Morningside Elite Management

My husband was only here for a couple of weeks. He was a very difficult case, he had dementia and they have 2 different levels of care at this facility. They have those who have beginning stages of dementia and he was in the lower level of the more severe cases. There were 5 women and none of them really talked or walked around much and my husband was very anxious and wanted to get out. He did take a couple of falls while he was here but I think it was no fault of theirs. After he got back from the hospital we put him on hospice. Overall the staff really tried their hardest while he was here and the management was very good and super caring.

We toured this facility and really liked what we saw. Unfortunately it was just too expensive for us and they were not willing to budge on the price. The staff were great with follow-up after the fact and asking if we needed anything else.

Going into any community is hard and you should be patient. Generally Sunrise tried their best to be there for my loved one. Most of the staff are excellent and take care of my loved ones needs.

The residents seemed happy and they had activities. The lighting seemed dark. The room was smaller than we wanted.

It serves the needs of my loved one. They seem to care about the people that stay there. It is nice.

We did like the size of the Morningside House community, it is not to large and overwhelming. However we do think the dining service could use a little bit of improvement.

I really liked Sunrise of Blue Bell. It is a facility that has both assisted living and a memory care unit. The memory care unit was upstairs meaning you had to take an elevator. At the time my mom was not fully ready for memory care, so I know she would have just tried to get into the elevator and go downstairs to the assisted living side.

This community was okay but the location would have been difficult for us to get to and was not what we were looking for for our loved one.

We had a good tour at Morningside House of Ellicott City. And I liked the location.

This community seemed like a very nice community but I just didnt get that family feeling that I was looking for for my loved one here.

They seemed responsive at this community. They tried very hard to care for and take care of my loved one. It was a challenge due to Covid issues but they did what they could for my loved one. They tried to do the right thing.

This community is clean and friendly and the staff are on point with all things. Per value, location and what all is giving in the community it is worth it. If anything could be improved it would be the cleanliness and care services.

They have very friendly staff at this community and they are very accommodating.

I did not really care for Poet's Walk, it was not the vibe I was looking for.

We had a great tour with Cardinal Village. This is our second choice, especially if it does not workout where mom is now. It seemed like a smaller more intimate community with a cozy feel.

Our family had an in person tour and we really did consider this community, however because of their cost structure we just did not think it was going to be the perfect fit.

We had a great tour with Morningside House. The facility was very nice but it was just not what we were looking for.

They had a great presentation and the facility was nice. It just did not catch our eye like we were hoping, it is a little older and not up to date. It was just not the right fit for us.

Our family had an in person tour and everyone was very nice, it seemed like a pleasant place but if you had to go to a hospital, they took you to Franklin Hospital and that was something we did not want. However, everything was still really nice, the rooms were well kept.

It's been a positive experience overall, and my mom is happy there. We have one ongoing complaint, which is the response time of the staff when she asks for help. I would understand if it took 10-15 minutes, but often it's 30 minutes to an hour, and that's not okay. When I talk to them about it, they will say they're all over it and are very concerned, but it doesn't seem to have gotten better, even after mentioning it several times. I'm not sure if they're short-staffed, or what he problem is. . . But everybody is friendly - administration, staff, most residents. The food is okay and plentiful. We just tend to be picky and find it a bit mediocre.