LCB Management

Mercer Hill feels like a small village and the amernities are spectacular. It's clean and the staff are wonderful. We looked at a lot of assisted living communities and Mercer Hill is a stand-out. The apartments are modern, spacious and well-designed.

I had to find a place for my brother. I went to several facilities and new when I went to Mattison Crossing this was the place I wanted him to be. The staff is amazing. Always responds to me when I call. And they contact me if my brother has any changes. Most importantly he has adjusted very well. The staff know all the people there by name and are kind to the people there. The aides are amazing and care for everyone with patience.

The staff at The Residence at Paine Estates covered all of the questions I had during the tour, and I thought it looked like a good place.

After my father left the house at 3 am and walked down the street and woke a neighbor, my Mom was ready. We brought him to the hospital which was an awful experience. I called a Place for Mom who gave me five assisted living referrals. The Lighthouse at Lincoln was at the top of their list. My sister visited two facilities the next day, Lighthouse being one of them, and said Lighthouse was the place. [name removed] and I believe the head nurse visited my father in the hospital the next day. My Mom and another sister felt good about their evaluation of my father. My Mom agreed that Lighthouse sounded like the best place. My father was picked up within a day. The transition went very smoothly. My Mom was treated with respect and understanding. My father has been there three months now. We have been very impressed with my father's room, the food, the programs and especially his care. The nurses and nursing assistants have been great. My Mom doesn't worry anymore. He is in good hands.

This was a great community. My loved one wanted carpeting on the floor.

We moved my MIL in November 2022 with a plan of a 60 day respite. We’re now 3 months in and she’s thriving! She is continuing her stay there as she feels so much better than when she was home alone & having challenges managing her medications. She’s back to herself, sharper and incredibly social. The food is amazing and is enjoying the new friendships she has made. Every time we see her or talk she shares how thankful she is for the amazing associates and their kindness. The Residence is top notch in South Windsor & would not have her anywhere else in the area! Thank you to all that work there. You have given myself, my husband and her daughter peace of mind. Most importantly you have given her quality of life back where she can be her!

It would be nice if the dining room daily specials were listed along with the daily activities each morning...I think the residents should know what the daily specials are before going to the dining room.

Staff at the Lighthouse at Lincoln approach all of the tasks associated with caring for their patients with kindness, understanding, and patience. Both the administrative staff and caregivers approach their jobs with enthusiasm and the patient's well-being as a main concern. The physical environment at the Lighthouse at Lincoln is bright and welcoming. The decor changes frequently and provides stimulation to the residents.

The staff is excellent. They're generally very responsive. Upkeep in the facility is very good, and its very clean. The overall accommodations are nice. My loved one's room is quite spacious. While the whole industry is expensive, they're less expensive than others we looked into and seem to be on par for the Massachusetts area.

She is very happy here. Most people there are great but she's had some issues with cleaning staff. She has been very impressed with the food and the activities - much happier than she expected to be there ( in assisted living).

The Residence provided everything that my loved one needed. He was there for two & a half months, and his illnesses worsened. He passed 12/31. The care the staff provided went above and beyond. They all worked so very well with the Hospice nurses that we didn't have to move him to a higher level of care. He remained safe and was made very comfortable in the end.

We recently moved my dad into The Residence at Freeman Lake. The process was simple, the employees very helpful and kind. All our questions were answered. The facility is clean, welcoming, and my dad enjoys the food. They have many outside trips that he has the option to participate. in. I have noticed a huge change in his attitude...... I can't say enough.

We looked into Ferry Park for a memory care placement for our mom, and we found the staff to be transparent, timely and extremely helpful. Everyone we worked with showed the utmost professionalism, and the staff genuinely appears to care for their residents, the families of residents, and each other. People working there seem very happy, and there appears to be a very structured program in place with high expectations for residential care. We are looking forward to mom's experience in the memory care community. Our thanks to everyone at Ferry Park who helped make our transition for mom's memory care as smooth and as stress-free as possible.

I have been searching for an assisted living/memory care facility for my mom for about 3 years. I have toured many facilities in the greater Hartford area and keep coming back to the Residence at Ferry Park. I finally made the decision this week to move my mom here in January and I slept well for the first time in months. The Sales Specialist has been an amazing resource. She has been kind and patient as I made this very difficult decision and has provided reassurance and guidance throughout the process. I have visited the Residences at Ferry Park three times. Each time the residents all appear to be happily engaged in activities, enjoying lunch, and socializing with other residents. The facility is very well kept. The staff is friendly when interacting with the residents. The apartments/rooms are updated and inviting. I am very confident that I have made the right decision for my mom (who has Alzheimer’s disease and is no longer capable of making this decision on her own).

The staff at the facility is very friendly and caring. The housekeeping comes once a week, and they do the laundry for the residents. The residents are able to have cars if they would like. They do have yearly increases on rent. The food services are really good, they offer breakfast, lunch and dinner. They do have activities they have weekly schedules and daily specials.

Our loved one is still adjusting but so far we have found the staff and the residents there to be very nice. The staff are very caring and really do seem interested in our loved ones well being. The facility itself is very nice and based on the experience we have had so far we would recommend them to other families.

The community is nice it is a little bit smaller but it is very clean. Staff is attentive and the food is good. The community has a lot of entertainment for the residents.

We moved our very social, active and vibrant 87 year old Mother into Mercer Hill in May of 2022. The facility is stunning, the staff is attentive and super sweet! Our Mom is so happy living here, she enjoys all the activities, beautiful facility and new friends. Thank you Mercer Hill for providing a wonderful place for her to thrive! Our family is thankful and we know she is happy and safe!

The Residence at Ferry Park exceeded expectations. Very professional, quality care, excellent food, spotless facility, well-pointed building, nice activities, convenient location.

This has been a good choice for my loved one and family. The staff have been quick to respond to any concerns or questions the family has had. I feel very comfortable and safe having my loved one here. The staff is very team oriented and the internal communication is great. They make sure that the director and the aides and nurses are working together to provide the best care possible.