Most of the staff were very friendly and really seemed to care about our loved one. Overall, this is a community you should check out to see if it is the right fit for your loved one.

The Stepping Stones area doesn't have the exercise program, however they do have a lot of music related activities. My loved one is in the one bedroom apartment here and it has plenty of space for what she needs. I would recommend Morningside House of Friendship to others looking.

I would put my dad in Morningside again. The staff is very friendly and helpful. They keep me informed about any issues or medical problems. We picked this community because, of the cleanliness, price and it was closer to where I live. There were others closer but they were not clean or the price was much higher.

Our loved ones room could be better maintained which is why we gave the overall cleanliness a 3. The staff for the most part are friendly and really look after our loved one. Based on the experience we have had so far, we would recommend The Landing of Collegeville to other families.

We toured Morningside House of Ellicott City and it was a great place. I really liked it. The Memory Care section is newly renovated and the rooms are nicer than some of the other facilities that we toured.

We chose Morningside over others mostly due to its location (on 5 mins from prior resident) and because they offer a month to month with a lower community fee than most other facilities in the area. The staff all seem friendly and helpful. The community needs to work on its response time to panic buttons. They do provide weekly laundry and room cleaning.

Our family had an in person tour and from everything that we saw, it really appeared to be a nice place but they were not able to accommodate our loved one due to her level of care being to high.

Situation: 71 year old mom had a stroke resulting in need for PT and help getting in/out of bed. This facility is 100% private care which means all out of pocket. Whats good: 1. Lowest room rent cost of the 5 places I looked @ $3500/month 2. Staff attitude is above average 3. Food is above average 4. Facility activities above average 5. Location has many services nearby Whats bad: 1. low transparency on in-house Dr and RX bill is facility provided 2. Rates just hiked 8%-10% for year 2023. 3. Vax authorization form lacks non-mRNA vax option. 4. No internet/phone competition - only Comcast 5. Room cost. 10x10foot room w/ shared bathroom is $3500/month

In my experience, the Memory care floor is not as clean, attentive, or professional as the other two floors, but this is new to me so I don't have another facility to compare.

They have aides and some techs that have been there for quite a while who are caring and skilled and treat the residents well. It seems there are newly hired or agency aides who have limited skills or desires to assist a resident. The general areas or community areas are well maintained and clean. The maintenance person is always helpful. The activities person is good always trying to get people to participate and seems to gather enthusiasm. Value for cost is not the best.

Recently, 6 days ago, my parents moved fr independent living to personal care at Chestnut Ridge. So far have had a positive experience. Clean, welcoming & good food too! My siblings & I are hoping our parents settle & Chestnut Ridge becomes their forever home.

I toured this community and it was ok. The staff seemed just ok and cleanliness wasn't great.

Morningside has changed management recently. Because of that, they are now back to rebuilding their staffing and the care that's offered to the residents. I believe once new management is up and running, I would be able to rate them 5's all the way across the board. When I have concerns, they are apologetic and assure me that they will implement action to make improvements.

Overall it was a decent place. Some things could be improved, but better than the homes that except Medicaid. Most of the staff were friendly and helpful, as with anywhere nowadays there were a few that did as little as possible. Our person often told me they would take forever to get her to the bathroom. I observed one aide who did everything possible not to get to the room, but that was one aide. Most were friendly and treated people with respect. For the $XX,XXX a month that my person paid, the aides weren't being paid enough and it reflected in their service. Otherwise it's better than [two community names removed]. When you arrived at the dementia floor you didn't get knocked out by the smell of urine like I did at [community name removed], and the staff pays way more attention to the patients than either [two community names removed].

What sticks out about Sunrise of Blue Bell is everyone is friendly and the facility is clean, there are also always staff available.

This facility is very clean. Staff is very friendly. I would recommend that they have more activities, there doesn't seem to be a very good variety. Housekeeping does great. I would recommend them to friends and family.

I attended a birthday dinner for the month of [date removed], as this was my mom's birthday month. I want to comment on how pleased I was with the meal as well as the service of the staff. I had requested if the chef could do something different for my meal, which he did (changed the vegetable). This is the second time (year) the chef has accommodated my request, which I appreciated. Also, the food was excellent, so kudos to the chef !!! Also, I want to thank [name removed] for assisting my mom with eating her meal, which I was unable to do. [name removed] came to the activity room and was able to help mom eat her dinner. She is very patient with my mom, even in memory care, so thank you [name removed] for your patience and assistance.

It is a nice place, unfortunately they weren't able to provide the level of care my mother needed. Everyone was very friendly especially the staff. They were experiencing some staff shortage which seems to be common in many places these days. But other than noted concern was a nice place.