Mainstay Healthcare Management

All of the staff were very friendly and professional; they were engaged with residents for an activity and the residents seemed to be right at home - happy and comfortable. All of the staff were engaging in conversation with me. I visit many places and Atria Columbia's staff care about their residents and their profession. I also enjoyed visiting with the residents as I was leaving - enjoying their stories and time spent with them.

Our family had an in person tour and on the tour to us the community looked very compacted. Also, the ramp in the back at the time was not working which concerned us for those who may have trouble walking or have walkers.

If your family member has dementia, you probably need to go ahead and go to a facility that's designed for dementia care. My only concern here was they indicated they could care for our loved one with dementia. But once she moved in, she kept "eloping," and they told us we needed to move her. So I feel like they misrepresented their abilities. But the rest of the care they provided was good. My loved one enjoyed the food there. We were happy with everything except for their ability to keep our loved one with dementia safely there.

We toured with Savannah Court and it was a very nice facility with helpful staff members. They answered all of our questions.

I chose Grace Manor for several reasons. I liked the staff, and the location works extremely well for our family to visit frequently. I thought it was an attractive and appealing facility. And everybody I encountered was very sweet, pleasant and helpful. My loved one has fallen a couple of times since he's been there, which is one of the reasons we needed care for him. They let me know very quickly and called an ambulance as needed. They seem to keep things well-maintained and clean. They have a smaller number of residents, which is an asset. And they seem to try to keep everybody engaged and doing something. Activities are mostly in the mornings , so I haven't been able to observe, but I've been there for a little party they had one time, which was lovely. I would recommend it at Grace Manor. The facility is lovely, and everyone has been very pleasant. My loved one isn't always cooperative when it comes to dressing and grooming, so I can't fault them for any struggles they might have with that aspect, as I struggled with that as well. All in all, it's been a great place.

Mom moved into the Life Guidance (Memory Care) unit of Atria in July. She has had dementia for a while and it was getting to the point where she could no longer properly care for herself. She did not want to leave her house at all, so the family delayed the move for as long as possible. We dreaded her reaction and were apprehensive about how well she could adjust to a group setting after a decade of living alone and enjoying her independence. We chose Atria because of its smaller size and more traditional feel, as compared to more modern facilities. To our surprise and relief, she is adapting better and faster than we anticipated. The staff has been good. The director and the nurse have been communicating with me as needed (quite often in the first couple of weeks). The initial paperwork and Mom's transition have gone smoothly, but the actual moving-in was a bit disorganized (I suggest better coordination and communication between staff and family). Otherwise, a good experience so far.

We chose Brookdale Sumter because of the enthusiasm from their staff. They really sold the place to me and were just great. The room sizes are the best ones I have seen, they are spacious. The facility itself is in an easy location. We are having some problems with the financing side of it, but they are taking great care of my father here and that is priceless. I would recommend to others.

Our family had a virtual experience and Atria was up in our top two choices. The staff was really nice and knowledgeable, but we were just not really sold on the building itself. The accommodating were just not as feasible as the other community we were looking at, and the bathrooms here just had a chair in the shower, when the other community had a bench built into the wall that we liked better.

Our family had a virtual tour and the community was extremely cautious because it was during the height of the pandemic which is why it was virtual. We can appreciate a community that wants to keep their residents safe. We felt the rooms were nice, and the kitchen had a good preparation space, but the kitchen was smaller and did not have all the appliances.

We chose Grace Manor at Hunter's Creek because of the affordability, it was better than a lot of others we looked at. It was a newer facility that was easier to get into, and also the location was great for us personally. The rooms here are nice size and it is laid out great and they are good quality. I do think they could encourage my dad more to participate in the activities that they have provided. Overall, I would recommend them to others looking.

The community is doing a great job taking care of my loved one and the community is neat and clean. They have activities starting back up and she says the food is ok. The community offers great value. I would recommend this community to others based on my experience.

Some of the staff have brought COVID into the community. My loved one enjoys the meals here. My loved one enjoys being here, and was really excited to be here. There is bingo, a beauty parlor, and more for the residents to take advantage of.

The people here are just beyond wonderful. The activities are constant, even throughout the pandemic. The staff genuinely want to be there, and they genuinely care for the people. Every time I've been to the facility, it's been spotless. It doesn't smell like a facility, with heavy ammonia or anything. The place itself doesn't look like assisted living so to speak. It's homey and fresh looking, with wood furniture that's always polished. They even do my loved one's laundry Really the only problem with Atria is the food. My loved one tells me it's tasteless, with no variety.

Everything seems alright. I like bingo, game shows and the staff. Also, breakfast is really good.

This place is great. I love all of it especially the food & the people

Always good work, very satisfied

I like the workers. I enjoy my friends. I love that i have a place to smoke

Once i got adjusted I am very pleased with it. It is clean, no odors, and there's always someone to help you

I like it because you make friends and the apartments feel like at home

Great place for your family member. The small size allows staff to know each individuals needs. Front office with [names removed] are easy to talk to and get things done and to get answers. Caregivers, med techs and staff are caring and professional. Food is okay but i am a very picky eater