LifeWell Senior Living

I am very happy with our experience at The Legacy at Santa Fe. They do a lot of activities with the residents such as taking them out to eat, to the museum, the Bontanical Gardens, etc. They do lots of outings and also on Fridays they have live music that comes in. They do lots of activities inside of the building as well. My mom loves the food that they serve - she gets options to choose from. I have been super impressed. I even recommended them to family and they got their loved ones in here as well. My other family members have gone over here and they have all been amazed at how beautiful it is and the fact that it does not smell like a nursing home. They are very well organized and the manager is very on top of things. If I have any issues they are taken care of right away. It looks like a luxury hotel, my moms rooms is very nice and clean and she has beautiful views. The residents all seem to get along and are very friendly. We have been super pleased.

We really like that The Legacy is not to big and not to small, it has a real cozy feel to it. It is well appointed and you do not get lost which is great. It really seems like our loved one is enjoying the activities - every time we call she is busy playing games or having water balloon tosses out in the parking lot. It does sound like the meals and dining service is nice as well. The staff have a really low turnover rate so your loved one is able to get that more personalized service. Anyone who is able to come here should do it.

Our family had an in person tour and it was a great tour experience and a nice facility

We are completely happy and satisfied with The Legacy, and I've already recommended them to others. We tried them out as respite experience, and that was wonderful. We were so happy we went permanent. The care has been great. Recently we were able to reserve a dining area for a few hours to have a family celebration, and it was all very nice. I'm very happy with everything here.

The service has improved since my loved one entered the community. At first they were short staffed, and they have hired more employees and continue to hire, their service has improved. The staff care, and they take great care of my loved one. They are open to hearing from the family and addressing our concerns and getting them resolved. This includes the day to day staff, management, and caregivers. The food sometimes arrives chilly; however, the community is trying to improve on this.

I would definitely go to LATS, [name removed], the director is awesome. They need better caregivers. I think some don't have the heart for it

The staff was very attentive. They worked very hard to make Mom as comfortable as she could be in her final days. They were very accommodating to the family. We had to move her from one room to another part of the facility, and they were very easy to work with. They gave us advice when this was all new territory that we were navigating, and they were an invaluable partner. Food was very accessible to her - if she wanted anything they would bring it to her. They had different daily entrees they were serving, but they also had a menu of things they served all day every day, including grilled cheese, hamburgers, variety of soups/salads. It was expensive, but it was a great facility. I was very happy with what we got for how much we paid. I highly recommend the facility. It was clean, and she was well cared for. Overall it was the best experience it could be.

We are so pleased with them. They take great are of our loved one. The facility is always clean, and it's a homey, warm, caring, and professional environment. The food is good overall, although I think they serve too many starches. For instance, they'll serve mashed potatoes and corn, and I would prefer mashed and some type of green or salad. The activities are good - they're always doing things. Sometimes they're a little short-handed, but they still do a great job. I would definitely recommend them to other families.

For sure this community makes a great first impression. The presentation and the people skills that we got were much better than the other communities that we went to look at. Every staff member speaks to the residents by name and makes them feel welcomed. I have never seen a resident that is not being helped by someone , even if its me letting them know that someone needs help.

Everything has been great. I appreciate that they can take care of my loved one, which frees me up to just visit and spend time with her. The staff have been really good as well.

There has been a few hiccups here and there with the care services, but the staff have been very responsive to the issues and concerns we have had. Other than that everything is very smooth running. The community is very clean and the meals and dining service is very good.

My transition to The Legacy was so very easy because of the people. The residents accepted me so easily. It was just so easy for me to be here, and I loved it right away. The staff have been great. They've worked overtime to do things for me. If you tell them you need something, they find a way to get it for you. I think cleanliness is excellent. And their outdoor spaces are a nice place to go when the weather turns nice. I wish they had a swimming pool, but that's okay. They do have a nice gym, which I plan on enjoying soon.

We've experienced nothing but good things. I like the attention and concern they give to my mom. Cleanliness is great. The outdoor spaces are kind of limited, with no paths to take a walk, etc. But there's an elementary school right next door, and they can watch the kids play if they want to. I'm happy to see that Covid restriction are relaxing.

I would recommend you move your loved one in immediately. My loved on loves it here. Overall the staff are wonderful to work with. They are quick to respond to questions or concerns from the family. During my loved one's stay in the hospital, the nurse reached out almost daily to check on my loved one. The community had a wonderful Christmas and New Year's celebration for the resident. The community allows pets.

This is a fantastic community. They provide an atmosphere that feels like a cruise ship. The staff make sure that the residents are comfortable. They are willing to work with the family no matter what time of day it is, and they go above and beyond to resolve issues for the family. My loved one loves being here. They have a hair salon on site for the residents to take advantage of, along with other activities. The nurses and staff are awesome. They are responsive to calls, questions, and concerns.

Nothing but good things for this community. We really like it here and have already talked to people about this community. My loved one really likes the meals also. We are so thankful for the help we received.

One of the things we have really appreciated is the friendliness not only of the staff members but also the residents. It is not a gossipy culture and everyone is willing to help. I would recommend to others looking.

We had a virtual tour with Legacy at Cimarron and they did a great job. They were able to show us the facility which was new and beautiful and all of the amenities provided. The location was just a little too far for us.

Take your loved one here. They are wonderful. They look out for the residents and our loved one ran away. They found her and brought her back and took care of her. They are all great there and I can not say enough good things about legacy.

I toured this community on Sept 19th. I was looking for a place for my mom. We had a great tour with Ruben the CRD who explained the Assisted Living and Memory Care options. He sat with us to find out what my mom likes and really listened to what was important to us. I liked the fact that they have not had any COVID cases since Sept 2020. The Nurse Lily was very nice and is setting up an assessment to see what level of care my mother is. The staff I did see was friendly and they were giving meds and changing folks. I did see they had activities going n the 2nd floor. The price was affordable and in my budget.