Manors of the Valley

Overall our experience with Whitehall Manor has been a good one. The staff seems friendly and professional, and they've been very easy to communicate with when any issues have come up. The facility is clean and well kept, and I think they take good care of the residents.

Saucon Valley Manor keeps my father young and active with all the activities.

There’s no other place like Saucon Valley Manor! Great staff, great food, nice clean facility.

Great place to live!

Most of the staff is very very compassionate and friendly and helpful. My mom's biggest complaint there is that other residents walk in and out of her room and if she keeps it locked then she has to find somebody to unlock it every time she comes and goes. Otherwise she says it's okay there. She is in the memory care unit. Which is a little different. And she does have to ask for everything because they do not let them have anything, not toothpaste nothing. And unfortunately for my mom she's very highly functioning so it's a little frustrating. Food is good and she is adjusting well so they must be doing enough of the right things

What stood out the most - Value for price. Most places are double the price of SVM. Most of the aides are very nice and kind. They are caring and patient. However, as with any place, there has been some things stolen, few bad aides. The activities aides are wonderful. Mom goes to most activities and has made many friends.

The living spaces are spacious and clean. The staff is reliable to provide medication daily. The staff is reliable for providing bathing assistance. The dining room rooms are large and bright. The Meals are adequate. The physical therapy was very beneficial. Social activities are pretty basic. This would be an area that could benefit from improvement.

Sister is happy and no complaints so far. Friendly and helpful. No issues so far. Friendly and helpful. No issues so far. Yes, we would recommend this community to other families.

Staff was helpful when asked questions and attentive to my loved ones needs and patient when times were difficult Administration was efficient and expedited paper work to get my loved one place

Saucon Valley Manor is more affordable than other places I looked at. It may be older, but the care is excellent. Also, they tour you on the bottom floor which is a little darker. My mom's floor was much brighter and nicer than the section they toured me in. The staff is very friendly and helpful. The activity director is fantastic & my mom loves the activities. The owner is wonderful and knows all the patients which is so impressive. My mom has a big room with her own bathroom. We have been very happy at Saucon Valley Manor.

Having different levels of care at 1 facility was very helpful. As her health declined they were able to move her to a different area with increased care. The rooms are nice. Even with a roommate it felt more like an apartment than a care facility.

The staff was wonderful . They went above and beyond to make my wife feel loved and comfortable . All were great people . They treated her with respect and care. Health and cleanliness of the residents was always foremost in their daily duties

For the cost and location, Saucon Valley has worked out well for us. Very satisfied with the staff.

Bring as much of the resident's own furniture, knickknacks, photos, etc, as feasible. The more you can make it feel like their own space, the happier they will be.

There were genuine and caring improve in cleaning, but yes we would recommend Saucon Valley Manor to other families.

I would recommend to others. All the staff has been super nice to my mother and it's a good fit for her. Their memory care unit was the most reasonable in the valley and we needed that.

Staff very friendly sometimes a language barrier. We didn't get to pick the apartment they show you an equivalent then put you in whats available without seeing options. My moms fan is broken and she has asked several times to have it fixed and the guy doesn't fix it.

It would be good to be able to make online payments (it's 2025, most places have this as an option verses writing a check & mailing monthly). Room sizes and amenities offered are good and they have been good with communication with the family.

My mom has made friends and I get along well with the staff. It's no problem to take her some place as long as you make arrangements with the home. They help me explain things to mom about different situations as she has dementia. They do her laundry and clean her room 2 times a week. Which helps me a lot.

I would truly recommend the complex. We picked this community because of the price, location, the staff and the room size and convenience.