LCB Management

We have loved our experience with this community. The staff have been attentive and assisted my loved one with transitioning. They are quick to respond to questions or concerns that the family has about our loved one. The community had two case of COVID and was quick to isolate the residents and kept the cases to a minimum. The food could be made like it is supposed to be, such as a Rueben should not be served on toast. There is a shortage of staff currently.

Mercer Hill is a very friendly community. My mom has had issues with a couple of things at first, mostly centered around learning how to live in a community like this. That adjustment can be different for everybody. So I sat down with her and my husband and talked to the General Manager and the Activities Director, and they were so nice. They sat with us for over an hour, enlightened my mom on what is available and what they can do to try to help her be more involved. They were so helpful. I have absolutely no complaints about the place. They're wonderful. Everything is neat and clean. It's a different lifestyle for my mom, but in time, I think she will absolutely love it.

This is a great community for your or your loved one. It is secure and they have great cooks at this community. They have activities like sing a longs, happy hour, movies, and more for the residents to do to stay busy in the community.

This was a nice community. This community was on a main road and it seemed to look more like a hotel. I wanted my loved one to be in another area and that is why we did not go with this community

They are unique in the way that they care for the residents, they are not like other places. The staff are all very personable. The room sizes are nice and spacious. She really enjoys the food. I would absolutely recommend Teh Residence at Stafford to others looking.

We like how convenient the community is to get to, and we also really like the openness's and welcoming environment it had.

The Residence is a great facility with good food. The staff is nice and are responsive to the residents needs. Depending on the mobility level of your loved one, transportation may or may not be difficult. The one instance that we wanted to use it, we were unable to due to mechanical issues. Although this service is not promised and the staff were honest about their complication that day, it was still slightly inconvenient - to no fault of the community. We also experienced a small hiccup while trying to switch pharmacies through the community. Overall, we chose The Residence because it was the best fit out of the other communities we toured and we are happy with our decision.

All the places that we toured were very similar, including The Residence at Salem Woods. Their prices were comparable. The staff was super nice. There was nothing that I didn't like, and I thought all of them would have been a good place for my dad. It was just a matter of his personal preferences. And he just liked the layout of the rooms better at another place.

This was a nice community but I felt like there was another community that was a better fit for my loved one and the other community was more cost efficient.

I liked this community a lot. This community was brand new just did not have an opening when I needed it and my loved one needed to move in a lot faster.

This community is great it was just not a good fit for my loved one. It would have been overwhelming for my loved one.

We chose Residence at Chadds Ford because it was clean, staff was friendly, and we just felt it would be a great fit. When you walk out, you do not feel depressed. It is a more of an upbeat atmosphere compared to other facilities that we looked into. I would definitely recommend them to other families looking.

Great community, great people!

They have very caring staff members there and we would most certainly recommend The Residence at Valley Farm to others.

It has been such a pleasure working with the ladies who run 'The Residence'. I am helping my dad and step-mother and have needed lots of guidance...and, while i can't see the property until it's completed, i can't imagine it will be anything less than promised! ronni

Our family had an in person tour and we loved this community. We did not get to see the memory care unit because they had a positive case but everything we saw on the assisted living side was amazing, we were extremely impressed. This would of been the facility we would of chosen but the location was just to far away considering weather and traffic.

Our family had an in person tour and The Residence at Shelburne Bay was outrageously wonderful, they would get 10 out of 10 stars. We did not mind the travel since we loved this community but the price was just a little to out of reach. However we loved the way they treated their memory care residents, this is the place you want your loved one to be with memory loss issues. The staff members and just everything about this community was mind blowing.

Our family had a virtual tour and it was a fine experience.

I cannot say enough about the overall experience with the staff at The Reserve! My spouse is safe, and so well cared for in the Memory Care Unit. They are truly angels on earth!

Small and intimate community and a lot is closed down due to covid protocols. The staff are also very friendly. I have seen activities like Zumba but I have not had a chance to see anything else due to the restrictions.