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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 62 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,535 reviews and an average review rating of 4.4 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,535 reviews
62 communities
9 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 62 communities
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Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
10
Review Score
19 reviews

We have a 7th floor which is called "Sky Lounge" and an outside large patio which have views of Olympics and Cascade mountain ranges plus Commencement Bay! There is also a community garden up there where one...

Provides: Assisted Living, Memory Care, Independent Living

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
10
Review Score
27 reviews

We recently relocated my mother to Mission Ridge Assisted Living. My mother had always insisted that she would never go to a "home for old people" but after it became unsafe for her to live alone even she...

Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.9
Review Score
24 reviews

My mother was only there for three months, as she passed away in September. During the three months she was there, the staff took great care of her. Merrill Gardens is beautiful and well maintained. Everyone...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Clovis

675 W Alluvial Ave, Clovis, CA 93611

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.8
Review Score
77 reviews

Truewood has been amazing! My father-in-law is receiving excellent care, loves the activities, and has made lots of new friends. Their communication with us has been great!

Provides: Assisted Living, Memory Care, Independent Living

Since 1990, we've provided compassionate and professional assisted living and other senior care services to residents in the Fresno and Clovis areas. Each member of our staff is dedicated to the betterment and enrichment of our residents' lives, whether they're administering dementia care or...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.7
Review Score
67 reviews

The activities are TBD (my Dad has yet to regularly engage in them). The staff is very helpful and responsive to all questions before placement and continues still now. All issues are addressed in a timely...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
25 reviews

Definitely 5 for all the categories. My sister, who had a hard time accepting the idea of moving out of her home, where she was living alone with her cat, into Assisted Living, is now happy with her life at...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.7
Review Score
54 reviews

I recently visited a family member/friend at the Pines of Newmarket and was very impressed with the facility so I wanted to leave my remarks. The facility was very clean and every staff member I encountered...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.6
Review Score
72 reviews

I spent 6 mos there. In that time I met 1 person who was in my age bracket that lived as an independent who was blind. I became somewhat of a caretaker than just friends. There were more women then men but...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Henderson

2910 West Horizon Ridge Parkway, Henderson, NV 89052

Starting at$X,XXX+ monthly
18
18 Photos available
9.5
Review Score
63 reviews

We were impressed about the staff's long time employment. They have always been very helpful. We have not had much interaction with the administrative staff, which is why I cannot answer question #5.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Henderson offers personalized assisted living in a warm and inviting atmosphere designed with your needs in mind. Our community, which is just a short distance from Lake Mead and Red Rock National park, offers opportunities for residents with all types of social, medical, and...

... Read more

Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
37 reviews

I feel secure here. I’ve met some great friends . I was nervous moving in that I wouldn’t know anyone but I was pleasantly surprised at how friendly the people are here. To top it off I absolutely love my...

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

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Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.8
Review Score
63 reviews

There are lots of social activities if those wish to partake beautiful facility clean and staff is excellent. They take well care of the residence. Food is good.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
9.7
Review Score
26 reviews

Mom has adjusted well and is very happy in her new environment. Staff is caring and keeps the family well informed which reinforces our decision to place mom in their facility. Mom is kept occupied with lots...

Provides: Assisted Living, Memory Care

General Manager and Community Relations Director are Certified Dementia Practitioners.

... Read more

Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.6
Review Score
65 reviews

Staff is very friendly, gets to know you and your family quickly, and makes you instantly feel welcome and comfortable. Food is great. They have an excellent chef. My mom is a picky eater, and every day...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
83 reviews

Initial setup and move in was great. Clean apartment, any issues were quickly resolved. My father in law adapted well, with the exception of the dining. More of a social issue than food quality Im guessing ....

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
19
19 Photos available
9.5
Review Score
19 reviews

Murano has been able to find many kind and caring staff. The place is really infused with a sense of fun as well as caring. That sense of staff being empowered but supported is very rare but precious.

Provides: Assisted Living, Memory Care, Independent Living

Murano specializes in creating an experience of unmatched hospitality for residents and guests alike. We offer independent living, assisted living, memory care, and state of the art programs such as Bridges and Bridges Bistro for those in early stages of memory loss. Our community also offers...

... Read more

Merrill Gardens at Glen Mills

52 Baltimore Pike, Glen Mills, PA 19342

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.4
Review Score
58 reviews

The staff is very attentive & friendly. My Dad loves the food. He's enjoying the activities. We all appreciate the cleanliness of the building both inside and outside

Provides: Assisted Living, Memory Care, Independent Living

Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.4
Review Score
65 reviews

5 for everything! Excellent facility and staff. Staff is very welcoming and friendly. They help to get the residents involved with activities. My mom has been very happy. The one bedroom apartment is very...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.4
Review Score
43 reviews

Everything is great! We love it. Many of the faculty have been there for over 20 years. Staff are friendly and seem happy to work there.

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.4
Review Score
37 reviews

Staff is very friendly & helpful with my mom! Always willing to help. It's a clean community with tons of activities every day! They encourage participation! She is settling in nicely.

Provides: Assisted Living, Memory Care

Truewood by Merrill, Riverchase

1851 Data Dr, Hoover, AL 35244

Starting at$X,XXX+ monthly
25
25 Photos available
6
6 Floor plans available
9.4
Review Score
54 reviews

My brother is in memory care. He still has enough of his mental faculties to be a bit bored day-to-day, but overall he seems content. The staff are pleasant and kind. Meals are the highlight of his day, and...

Provides: Assisted Living, Memory Care, Independent Living

Located in Hoover, Alabama, Truewood by Merrill, Riverchase is a newly renovated senior living community featuring a total of 110 beautifully appointed residences: 86 assisted living and 28 memory care apartments. The innovative assisted living apartments, specialized dementia care suites and...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.2
Review Score
43 reviews

The staff is very kind and caring. They treat everyone with respect. The facility is clean and it doesn't smell like urine. My dad was happy there.

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.2
Review Score
38 reviews

Overall experience was excellent. The staff were friendly, caring and helpful. Their "bridge" program for people with cognitive issues is a gem.

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more

Merrill Gardens at The University

5300 24th Avenue Northeast, Seattle, WA 98105

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
9.2
Review Score
14 reviews

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care...

Provides: Assisted Living, Independent Living

Merrill Gardens at The University provides desirable retirement living near the University of Washington. Take advantage of the University Village outdoor shopping center and tree-lined Burke-Gilman trail; both ideal for strolling and just steps from the front door. Enjoy being close to a...

... Read more

Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Starting at$X,XXX+ monthly
22
22 Photos available
14
14 Floor plans available
9.2
Review Score
38 reviews

I found it very helpful that their staff was able to respond to my questions regarding my family member. They were always friendly and accommodating.

Provides: Independent Living

Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...

... Read more

Merrill Gardens at Madison

121 Brookridge Drive, Madison, AL 35758

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.1
Review Score
55 reviews

My mother and father are very happy there and even though they kept their car, don't leave much at all. They find everything they need at Merrill Gardens. They also enjoy the company of friends and staff....

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Madison is situated between Athens and Huntsville in Madison county. Enjoy being near shopping, outdoor recreation areas, hospitals and high-quality medical practices.Merrill Gardens at Madison is classically designed and offer a wellness center, well-appointed library and lots...

... Read more
Viewing 1-25 out of 62 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min April 25, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,535 reviews

Review Score

2,535 reviews
8.8

Out of 10


5 star

61%

4 star

26%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 723 reviews in the last 2 years. Over all time, Merrill Gardens has 2,535 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,524
646
200
71
94
Date Submitted
179
377
723
Reviewer
276
1,571
629
21
Care Received
787
737
1,011
221-240 of 2535 reviews
Sort by

5.0
Michelle Y - Family/Friend
Assisted Living
September 27, 2024
Verified Review
Above and beyond

I would rate each of these categories a 5+! Our family has been thrilled with the care my father-in-law has received. The Truewood team has gone above and beyond to make the transition for my father-in-law easier and have been great at communicating any concerns they have to us immediately. The staff has been so kind and personable. They quickly learned my father-in-law's name and his food likes. They make us feel welcome when we visit. The activities are varied and fun. My father-in-law enjoys the games and movies. He enjoys the Friday late afternoon social hour. They have a facility dr who treats my father-in-law onsite. They have a salon where he gets his hair cut. Though he hasn't participated yet, they have lunch outings on Wednesdays and shopping outings on Fridays. My mother-in-law passed away within a day of us moving her there (we started her on hospice in the hospital) and the Truewood staff went above and beyond during a really difficult 24 hours. They took such compassionate care of her. They fed us meals and after she passed brought in a lovely food cart. They're just really a spectacular team!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna R - Family/Friend
Memory Care
September 20, 2024
Memory Care unit is amazing

My husband has been at Merrill Gardens in Glen Mills in the Memory Care unit for almost six months. This is the second facility he has been in and I could not be more pleased with the care here. The residents are well cared for and kept busy with activities every day. There is a family feeling to the unit and all residents and guests are treated with respect. The unit is clean and brightly lit projecting a happy atmosphere. The food is plentiful and there is a lot of variety. From the moment you enter the building everyone is helpful and friendly, staff and residents alike. The facility itself is beautiful and offers many opportunities for all residents. Highly recommended!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Pam M - Industry reviewer
Assisted Living
September 19, 2024
A place to call home

As an outside provider I am frequently in this building. The staff is caring and attentive. They have an amazing activity program and they provide a homelike environment. I can't say enough about the level of care they provide for their residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jeffrey H - Family/Friend
Memory Care
September 17, 2024
All Good, almost

The facility is clean, attractive and in a nice location. Staff are bright, cheerful, friendly and helpful. Food is good and plentiful. The care my wife has received is outstanding, and she's happy. They could use a few more visitor parking spaces. Overall, an excellent facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Robert - Toured community
Memory Care
September 14, 2024
Exceeded expectations

Everything from move-in through integration into the community went smoothly. Everything they promised was delivered. They accommodated our special needs. It felt like moving into a luxury vacation property. The location in downtown Renton is perfect. Staff is knowledgeable and very friendly very welcoming.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ric :) - Resident/client
Memory Care
September 12, 2024
No issues with ongoing care needs, positive staff.

Elder care services and prices are extremely varied. This service made recommendations that zeroed in to our needs and made this experience so much easier and much less stressful. We are grateful! We are confident that our parent is reasonably content and has the necessary care for her current state of health.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carol A - Family/Friend
Assisted Living
September 12, 2024
Great Care

My dad moved into Merrill Gardens after being hospitalized and we realized it was not safe for him to live by himself anymore. It was a huge change for everyone in our family, and a super stressful time, but the staff here were very helpful during the process. He has now been at Merrill Gardens for 6 months and we could not be happier. At first, Dad was still recovering and needed a lot of extra care. Now, he has really settled in and is gradually needing a little less. He will probably always need some extra care with multiple medications every day and help using the restroom and showering. But he is also able to have some independence. The care staff and the nurses here have been so conscienscious and helpful. I myself am a nurse, so I can tell that they are doing a good job. My dad feels comfortable with them, and they give me a lot of peace of mind that he is well cared-for. The staff has been communicative and kind, which I really appreciate.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
Bianka D - Toured community
Assisted Living
September 12, 2024
First impressions

The moment we walked into the foyer I knew this is where my brother will live and I will feel comfortable placing him in a secure and welcoming facility. The open spaces and natural light coming from big windows in the dining room and surrounding spaces. The diner is another happy space to join other residents for lunch. The hallways are wide and always clean. My brother has mentioned that the food is always fresh and very tasty. He has only been there for three months and so far he has no complaints. I’m happy I found Merrill Gardens.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Laura B - Family/Friend
Assisted Living
September 11, 2024
Wonderful place

Truewood by Merrill was extremely accommodating for my father. My dad was very hesitant about moving into an assisted Living. But the staff at Truewood have been wonderful making sure he was comfortable and happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mack D - Family/Friend
Assisted Living
September 11, 2024
Verified Review
Safe and Caring

After several harrowing incidents at home, for safety concerns we insisted Mom leave her home of almost 70 years. She cried, of course, but we convinced her it was the best thing. Her attitude made a 180 degree turn when she saw how much safer, easier, social and fun her new home at Truewood by Merrill in Ocean Springs is. She's happier and more content than she's been since Dad--the love of her life--passed in 2016. At 98, she enjoys socializing and having pretty much everything done for her by the kind and attentive staff. We--and Mom--couldn't be happier with our decision.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
September 10, 2024
Verified Review
Mom's New Family

Can't give the food a high rating. Dining is a hard category...my mom doesn't have a strong sense of taste anymore, so she complains about the food a lot. She says it's also not hot enough. I ate there once and it was ok. Not great but edible. But what they lack in tasty food they more than make up in friendly staff.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Paul - Family/Friend
Assisted Living
September 9, 2024
Verified Review
Just what we needed to transition to a higher level of care and structure.

I think one stop shopping in the community and the activities were all great. The staff is solid. Having the nurse [name removed], there was probably the single biggest key to our success.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Alyce Payne - Toured community
Assisted Living
September 7, 2024
Tour of Assisted Living and Memory Care

We were 100% impressed by this facility - the staff, the rooms, the amenities offered. The knowledge Alan shared with us was heartfelt and comforting. We wish we had known about Truewood 3 years ago when we first looked for a wonderful place for our mother.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Josephine - Resident/client
Assisted Living
September 4, 2024
Verified Review
Review for Merrill Gardens at Glen Mills

The staff is friendly, accommodating, helpful. They react to requests and cheerful, acknowledging us in passing. Requests for special needs such as diet preferences are given importance.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen - Family/Friend
Memory Care
September 3, 2024
Why I’m so happy with Pine Rock Manor

When we needed to find a nursing home or memory care facility for my dad we checked out Pine Rock Manor in Warner, NH. I was hesitant, even though we live in Warner and it would be so convenient because prior to ownership changing, I hadn’t heard wonderful things about the facility. He needed to be released from the hospital to a care facility so I figured this could be a place for him to be until we found a spot for him at some other facility. As it turns out the staff at Pine Rock are the most caring and competent staff you could find. My dad had been in two other places prior to this and they weren’t even close to what we have found at Pine Rock! I am at peace knowing that my dad is being so well cared for and I don’t mean just physically. Staff members truly love the residents and they are always smiling and happy. It’s an upbeat positive atmosphere.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
August 30, 2024
Verified Review
I would recommend

My parents have mentioned that breakfast is always cold but that for the most part food is satisfactory. They could use a few more activities for more mobile residents,. The cost is much lower than up north. Overall a good, safe community with a wonderful staff. They know all the residents by name. There is room for some improvement, possibly more activities, I know the residents enjoyed playing corn hole.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Mildred B - Resident/client
Assisted Living
August 30, 2024
Very good. Feels like a home. Staff and all workers are wonderful and make each person there as family.

From the first day just going through the place, everyone was very kind and made me feel as if i belonged there. We are all at the same step in our lives so we all treat each ither with the sane resorct and welcome. Having to come to a point in our lives that we have to move from our homes to a facility is very difficult for a person who just cannot continue to be in their homes any longer, Merrill Gardens makes us feel so at home.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Cheryl Mcgrath - Resident/client
Memory Care
August 29, 2024
resident

I love the staff and residents. When I first came here it was adjustment I took it very hard, but I have grown to love it everyone made me feel like part of the family Everyone is friendly and go out of their way to make sure my needs are met.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathy Chapman-cook - Family/Friend
Assisted Living
August 28, 2024
Great place for mom.

I'm very pleased with every aspect of Truewood. Mom loves the interior courtyard. It's large and beautiful with trees, flowers, benches and a nice path for walking. The staff is wonderful and the food good. There are plenty of activities during the day to keep mom busy. I couldn't have picked a better place. I'm happy and above all, mom is happy!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Pam O - Family/Friend
Independent Living
August 28, 2024
Best senior living facility in Springfield Missouri

I love everything about this place. Mostly because my Mom is happy there. They go above and beyond to make it special for their residents.. I love that my Mom can eat when she wants to and order off of a 3 page menu. I love her apartment, it is so cute with a lot of light and a balcony. The activities are so fun for her. I llove how the staff makes a special attempt to talk to her and make her feel special. The facility is so clean and new with a modern decor!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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