Mainstay Healthcare Management

Our loved one spent about a month at Brookdale Central and overall we thought it was a good experience.

They seemed to be very short on staff near the end of our loved ones stay. Our main complaint was for the meals, there were too many sandwiches that were served. Most night meals were sandwiches. Inactive people don't need that much bread in their diets.

The staff at Atria Forest Lake is extremely friendly and involved, and the food is great. It does not feel like a nursing home. Small staff to patient ratio is a plus.

I would like to say overall it was a very nice facility. The care and attention that my dad received was excellent there were however some instances with the administrator that I think should have been addressed but seem to have fallen through the cracks. While she didn't seem to care about my father's issues with the pendant and pull strings in his room and seem to think it was taken care of other staff acknowledged the fact that the room my father was in was having all sorts of troubles with the alert system which caused extreme pain to my father a couple of nights in a row. I reiterate the staff was very helpful and conscientious of my father and responded to all of the false alarms and unfortunately failed to respond to the alarms when he needed it the most. No fault of theirs. I'm sure it was a staffing issue. She also seemed to be unaware of some very basic items that could have been an issue with my father like the inability of their staff to be able to administer oxygen through nasal cannula or a face mask. She kept telling me it was something they weren't trained for but the hospice nurse looked up the regulations and proved her wrong. That they were indeed allowed to administer oxygen through nasal canyon or face mask just that they weren't allowed to change the oxygen flow as that was the prescription something that the administrator should have known

I have already recommended Grace Manor to a friend. The staff have been very nice and do answer the family's questions about our loved one.

They are good at listening to concerns and finding solutions. We picked this community, because it was closer to where I lived, smaller than other facilites, and recommended by a lot of people at church. I would recommend to other families.

It has been good for the most part. Medical is good for the most part. PT and OT is good. Food could be better, and communication among the staff so even new hires are on the same page could be better.

Sunabella at Savannah were great for their hospitality and over quality of service. However, where they could improve is consistent quality of care even when the family is not visiting our loved one. The quality differs noticeably when we announce we'll be visiting versus when we're not announcing our visit.

They are understaffed which causes some issues, they could definitely use more help and give the residents more care. Every time I go visit he is just sitting there in his wheel-chair, so there is not much going on physical activity wise. He absolutely loves the food, he says it is excellent. Overall I would recommend this facility, they just need some more staff.

We picked this community, because it appeared to be the only one, that was available in the area that offered respite care. Everything seemed to work, but somethings didn't work so well. They need to improve on billing, care services and the food. My loved one did not like the food. They provided services, that were needed at the time.

We picked this community because, they were cleaner and friendlier, and it did not smell which was important. I would highly recommend. The family care coordinator is excellent and very caring.

Our family had an in person tour and we really liked this community it was a top choice. However since it is smaller, we were worried there would not be a lot of things to do and our loved one is still very active.

Our family had an in person tour and we really liked this community, it was one of our top choices. It is close to a pond and everyone was very nice. However they were going through some renovations so it was kind of hard to see some things.

Our family had an in person tour and it was a really nice tour experience, they have a really nice walking path outside but the sidewalks are uneven and we were worried about safety if our loved one was to walk on it

The staff are very willing to listen to you and are super helpful. Anytime I had a question or concern they were always available to me and easy to talk to. They had activities just about every day from what I saw. I certainly would recommend Sunabella at Savannah to those looking for memory care for their loved ones.

I am a resident at Grace Manor at Hunters Creek. I am satisfied with my surroundings. Everyone that is here quite satisfied with each other. Activities are great! I have a great apartment. The staff is good. I like it so much, one of my good friends is moving in next week!

I am a resident here and I think this place is Very good. The people are Very kind. The place is Very clean. Everyone is Very friendly. I would recommend this assisted liv8ng facility to my friends and family.

My mom adjust well and the staff s Seems to really care. My mom says the food is hit or miss sometimes it's great someday it's not so great. The biggest issue I think they have their lack of staff or staff turnover but right now everyone's having that issue.

I would recommend you check out the community to see if it is a good fit for your loved one. It would be nice to see more options for meals for the residents to choose from.

We picked this one because of the price, but have been really pleased with it. The staff is great. The new activities director is still adjusting. Housekeeping is good, but the food is pretty bad.