Maplewood Senior Living

Last [date removed] we made the decision to move my mom into the memory care section of Maplewood at Southport. The facility has beautifully designed spaces, fireplaces, open kitchens, elegant dining rooms set with fresh linens and flowers, beautiful outdoor gardens, water features, courtyards and comfortable areas to sit and relax. Of course, support for Mom has been very important to us. [name removed] , [name removed] and management helped transition Mom into Maplewood seamlessly. [name removed], RN has guided us through all of Mom’s medical issues. [name removed] and [name removed] plan numerous interesting and enriching activities for the residents each day. The aides, nurses, housekeepers, cooks and people at the front desk are always helpful, positive and friendly. The care provided to mom has far exceeded our expectations in every way.

My 98 year old mother is in a wheelchair & has been in Maplewood for 3 years. Due to her wonderful & placid nature, she is an easy resident to care for. But, any issues are immediately addressed by staff, from aides, to Wellness, to maintenance, to front desk, to the Executive Director. a very caring and most supportive Manager. His door is open to any issue we have- as my brother and I don’t live in the Boston area, we entrust our mother’s life, well-being, medical help etc to the Executive Director and his able staff. From making sure that my mom is always accounted for, to raising her sink to make it more accessible for her daily routine, to activating her cellphone, to building a ramp so she can easily go on and off her porch, to giving her extra help in her kitchen area- these are some of the things that Maplewood staff do for my mom on an everyday basis. Maplewood works for my mom due to superb management, oversight and professionalism.

It's a very nice facility. My brother is younger and has gone there for respite care not expected to go beyond a few months. It has been a very good experience. The facility is very clean. The staff is very supportive and attentive. I really don't have bad things to say about it. The only thing I wouldn't give particularly high marks to is the food - it's just is okay.

We reviewed, visited and did background checks on all the well known residential care homes in the area before entering into dialogue with Leslie at Maplewood. Following initial conversations and visits, my Aunt moved in [date removed]. After a year I’ve nothing but positive feedback to give about the level of care, friendship and support provided at Maplewood, Darien. During [date removed] I was able to visit and witness everything for myself. The overall environment is lovely, very clean, modern, homely and welcoming. The staff are excellent, each and every one always taking the time to smile, acknowledge and speak to the residents, so important for their well-being. There are many interesting and engaging activities, so always something to keep everyone engaged. Priority one is does my Aunt appear happy living there, answer definitely yes. On returning from a trip out, she marches straight back in without looking back, happy to be “home”. My thanks to everyone at Maplewood Darien.

We're really happy with Maplewood at Brewster. My loved ones have adjusted pretty well. I would highly recommend it to anybody. I think everybody is having problems finding enough employees right now, but really the only place you notice it at Maplewood is they could use more people in the dining room. But they provide terrific care. All the staff are lovely. The food is delicious. It's expensive, but I think it's a good value. It's a very nice place - clean and modern.

We were surprised that my loved one enjoyed the community as much as they did. My loved one seems to be more stimulated mentally than when they were at home. There have been friendships made at the community since my loved one joined the community. My loved one seems to enjoy the meals. There is a menu for the residents to choose from for lunch and dinner. They are accommodating for breakfast items. The staff are good to work with. The aide that works with my loved one is very good, Natalie's personality is great! The only concern is that the nurse sometimes forgets to respond to the family. Once we get ahold of the nurse she is good to speak with about our loved one. The monthly rate includes housekeeping, laundry, the room, all the meals, and utilities. The only extra charge that we pay for is for my loved one to get their hair done, and the internet service.

A very nice community. The food, and staff were excellent. This was too far from family to visit.

[name removed] likes the physical attraction, the natural beauty, and the ability to roam free outside. she appreciates how kind, active, and helpful our team is. "the kitchen, they're sacred. they have to handle a lot, but they try their best." she values how people work together here, especially when it comes to problem solving.

place is beautiful, staff is professional. it's a community I have come to love.

moved in when building opened, [name removed] initially didn't want to leave home. [name removed] fell in love with the architecture; [name removed] smiled and he said "it looks great." Maplewood provides living space to seniors who are still cognitively present. "I never felt like anyone was talking down to us." [name removed] reads her activities list every day because she wants to be present and active, and spend time with our residents and staff.

my mom was a resident here for two months and I wish it had been longer. the care and genuine concern for her well-being were excellent. the aides and nurses are very kind and caring. the staff are extremely welcoming. this is a wonderful senior residence.

We chose Maplewood at Strawberry Hill because there were some younger residents here at the time which was important because of his age. His room size is great for his needs. My brother is the youngest person here so the activities are geared more towards the older population and he is having a harder time with that. I would recommend this facility to others.

my parents have lived here all of only one week and are having an outstanding experience. from [name removed] to [name removed] to [name removed] to [several names removed] - all outstanding and I know I am forgetting a few. we can't be any happier for our parents.

Having to move your family member into an Assisted Living location is not an easy decision. Mill Hill was not the first place we brought our Dad - the first location was a beautiful spot - but terrible service and care - and we were constantly getting increases and new fees. It was all about the money there. Mill Hill was an amazing move for my Dad - everyone cared for him, like a family member. It made the tough transition so much easier for us. Money was barely discussed and no hidden fees and increases like we experienced at the location in Plymouth. My Dad was in Memory Care - and this floor was bright, and clean and welcoming. The apartments are big and comfortable as well as the dining room. The staff, from the top down, are friendly, caring and well beyond communicative. They really care and it shows. If you are in the process of looking for a location for your loved one, Mill Hill is the place. Best of luck in your move.

This community is lovely, they took my info and the down payment for my loved one. Then they would not take him due to his condition being too much.

Overall, our tour at Maplewood at Mayflower Place was great. The staff, tour, and informational piece were very well done. They were very welcoming. When it came to a decision, it was mostly about location. We needed family support in the geographic area she would be in. Also cost and opportunities for socialization were a factor. But Maplewood was outstanding. They seemed to have a lot more options for activities and socialization going on at their facility than at other places we looked at.

Maplewood at Brewster is a beautiful facility, the people have been wonderful there and they have navigating all through the covid pandemic and limitations with flying colors. Our father tells us the food is delicious and he is very educated when it comes to food so if he says its delicious it is delicious. The staff have kept up constant and great communication with our family and they seem to offer a lot of options for residents as far as recreational activities, musical groups and movie nights. Overall we are very pleased

Excellent people, excellent place.

Maplewood provided great care for our family member. They helped navigate a difficult transition and connected us to resources and support. The care team was responsive and compassionate in their care of our loved one.

I toured Maplewood and thought it was absolutely beautiful! We chose another community because it was more economical. Maplewood did not fit into our budget.