Maplewood Senior Living

I would tell my friends that if you want assisted living or independent living it is a fabulous place. The food is superb and and the community is beautiful. The staff is friendly. There has been a high turnover of staff in the past year. We have had 3 memory care directors in a year. Which effects follow up and follow through. COVID has prevented me to see how our loved one is, and the staff is having to act as the family. Due to COVID, I am not able to see my loved one, and follow up for answers with the medical staff. The facility's response to COVID with the procedures they have put into place, and the communication around COVID has been excellent.

Great setting, caring staff, good food. The selection of residence is not even in their stage of illness. Maybe a redistribution of residents based on their level between other Maplewood facilities could produce more productive environment.

This community is very intimate and cozy. Perfect for those with early memory impairment challenges, as the building is easy to navigate. The team is professional to work with, and shows a great deal of care for its residents

In general, the community is clean, although the memory care section was a little less so. Just walking in, the place appears to be clean and they do a good job maintaining the the community itself and it really is quite beautiful. The grounds are quite pretty as well and kept up well. The staff is pretty friendly. Depending on the level of care, there are varying levels of support. The staff is caring and careful especially compared to the rehab where my mother briefly stayed. The food and activities are also pretty good. Definitely a good value for the price given the care they are providing, although it is a bit on the expensive side. During the Covid-19 pandemic, they have been great about communicating with us about what is going on in the community and what they are doing to protect the residents. We feel like we are treated as family here.

Brand New place opened in July. The staff is very competent. Rooms are good size, they do your laundry a couple times a week and keep the rooms clean. I had my practice in Westport and wanted to stay in this community, I am still active in the community. It is in a good area, good location for me.They have a lot of different activities, lectures and other entertainment. There is always something to do here.

Nice clean and new facility. Great presentation. Staff cordial. I like the atmosphere and setting. On the pricey side but close to home.

My Mom transitioned here from her home and it is truly a lovely facility... Food is fantastic and the help is warm and friendly..I looked at many and this facility stood out.

We really liked Maplewood. The tour was well thought out and executed. The facility was cozy and welcoming. The surrounding are lovely and wooded. The apartments are really nice and there is ALOT of common areas.

My wife has been living at Maplewood for year and half now. She was diagnosed with rare form of Alzheimer's about 5 years ago and after few years of home care and Day Care we got to the point that she needed to be under specialty care, needed help with all functioning. I scouted number of facilities in the area. Maplewood at Twinsburg certainly stood out on ambience, environment, design of facility and amenities. Private rooms with convenient access to the shower, everything was brand new. I was impressed by open kitchen design, two enclosed courtyards. Over the time my wife being there staff was always accommodating to her needs, reacting properly on her unfortunately slowly deteriorating condition. I am visiting her almost every day and established good understanding and cooperation with the medical staff and activities personnel. Staff turnover is unfortunate, The other improvement may be needed is in data sharing and general communication between personnel to be upgraded to more modern, electronic ways. I believe that they are working toward that. Overall I am happy that chose this facility for my wife.

I had a great tour of this community, everything went very well. It is a good community with kind people. Everyone I met was friendly, and nice. The staff was helpful, and my questions were answered. Everything looked nice, and clean from what I saw. It was a nice experience, and my tour went well.

We toured this community for my mother in law, and her needs. The tour went well overall. Everyone was kind to my family, and I. However this was not the right fit for her, and her needs. We did find another community that suited her needs better.

This community seems to offer some nice amenities and pets are allowed. The community looked clean and the staff we met were friendly. This community only offers respite stays for thirty or more days.

We looked at this community for a respite stay for our loved one. The community seemed nice and the people we met were friendly and helpful. This community only offered respite stays for thirty or more days and we were looking for something more short term.

I had a tour of this community for my loved one and everything went very well. They gave me a detailed look of their facility and made sure to answer any questions I had for them in detail. It was a lovely experience and I truly have no complaints. We ended up selecting a place closer to her friends and family.

We toured this community for the care for my mom. The staff were nice and caring to answer the questions we had on care. The location was not good for us at the time. The community appeared to be clean and they have a nice variety of good meals. We would suggest a tour of the community for other families.

Lovely place. Thought the pricing was nickel and dime. You never know what you bill would be from month to month. Only availability was in memory care which was not our goal.

Everyone is very friendly and they understand how to handle people with the awful disease of Alzheimer's. the facility is beautiful and they encourage the residents to be active and not sit in their rooms all day.

This is a beautiful community. We loved it here. The staff was very nice and they were very knowledgeable. The only thing that came up as a problem was that the building was confusing. They change the activity room spot all the time.

This is a nice community. The staff was caring and answered my questions. This community is larger than what I was wanting for my mom. The food was good and they did offer a lot of great meals. We were offered a sample and it was very enjoyable. The facility was immaculate. We would recommend visiting Maplewood to those seeking care for a loved one.

We did have an issue at first with who they set us up with, but they quickly resolved that and we have someone that we are thrilled with. She is able to accommodate us with anything that we need. She has exceeded our expectations.