Manors of the Valley

Our time there was during the pandemic. The menu looked very good. The activities list was great! The value was reasonably good. I would comfortable to put your loved one if I had too. The pandemic made it difficult due to us not being able to get into the community. They allowed us window visits, but it was hard to see what was going on.

The value of the community was very good. The community is very convenient they offer independent living to memory care so you don't have to move. Communication was

The staff is very friendly and the value for your money is very good. The communication was good between the staff and our family, the returned calls quickly and kept us well informed. I would recommend this community to others.

We chose this facility primarily because my clients father was also staying at the facility. We did a virtual tour and they had a 1 bedroom apartment and it was a good size for her which was another reason we liked this facility. They did seem to have a little bit of a disconnect from some of the management and staff members. Overall, I would absolutely recommend them.

We chose Parkland Manor because it was newer and there weren't a lot of residents in here yet. We figured he would get the care that he needed. It is also a beautiful facility and it seemed like they have a lot of things going on. The room sizes here are large and spacious. I think the set up of the facility is really open to getting the residents to interact with each other. There aren't hallways, as soon as they walk out of their room everything is there that they need. I would recommend to others looking.

The staff was very nice and helpful. I would have liked an easier way to communicate with the staff. I would definitely recommend this community to others

After the video tour my husband I were impressed with this facility. It offers everything we were looking for for his parents: large, spacious and well lit apartments where they can live completely independent but can get any level of assistance or care when needed. The one thing I did not like is that the apartment that was shown had vey little closet space and the hallways looked more like hospital than a residence.

Better communication/updates needed. We cannot rely on information provided from the patient as it is not always accurate.

Whitehall Manor facility is a very aesthetically pleasing facility/community upon arrival. The foyer, dining area and Florida rooms help make one feel as living in a resort community. The individual living quarters are sufficient in size. Staff have been wonderful to our family member and to us.

Kitchen good. Menu - excellent - outstanding. Room - good. On-call: button fair to good. Time: shift changes. Activities: outstanding. Bus trips, sports, holidays, liquids. Bus - dr. visits, dentists, hospitals, etc. Laundry: good, staff clothing, times picking up, etc. Entertainment: good, not varied. Religion: good, all kinds. Clean: outstanding, excellent.

Love the food. Staff is very caring.

My father had dementia and spent the last few years of his life at Saucon Valley Manor. The staff was very friendly and carrying to him even when the situation was difficult. I am very grateful for all they did.

My mother has been a resident of Whitehall Manor for several years and we are pleased with the results. The staff is caring and sensitive to her needs. The meals are always a favorite part of her day. She enjoys the scheduled activities and the staff always seemed to know when she needs extra coaxing to get her to participate. During covid-19, activities staff visited each room regularly to offer a FaceTime call with family or engage with residents in some activity to help them motivated and thinking during this difficult time. All those extra steps taken to keep my mother and all the residents safe is much appreciated.

Very efficient during the pandemic. Very good medical care and personal care. Full activities plan for everyone. Clean building.

The facility is lovely, new! The patio's nice, nice dining area, and community areas. The rooms are spacious and kept very clean. The activities provided are fantastic! Bingo, games, trivia, music, lighting the Day. Activities director works hard to provide us with fun things to do. Great holiday parties too! The aides are caring and kind but they are short of help at time

I don't shop online so I enjoy the mall, library, YMCA, restaurants. For a car owner, many changes. Many medical services. Policy protection. Bad or negative side - traffic getting worse, but so many places face the same problem. Comfortable and safe living the Whitehall Manor.

Very efficient during the pandemic. Very good medicine care and personal care. A full activities plan for everyone. Clean building.

The friendliness of the staff members and cleanliness of the community really stood out to us, and we felt this was a safe place. The overall layout is good and suitable. Our loved one is more on the picky side so he said the food is somewhat mediocre. The one complaint we do have is after 5pm there is no one at the front desk, and with our loved one having dementia he can't get a hold of anyone if he needs help, and there is no one to get a hold of him

We chose Saucon Valley Manor because they could handle her level of needs with Alzheimer's. Also the price was affordable. The room sizes here were good, bigger than we expected. The food seemed to be good quality from the times I ate here, my mom also enjoyed it. The best part about the facility was how secure it was. It was all on one floor and it had limited access.

It is difficult for me to rate Saucon Valley Manor because my sister was admitted in May under lockdown conditions after a fall and rehab that left her unable to care for herself. She is not overly enthusiastic about her life there but most of her complaints are due to Covid restrictions. She likes the food and she appreciates the daily interaction with staff. After searching everywhere for something she could afford, I have to say that SVM is a really good value. They have not charged for any additional items or services which was my biggest worry. The same care would have cost a lot more at other facilities.