Merrill Gardens

The office staff is very helpful but if you try to talk with a nurse or someone medical they will not call you back. I have many unanswered questions regarding my mother's medications and overall well being. She was recently sent to the hospital for a fall and diagnosed with dehydration. Why did they let this happen? I guess you get what you pay for as I'm told this is a cheaper place.

My grandmother has been living at the pines for just over a month, and she has settled in well. The Pines feels like home with it's cozy atmosphere. My grandmother has a private room which is spacious and updated. She also has her own bathroom. My grandmother has dementia, and she is well cared for at the pines. The staff are all pleasant and helpful. They ensure she makes it to all of her meals. The facility is a nice size, with just over 50 residents. The design of the building is a connected loop, so residents can't get lost. My grandmother is doing very well at the Pines of Newmarket.

I really can't say enough about Turner's Rock. Initially my parents were in the assisted living section and after my mother passed away my dad had to move to the independent living side. The staff made sure that the transition was made as easy as possible and we so appreciated that. My dad is very happy there and we are so glad they made the decision to make it their home. I am not sure we would have considered Turners Rock as an option with your organisation's recommendations and I want to thank you for that.

Seriously, OUTSTANDING. When mom was living alone she barely took care of herself. My brother was 45 minutes away and I was 1 hour away. He visited one weekend and I visited the other and back and forth. Now mom has people checking in on her every hour, making sure she takes her meds, eats 3 meals a day, gets her bathed and so on and so on. Jokingly, if I had 10 hands, Merrill Gardens would get 10 thumbs up. Mom is now only 8-10 minutes away from me and I visit at least 3 times a week. I see first hand how well she is being taken care of. I like the on site Dr's office and physical therapy available to the residents. Highly and I mean HIGHLY recommend Merrill Gardens to anyone.

My wife and I have owned nice homes for 54 years of married life and never considered a change in our living situation until my wife was diagnose with dementia which quickly advanced to late-stage dementia. I did not want to place her in memory care, but felt I could not provide the support and care she deserved. After looking at many options I felt Mission Ridge would best fit her needs and I could be in an independent living apartment near her. We felt better about our decision to leave our lovely home in Eugene, OR after seeing the positive environment offered at Mission Ridge. Since our move here, I have been most impressed with the cleanliness, positive staff at all levels, personable general manager, and excellent food. My expectations have been exceeded at all levels. Although my wife and I have only been here for a short time, I am most happy we decided to move to the Springfield Mission Ridge.

Truewood is in a great location with ample parking. We like the cleanliness, and that it is well organized. The location is accommodating for visits.

My friend chose this community because she liked the style and location. And just the overall feel of being there. It doesn't feel like an "old folks home." (Her words) She is doing great and enjoying her life at Turners Rock.

Merrill Gardens has been more than we could have ever imagined for my mom's new forever home . My mother didn’t want to sell her home and move from California , but she had given up her drivers license a couple of years ago , her circle of friends , due do their age was growing smaller and all of her children lived in Washington now . I secretly met with [name removed] on multiple occasions, expressing my concerns with telling my mom about Merrill gardens . I had toured four other homes and kept coming back . [name removed] was patience and kind , even offering his phone number should I have any questions . Once I finally took my mom on her first tour , my third she surprised me and signed a lease that same day! She’s been there about six weeks and is loving meeting new people , has access to transportation for events , doctors appointments, church , shopping and so much more . She no longer feels alone . I’m happy that not only [name removed] but the entire staff is like an extended family , genuine and warm.

Mom loved it here! They are very helpful from start to finish. Mom has made friends and is comfortable there. I feel better knowing she is safe. They have safety measures in place for all. Couldn't be happier.

They are very helpful and knowledgeable. Great for families that are walking through this for the first time. Great dinners for residents, but very basic cafeteria lunch. Usually hotdogs. I would absolutely recommend Truewood Riverchase to those looking.

Truewood by Merrill, Clovis was the first and only facility we toured. There is something special about Beau and the staff that let us know our grandmother would be cared for. Truewood is clean, the staff go above and beyond, the facility communicates effectively with residents and their families, and most importantly there’s transparency. Our grandmother was concerned with making friends. She’s been there only a couple of months. Recently, we went to visit and she shortened our visit (kicked us out, haha!) because it was lunch time and she couldn’t wait to see her friends.

I think it's a vibrant Assisted Living community. I found the management staff exceptional, specifically the GM and Business Office Mgr. The facility, while older, has beautifully maintained common spaces. Nice apartment options. The meals were fine, not awesome, but definitely good. Lots of celebration activities for seasonal holidays. If your loved one likes card games, board games and puzzle socials, this is the place. The memory care is not as awesome. I toured that section and it was very small and seemed to have mainly very impaired residents and it smelled like pee.

[name removed] was very personable and friendly during the tour of Turner's Rock. The facility seemed very clean and the residents seemed engaged in the activities they were involved in. It seems to be a lovely place for a loved one to live. I am unable to review care services and meals and dining for I did not have an experience with those two areas. The dining room is beautiful.

What we like the most about Turners Rock and we would recommend them to other families - 1. Flexible times for visiting. Convenient location. 2. Dad likes the dining 3. He likes to be independent. At 98, this sometimes gets precarious. 4. Activities are suited for him. bingo & exercise.

Having to find a memory facility for my husband was very difficult. I visited many places. I am so grateful for having been referred to Truewood by A Place For Mom. I can say that Truewood has become not only my husband’s community but mine as well. What makes Truewood the safe happy place it is,is clearly reflected in the caring nature of the staff. Many of the staff have been with Truewood for years. I think that is a reflection of the overall company. If I could have cared for my husband at home I would have. Since I couldn’t, I thank God I found Truewood.

I’ve found a place that feels like home. The rooms are spacious and the staff is very nice and accommodating. This is a place where I can enjoy my life. Keep busy with activities and be happy. The staff here enjoy working here.

A 3 year old facility with light bright decor . Very attractive dining room Though they don't normally do respite care I was in a studio apartment recovering from hip surgery. I left after 6 weeks and came back to my home. I will let others know that you must bring your own furniture.

It has been a rewarding and happy year, since the move to Merrill Gardens for my Mom! We have seen the turnaround in health and well-being! She is active, happy, and loves her community and staff! Yes, we would recommend Merrill Gardens to other families, we are truly HAPPY with our decision! Professional and caring staff at Rancho Cucamonga site! A great place to live!

The common area was very open, airy and beautiful, and the unit was fully refurbished, clean and light. They were independent living so no lock downs, but had extra care available with bathing and cleaning, which she needs.

Staff is very professional and extremely responsive to needs/requests. Meals and meal times are flexible as dining room is open from 7:00am to 7:00pm. You may also take meals to your apartment. A large variety of activities from yoga to daily movies in our comfortable movie Theatre! Location is outstanding with some apartments offering views of Commencement Bay, Mt. Rainier, Cascade and Olympic Mountains as well as beautiful Wright Park!