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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 61 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,463 reviews and an average review rating of 4.4 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.7

Review Score

2,463 reviews
61 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 61 communities
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Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
10
Review Score
18 reviews

We are so happy that we chose Merrill Gardens for our loved one. The staff is very friendly and caring, from the reception desk to the food servers to the care givers. The facility is a beautiful, welcoming...

Provides: Assisted Living, Memory Care, Independent Living

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
10
Review Score
22 reviews

I would give 5 to it all but I'm moving my parents to [community name removed] because my dad recently had to have a catheter and they don't do those there! The staff they were awesome!!!! Food was...

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
23 reviews

We have been looking for an assisted living facility for my parents for quite some time. We looked at many places but knew we were at home when we walked into Merrill Gardens and were greeted by wonderful...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.8
Review Score
74 reviews

Truewood by Merrill, Clovis was the first and only facility we toured. There is something special about Beau and the staff that let us know our grandmother would be cared for. Truewood is clean, the staff go...

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.8
Review Score
63 reviews

My mother and father moved in late January. Every staff member here is exceptionally great and friendly. The access to 24 hour nursing staff is also a great benefit. This was the best choice for my parents...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
54 reviews

I recently visited a family member/friend at the Pines of Newmarket and was very impressed with the facility so I wanted to leave my remarks. The facility was very clean and every staff member I encountered...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.6
Review Score
24 reviews

Look at all of your options and find a good fit. This particular choice matched what my father was looking for. The staff is friendly and accommodating. If I need attention to a issue they are quick to...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
66 reviews

What we like the most about Merrill Gardens at Barkley Place is the friendly staff members as well as the residents. We also like the dining style and the activities that are offered. Yes, we would recommend...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
63 reviews

We were impressed about the staff's long time employment. They have always been very helpful. We have not had much interaction with the administrative staff, which is why I cannot answer question #5.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
35 reviews

I love all the extra activities that are available. The staff are very friendly and professional. I moved here because it’s a beautiful place and I have zero regrets about moving in almost 4 years ago.

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
63 reviews

There are lots of social activities if those wish to partake beautiful facility clean and staff is excellent. They take well care of the residence. Food is good.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
65 reviews

Staff is very friendly, gets to know you and your family quickly, and makes you instantly feel welcome and comfortable. Food is great. They have an excellent chef. My mom is a picky eater, and every day...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
82 reviews

Staff is wonderful and very welcoming! A few suggestions however... 1. Would be great if they could arrange for a podiatrist to visit the facility every 6-8 weeks or so for toenail trimming. For residents w...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
Photo of Pine Rock Manor
11
11 Photos available
9.6
Review Score
25 reviews

My Mom went to live in Memory care at Pine Rock Manor in May 2024. She did have an adjustment period but now is very happy and smiles a ton! She takes part in all the church services, concerts and activities...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Vancouver

13303 SE McGillivray Blvd, Vancouver, WA 98683

Starting at$X,XXX+ monthly
Photo of Truewood by Merrill, Vancouver
9
9 Photos available
9.5
Review Score
37 reviews

I was helping a friend and he moved into Truewood. He is still there and happy. It is a very nice facility with updated apartments and lots of activities. Welcoming, friendly and where I would live if I...

Provides: Independent Living

Truewood by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our facilities while enjoying all the convenience of the nearby...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
Photo of Murano Senior Living
1
1 Video available
19
19 Photos available
9.5
Review Score
19 reviews

Murano has been able to find many kind and caring staff. The place is really infused with a sense of fun as well as caring. That sense of staff being empowered but supported is very rare but precious.

Provides: Assisted Living, Memory Care, Independent Living

Murano specializes in creating an experience of unmatched hospitality for residents and guests alike. We offer independent living, assisted living, memory care, and state of the art programs such as Bridges and Bridges Bistro for those in early stages of memory loss. Our community also offers...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
Photo of Truewood by Merrill, Modesto
18
18 Photos available
6
6 Floor plans available
9.4
Review Score
65 reviews

5 for everything! Excellent facility and staff. Staff is very welcoming and friendly. They help to get the residents involved with activities. My mom has been very happy. The one bedroom apartment is very...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
Photo of Merrill Gardens at Glen Mills
12
12 Photos available
5
5 Floor plans available
9.4
Review Score
56 reviews

Sometimes life requires people to move fast, in our case 10 days fast! We can't express how happy we are with our experience at Merrill Gardens at Glenn Mills.[name removed] was professional, kind and...

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
Photo of Truewood By Merrill, First Hill
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.4
Review Score
43 reviews

Everything is great! We love it. Many of the faculty have been there for over 20 years. Staff are friendly and seem happy to work there.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
Photo of Truewood by Merrill, Riverchase
25
25 Photos available
6
6 Floor plans available
9.3
Review Score
52 reviews

Food needed improvement but they are working on that. Facility was clean and easy to get around with walkers etc. Staff was always kind and helpful. Had variety of activities available to participate in. Had...

Provides: Assisted Living, Memory Care, Independent Living

Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
Photo of Truewood by Merrill, Ocean Springs
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
43 reviews

The staff is very kind and caring. They treat everyone with respect. The facility is clean and it doesn't smell like urine. My dad was happy there.

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Merrill Gardens at The University

5300 24th Avenue Northeast, Seattle, WA 98105

Starting at$X,XXX+ monthly
Photo of Merrill Gardens at The University
1
1 Video available
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
14 reviews

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care...

Provides: Assisted Living, Independent Living

Merrill Gardens at The University provides desirable retirement living near the University of Washington. Take advantage of the University Village outdoor shopping center and tree-lined Burke-Gilman trail; both ideal for strolling and just steps from the front door. Enjoy being close to a...

... Read more

Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

Starting at$X,XXX+ monthly
Photo of Merrill Gardens at Columbia
16
16 Photos available
3
3 Floor plans available
9.1
Review Score
36 reviews

Well lite dining & lobby gathering area. Open to the lower level. Wine hour @ 4 on Wed & Friday. Beauty shop, good sized gym, outside restaurant events, in unit laundry. Daily check in by residents & if not...

Provides: Assisted Living

Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
Photo of Merrill Gardens at Gilroy
24
24 Photos available
6
6 Floor plans available
9.1
Review Score
45 reviews

Staff is very friendly. People are complaining about how repetitive the menu is since [name removed] left. I would like to add to my review about pricing. Although the rent fees are very reasonable, the cost...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services in addition to...

... Read more

Truewood by Merrill, Roseville

1275 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
Photo of Truewood by Merrill, Roseville
22
22 Photos available
9.1
Review Score
69 reviews

The staff is unbelievable. They are really a team, which is rare these days. They are very welcoming and supportive and encouraging. The staff goes above and beyond to provide support and comfort. They are...

Most Friendly
Provides: Independent Living

Truewood by Merrill, Roseville provides a fulfilling, independent lifestyle in a welcoming environment.Built on beautifully landscaped grounds in the quiet community of Roseville, you'll love our elegant facilities and the convenience of being centrally located between Reno, San Francisco and...

... Read more
Viewing 1-25 out of 61 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.7
Review Score
2,463 reviews

Review Score

2,463 reviews
8.7

Out of 10


5 star

60%

4 star

26%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.7 out of 10 using our proprietary review score based on 696 reviews in the last 2 years. Over all time, Merrill Gardens has 2,463 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,476
629
197
70
91
Date Submitted
171
382
696
Reviewer
264
1,514
628
21
Care Received
747
717
999
561-580 of 2463 reviews
Sort by

5.0
A.T. - Family/Friend
Assisted Living
October 6, 2022
Verified Review
Can't recommend it enough!

They've been wonderful to work with. We were in pretty dire need of finding a place for my grandma. It was an emergency situation and they've been so amazing. They have gone above and beyond to make this an easy process for her and our family. They made her feel welcome as soon as she got there, so she really felt at home since day one and that's all you can ask for. We fully trust them, we love that they're close by and we love that she likes where she is. If anyone is considering Merrill Gardens at Woodstock, I can only recommend it!

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Patty - Family/Friend
Independent Living
October 4, 2022
Verified Review
We're so happy we moved her here!

My mother loves living at Merrill Gardens. It's a lovely place. The facility is nice. The apartment is spacious and has a great layout. She is well taken care of and appreciates that meals are provided for her. And she's safe there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Gail Bolgin - Family/Friend
Assisted Living
October 4, 2022
Verified Review
A+ Living

It's really an awesome place. The care given to your loved one would be what you would want for your parent. The staff is excellent. They're friendly, thorough, and efficient. They never miss anything when caring for my family member - they are exceptional. The facility is nice - it's a place I would want to live myself. They serve three meals a day, and you get your own individual apartment. It's clean and comfortable. They have benches down the hallways, so if the elderly get tired they can stop and sit until they're able to get up and go again. There's a sitting area around the fireplace. Outside there's a beautiful garden with walking paths. You can schedule to come in and have meals with your loved one. They have a visiting schedule, but they're flexible with that and never say you can't come in after hours. My loved one has adjusted well and is happy. He loves it there. It's just an incredible place.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
October 3, 2022
Verified Review
A great place for loved ones

The cleanliness of the community is just excellent as well as the staff members. The meals and dining service is wonderful we enjoy eating their ourselves. The activities are excellent but we do think they could have a little more options for men other than poker or black jack. Everyone likes the community so much that it is full, but we would still recommend this community to other families.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
September 29, 2022
Verified Review

I toured this community and it was very nice. The layout and feel wasn't ideal for my loved one, but it was a great place!


5.0
Anonymous - Family/Friend
Assisted Living
September 29, 2022
Verified Review
Very Satisfied

Everything here has met or exceeded our expectations. The onboarding staff were both fantastic! The level of care and information from them was absolutely fantastic and they worked very hard to get mom here first and then harder for dad. It was important for us to have them in the same place and they made it happen. The facility does seem to be understaffed, but I'm sure that's all facilities right now. The high turnover just makes things more challenging for care and communication. But their effort to stay on top of things while dealing with the staffing issues is great. It's a clean and well maintained facility. Communication with the family is very good. The food is good, good quality and good variety. They have a main dining room and a bistro, so that adds variety with both food and seating area options. Housekeeping does a great job. They offer a wide variety of regular activities and also do outings. On Friday's they do theme days. They really do try to engage the residents and help keep them involved. I would recommend them to family and friends.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Ron - Family/Friend
Assisted Living
September 28, 2022
Verified Review
Positive Experience

There is no complaints. The interaction with the staff is excellent. The breakfast is the greatest meal. The meal schedule is a primary reason, that we picked Merrill. They have an open dining area. They sometimes have a staffing shortage in the dining area. The value for the money is good. I am happy with the community.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
ALISON - Resident/client
Assisted Living
September 24, 2022
Truly caring

Our Dad lived at Truewood for 11 months and I am so appreciative of the care he received. He had been living alone and lonely before he moved in. He lit up once he got his routine down, having coffee and chats with so many other residents, he wasn't lonely anymore. He gained good weight having good meals, and when he started to decline, his care level was elevated to be more hands on, watchful, tender and sincere. The caregivers, med techs, nurses and administration truly love their jobs and I would highly recommend Truewood.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 22, 2022
Verified Review

This facility is new and fresh, very clean. Housekeeping is included. They offer activities, but they are often cancelled. Admin staff is a bit cranky and dramatic. The other staff seems nice overall. There's not much outside space, which is really the only downside. Pricing is good.

Cleanliness

5

Friendliness

3

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

4

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
September 22, 2022
Verified Review
Caring and friendly staff, great place for loved ones

We love the amount of care our loved one is receiving at Holden Southcenter. The staff members there are incredible and the community overall is just awesome and we would highly recommend them to all families. Right when you walk into this community everyone is so friendly and welcoming. You have your own key to get through everything. The community is just better all around from our loved ones previous community. The food looks awesome. We have no complaints whatsoever. Everything about Holden Southcenter is just great.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
September 21, 2022
Verified Review
Tour experience

We had a great tour experience with Merrill Gardens at Renton Centre. This facility was actually my mothers favorite out of all of the ones we visited. The price and what they offered was pretty comparable to the the one we ended up choosing. Unfortunately when we came back to this facility to put a deposit down, there were no more units available at the time so we had to choose another place.

Read More

5.0
Jennifer C - Family/Friend
Memory Care
September 21, 2022
Verified Review
Caring staff

My loved one is in memory care. We chose Holden Southcenter because of the price (it is all inclusive) and also they staff just seemed so much more caring. I liked when I heard them say "We think of them as our family" and that is what sold me. They pretty much have lived up to that too. We have had a couple of issues but they have always been resolved. A lot of the employees go above and beyond their roles and they have been incredible. They are very caring and they problem solve. They actually listen and work the problems out. I would absolutely recommend them to other families looking.

Read More
Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

4.5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
September 21, 2022

But I will tell you that overall the staff is responsive and my mom has settled in nicely. It's a clean orderly facility. I would definitely recommend it to someone in the area. I think her only consistent complaint is that the food is not great. I think it's above average but

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4.5

Activities

No data collected

Staff

5

Value for Cost

4.5


5.0
A.B. - Family/Friend
Assisted Living
September 21, 2022
Verified Review
A good day at Truewood by Merrill

I really like, not just the friendliness to my in-laws, but they've all gotten to know me. They know my face, the staff will give me hugs and greet me. The residents, because I'm there so much, they greet me too. I feel safe leaving my in-laws living there, I know they're in good hands. When there's been issues with either my mother-in-law or my father-in-law, they have called me right away to try and resolve the problem; whether it's someone needing to go to the doctor, or another issue. I would recommend Truewood by Merrill to others.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 20, 2022
Verified Review
Great Environment

The staff has been wonderful. They offer a variety of activities. They are a really wonderful, and welcoming community. They are always responsive, and interactive with my love done, and other residents. They seem to value the residents. I have nothing but good things to say. I picked this place because of the location, cleanliness, and overall the building is lovely.

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Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
September 19, 2022
Verified Review

I toured this facility and it was beautiful! It was very clean and the staff was very nice!


5.0
Manuel - Family/Friend
Assisted Living
September 19, 2022
Verified Review
A great place to live

They have a friendly staff and they're professional. Maintenance was okay, it came quickly and they fixed the job. It's a great place to live for the price.

Cleanliness

4

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

3

Staff

5

Value for Cost

5


5.0
Michael - Toured community
Independent Living
September 19, 2022
Verified Review
tour review

Our family had an in person tour and it was a great tour experience and was one of our top choices


5.0
Mary Ann - Family/Friend
Memory Care
September 19, 2022
Verified Review
They give a lot of care to their patients.

This place is like walking into a casino in Las Vegas or onto a cruise ship. It's so clean - probably the cleanest I've seen in my life. They have tons of activities - sports viewings, live plays and operas, a movie every night in the theatre room (one from back in their era). Because they're near an airport, there's a plane room with books about planes, and every 30 minutes a plane goes off. If you don't want to eat in the dining room, there's a neat 50/50 restaurant, or you can eat in the bar. All the help is very friendly, to the point that you wonder if it's too good to be true. But they genuinely are that friendly. The cost is very reasonable and one of the lowest I found, and with all they have to offer, that's unbelievable. Of course, pricing is on a scale, and as care needs go up, so does the price. The head nurses in each unit are very easy to get a hold of. You can text or call and they answer right back. Communication has been awesome among the nursing staff.

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Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Star E - Family/Friend
Assisted Living
September 15, 2022
Verified Review
Highly recommend, 5 star review

Merrill Gardens at Columbia gets all 5 stars, they were the best. All of the staff were what really stuck out to us. The manager, cooks, cleaning staff, receptionist, everyone was absolutely wonderful and they offered our family a lot of support.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 561-580 out of 2463 reviews

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530 Fifth Avenue, New York, NY 10036

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