Life Care Services LLC

We first connected with the Avalon because of a need for respite care for my mother-in-law while my wife needed to go out of town for her work for a week followed by surgery and recovery for a 2nd week. Most assisted-living facilities, memory care facilities, and nursing homes do not offer respite care. Those that do, require a 30 day stay. We did not need a 30 day stay. The Avalon only required two weeks. I am surprised that more facilities are not as accommodating as the Avalon. Many people needing respite care will eventually require their loved one to live in such a facility. What a great opportunity for people to connect with the Avalon. There is a huge need for respite care for caregivers. We applaud the Avalon. More places should be as accommodating as the Avalon. My mother-in-law ended up spending two more weeks for some needed physical therapy. At the end of her being there for four weeks, we determined that her dementia had progressed to the point that we could no longer provide adequate care for her. She had lived in our home for four years, and it was our hope that we could care for her until the end of her life. We had come to the place where that could not happen. [name removed]and [name removed] handled the administrative details in getting the respite care in place and in transitioning to long-term care. Both of them were exceptionally kind, accommodating, and effective. The facility Nursing Director [name removed]and the memory care floor Director [name removed]were very good about partnering with us to make my mother-in-law's stay healthy and comfortable. They had outstanding attitudes whenever we had question, a suggestion, or a concern. On the whole, they were good about getting back with us in a timely fashion. The memory care unit nurses and staff were amazing. They were beyond kind to my mother-in-law and us. They provided loving care. My mother-in-law went into hospice care while at the Avalon. The hospice case manager said that she is in a lot of assisted living, memory care, and nursing home facilities. She said she had never seen Staff continue to be so concerned about a resident after transitioning into hospice as was the case with the Avalon staff in regards to my mother-in-law. When my mother-in-law took her last breath, my wife was by her side with a few staff members behind her shedding tears along with my wife. Basically, staff showed us and my mother-in-law great care and love. Foundationally, isn’t that what we really want for our loved ones that have to transition to assisted-living, memory care, or nursing home? During the many times we were there, we never saw a staff member treat any of the residents in an unkind way. It was impressive to watch how they were so patient. People in memory care can be a challenge. The Avalon staff were exceptional in how they handled matters. The Avalon has a contract with a physical therapy company. My mother in law received exceptional therapy sessions from a therapist named [name removed]. In addition, she was very kind to my mother in law and us. We were impressed by her personality and how great she was about consistently communicating with us. What a jewel she is. When you enter and tour the Avalon, you will notice it is very stylish and clean. The hallways are wide, and there are multiple lounges on each floor where families can gather with their loved one. You are always greeted by an exceptionally kind concierge at the front desk. Before we decided on the Avalon, I visited approximately 10 assisted-living, memory, care, and nursing homes in the north Columbus area. I spent time on the phone with many more. The pricing for the Avalon is similar to that of other facilities in the Columbus area. We visited some facilities that were even more expensive. The meals are good and they have an alternate choice each meal for those that do not like what is being served. They have a tall van so they can take residents to area restaurants and outings. They can also take residents to nearby doctor appointments. Was the Avalon experience perfect? No. But, I cannot stress enough how comforting it was for us that they considered us to be their partners as they provided care for my mother-in-law. It is important to remember that they have to provide consistent and detailed care day in and day out. It is not an easy thing to do. It would be our recommendation that the families of people going into care draw close to the staff and administration. They do not need to become your best friends, but get to know them. Initially, visit your loved one frequently and at different times during the day. Staff will see your concern, and you will get to see how things are handled. Show kindness to the staff. Don’t look at a staff person as another “faceless person” in your life. Learn their names; greet them. As we moved my mother-in-law’s things out of her room and left the Avalon for the last time, we were hugged by the staff as we left.

My mother loved it at the sterling from The professionaliam of the staff the delicious Food from dining and the good activities, they have good events , Great care is given to my mother which makes me so comfortable to Know she is safe and happy good job !

I will give Freedom Square a 5 for every category. Meals and dining deserve a 6 if you can score that high. We could not be more pleased.

5 on all although my mother can't participate in activities. The PP staff are the best! They really take care of mom and love that dad visits daily...they have coffee ready when he comes in. Based on the experience we have had, we would absolutely recommend Presidential Place review!

It’s a very nice place. People are very friendly and kind. They keep it up. It is clean. The activities are plentiful. The food and waiter staff is lacking, but hopefully that can be improved but other than that it’s been a good experience.

We picked this community, because they had availability for the kind of apt my Mom wanted (1 bdrm plus den), the open feel of the apt, the friendliness of the staff, the programs available: DR on staff, sewing group, Bible Study group, Church service to name a few things. The DR has stopped by to check on my Mom. She has been able to transfer her meds to the pharmacy downstairs & they deliver her prescriptions. That is such a blessing! A Place For Mom" made this whole thing possible for my Mom & she has blossomed at Gable Pines!!

The Sterling is conveniently located in the heart of Aventura. The staff are caring and kind. There are plenty of activities to keep residents busy, and they also have a bus to take them on outings to restaurants and shops. The food is fairly good - probably gets repetitive after a while, but they do their best to accommodate special needs. The rooms are quite large and adequate for most needs. I would recommend this facility.

My husband [name removed] and I moved into this senior residence 7 months ago. We moved because of the food. Where we lived before the food was bad. Since we’ve been here we have been pleasantly surprised. Along with an excellent food selection and e have been in awe of the staff and their dedication to our happiness. They have all strived to know what we need and want to make our retirement comfortable and fulfilling. In fact I told [name removed] that I didn’t want to hear any complaints. He said. Oh I’ll complain. The amazing thing is that he has not complained once about living here at the Delaney at Park Lakes. It has been a very good experience.

We are very happy with everything here at Parkwood. I would tell a friend, we love it. I have already referred someone who will be moving in later next year.

When we met with [name removed] at Clarendale she spent soooooo much time with us as compared to other facilities. It made all the difference. The staff is always so nice and helpful. I was impressed with everyone. The cleanliness and set up of studio that my mom lives in was also a factor when choosing Clarendale.

We have been very pleased overall with the care and services provided by the Delaney. We really appreciate how they adapted as my father's needs increased. They suggested memory care when it was obvious that he needed more care than assisted living could provide. I am fairly involved with my father's care and I feel like I have a partnership with the Delaney in providing his care.

All 5s. Mom is very happy there. The community is very friendly. While there is regular bingo etc. There are some days that seem to lack a regular activity for residents to look forward to. All and all we are very satisfied. One suggestion - It would be nice if the weekly activities were available on NPW web page or somewhere. I like to see when mom has activities so I can plan around them .

It's been almost 2 years since my father passed, and I don't know who is still working there, but [names removed] were a large part of the reason we had such an amazing experience. I would, without hesitation, tell a friend to sign the lease. We picked them because of the location, management and that they had a secure outside smoking area

THE DELANEY AT PARKWAY LAKES I was the first resident to move in - 8 years ago. I have been happy ever since. They have activities like assorted exercise classes,QUARTER BINGO (which is the most popular activity), assorted card games,etc.| The facility is clean and brightly lit. It’s welcoming from your first step inside. We have great chefs and the food is great. I highly recommend this facility for your mom or dad. I’m sure you won’t ever regret it??

When my dad was diagnosed with dementia we had no idea where to turn . Finding the Delaney was just what he needed . The staff is wonderful with him and how they treat us the family members going through this .

I needed almost immediate relocation. A Place For Mom was SO HELPFUL to me finding this gem. Staff are friendly and reliable. The staff cookie up with questions/ concerns in real time. My Doctor is ON SITE - even offers house calls. Apartments are mostly NEW construction and VERY CLEAN. Residents have all been great, introducing themselves, whenever they meet you. Nice community. Plenty of activities and trips off-campus offered. Transportation is provided by Bellingham - or can be arranged THROUGH them for free or minimal cost. Parking has not seemed to be any problem and you can keep your car here at your disposal. Maintenance will assist any changes/fixes. Pets Allowed! Leave your garbage outside your door and it is collected for you on designated days of the week. This place RECYCLES! This was a good match for me. I have A Place For Mom to thank for this. THANK YOU. Please feel free to call me or text me at [number removed] if you have any questions. Happy to help.

The apartment in Independent Living is spacious with big closets. Everything looks new. Staff are friendly and helpful. Food is good—I’ve gained a couple pounds in a month. Lots of activities for those who want them. And have met many of the residents. Easy access to my car, shops and near highways for visiting friends

We definitely picked the retirement place that suits us best. Very happy with Richmond Place senior living.

My Father was looking at so many places but was amazed when he came to the sterling , he always raves about the amazing food they have there and gained some healthy weight , the nursing staff treats him well and front desk is always helpful, thank you to activities team and Dining team for keeping my father happy .

It's a very active environment, light and bright, lots to do, lots of socialization, always busy. Staff always seem happy and helpful. They have a great outdoor area with walking path. Her apartment is very nice and larger than others we looked at. Other places we looked at were not like that.