Monarch Communities

The community has communicated very well with us and let us know about anything that has come up. It is a small community, but the staff knows our names. In recent days they have allowed us to see our loved one in the courtyard. They make you feel that you are not interrupting them at anytime. They have allowed Face Time or virtual visits to see our loved one, during the lock down.

The staff was wonderful, very clean community. Everything was great. They provided great care to the residents. The residents get to swim in the pool, they play cards, and go to exercises classes. The rooms were pretty good size.

My wife is in the memory care unit, she is in the highest level of care. The are very accommodating to each and every resident. My wife participates in bingo in the memory care unit. She really enjoys it. I have eaten there twice and it was excellent, my wife eats there three times a day and she has never complained. This community has bigger rooms for less money, it has a better value then the previous community we looked at. I would certainly recommend this to a family or friend.

Although I love the place, i feel the assessment was completely unfair. Do they expect cartwheels out of these people for the $$$ they charge. I am very disappointed.

My mother-in-law lived here for many years. The attention and care she had received was beyond wonderful. Throughout this Covid-19 pandemic, Brandywine remained a safe and healthy place. Our mother passed away from old age in a place we were very lucky to find.

I give this assisted living facility 5 stars! I recommend this facility to anyone looking for a high quality and loving environment for their loved one. Everyone at Brandywine Reflections goes above and beyond to make sure every resident is happy and engaged.

I have to say it was difficult enough placing mom at a assisted living then we get hit with Covid 19 keeping us away it was very difficult for my mom but the exceptional staff always goes above and beyond [names removed] have gone above and beyond I know she is safe and cared and loved there These 3 nurses you can not find anywhere else they are true angels The new Director [name removed] is wonderful as well Thank you all for everything

Visited back in February, absolutely beautiful community! Mom will move in when she is ready.

The community is pretty clean. They come in once a week to the resident rooms and change sheets, towels, and vacuum. The staff is very friendly. For what my parents need, they are doing a great job; we like the care. For the most part, we do like the activities although they could probably do more. Definitely a good value for the price.

My mother has been a resident at Brandywine Fenwick for 2.5 years. During this period she has received outstanding personal and professional care. AL living is a significant transition and hard for all involved, and nothing is ever perfect. However the leadership and caregivers at Brandywine work together as a well coordinated team, and provide exceptional support to both the resident and the family. The facility is exceptionally clean and well maintained, the quality of nursing support is outstanding, and the day-to-day operations are both creative and engaging. I am particularly grateful for the individual care managers and nursing staff who work hard to coordinate and support my mothers unique needs. Brandywine’s ability to transition her care Internally as her clinical needs have changed, is a particular benefit of this facility and is reflective of the strong clinical leadership in its nursing director. I highly recommend that anyone shopping for a progressive, supportive and caring assisted living environment give Brandywine Fenwick Island a look. I feel confident that my Mom is in good hands.

Brandywine Living @ Middlebrook Crossing is not only a beautiful residence, but everyone who works there is friendly, caring and sincere. There are many emotions that arise when it is time to place our loved ones in a facility. Of course we want the best care for them. I hope my review can lessen the stress you may be feeling about knowing whether or not you are making the right decision. Your loved one will be well taken care of -- there are many daily activities they can participate in if they choose to do so. And if they are like my mother and prefers to stay in their room -- the rooms are very comfortable and clean. The facility recently went through a full renovation and it is even more beautiful with additional means of entertainment. The dining area is very pleasant and cheerful and the food is excellent. They do a great job with housekeeping and laundry and disseminating medicines. There are several events that the families are invited to during the year, and we feel like we are part of an extended family. I feel the staff goes above and beyond to make sure the residents feel comfortable. And the communication is excellent. As we all have gone through a challenging time during this pandemic, I have to commend the Director and staff for doing an exceptional job keeping the residents safe. It was no easy task and stressful on everyone, but they were on top of things.

The care providers have gone above and beyond to ensure the safety and well-being of all the residents . They have done a fantastic job and I could not be more proud of the care of my mother is receiving during this pandemic.

My father has been a resident at Reflections for 2 and a half yrs. He has declined somewhat over time and the staff is always meeting the new challenges and helping us (his family) along the way. The nurses are very attentive and understanding and all the aides have shown to be truly caring individuals who take pride in their work. Everything is always very clean and neat and there are plenty of different things for the residents to do. Once a month there is something planned for the families and it is always a nice time spent with the residents. My sister and I have not been able to visit since mid March, so the staff send photos and videos. The hairdresser has not been in so one of the staff took the time to cut my father's hair. They helped him send me a Mother's day card, which was sweet. Everyone goes above and beyond to make the residents comfortable and safe and to keep the families feeling confident that we chose the right facility! We are very grateful.

Could not have made a better choice for my mother. The staff were incredible, friendly, efficient, and always there with a kind word. She always felt welcome no matter what time we visited - it truly was like her family home.

Brandywine Voorhees is like a hotel. The food is amazing, the staff are always going above and beyond, the building is kept clean, and even more importantly the residents are HAPPY. My mom has lived here for a year and our family could not be happier with her care, the nurses and aides treat her like their own mom. She is busy all day, playing cards, flower arranging, and watching movies in their theater. She even gets her hair done in their salon and goes to happy hour! This was the best choice for my mom who deserves the best.

I am writing this letter on behalf of myself [name removed] and my Aunt [name removed]. My Aunt as you know is a resident. This is to acknowledge and thank you for the wonderful way you have handled this situation that has attacked our Country. It is due to your very swift actions that the Brandywine in Mahwah has been kept a safe place for my Aunt. You and all your staff should be commended for the hard work and dedication you have shown. This National, Worldwide crisis has shown the true character of many, and yours shines brightly. I am eternally grateful as is [name removed] for the care and compassion you have provided for all who live there. You are a true Star in this crisis and words seem hardly enough. Please thank all the staff for us and please continue to stay safe. Very Truly Yours, [names removed]

You can't imagine how important and appreciated you all are during this time! We are lucky and blessed to have you all caring for my Mom. Hang in there! Stay safe and healthy!

Brandywine treats everyone like family. They are all so kind in meeting everyone's individual needs. All residents are treated with dignity and respect and anything we requested for our loved one was always done. I can't say enough about the staff at Brandywine and how they made a very difficult time for our family into an easier transition through their guidance during the whole process. They are truly the BEST!

[Name removed] is a wonderful face for Spring Meadows. Our whole experience has been remarkable. My Dad is a retired teacher and he researches everything and he loved Spring Meadows. My dad moved into Independent Living first, when my mom went into the hospital. The staff visited my mom while she was in rehab. She moved in two months later after rehab, she is Assisted Living. They share an apartment. Housekeeping comes in daily and is kind of a well being check and they weekly change the sheets and towels. I has been great. You really get what you pay for here.

My Aunt is very happy there. She was not happy leaving home but now is very happy and safe at the Hearth of Southbury