Koelsch Senior Communities

Mom is very happy at Sterling Inn. The nurses are all very pleasant. When it came to insurance, it turns out they do not have an official state nursing home license and that made a difference on what is covered. My mother really likes it there at Sterling Inn.

My mother is a veteran and they helped us to apply for her VA benefits, which really took a huge load off of me. I was looking for that kind of help, and when they said they would take care of it for me I was very relieved. In that regard they were really amazing. Everyone there is very friendly and helpful. My mother is still getting used to it, but overall she is doing well and they have been very helpful. They have been amazing and very accommodating, willing to do anything for her.

Staff was wonderful. Building recently renovated so the building is very appealing. Front entrance a bit off putting though. Not renovated and the buttons to open the double doors requires entering the first door and then pushing a second button to open inner door. My mom rented a one bedroom suite that was huge. Kitchen lacks a stove/oven but all other appliances are provided. Residents were friendly to a point, greeting each other but not much more than that. Dining area huge with lots of wait staff. But on many occasions kitchen would run out of one of the two choices for the main dinner meal. Some meals were excellent while others left much to be desired. Rent a bit high at $3900 for the one bedroom suite. Maintenance was quick to respond to situations.

The Hampton at Salmon Creek Memory Care is really a very great facility. The residents enjoy it there and all the staff is very nice and helpful. One area for improvement would be to have a little better communication with the families, keeping us informed of how things are going, responding promptly, etc. Other than that everything has really been great.

I really liked this facility and the options they provide. Affordable for our situation.

The people at v are all very friendly. Even the director is very involved with the residents. My one complaint is that they are not shaving my dad. And I am not sure if they are taking him to the bathroom every two hours like they say. The food is really delicious, and all the basic necessities are very much taken care of. Overall everything with Silver Creek Inn Memory Care has been great and I would recommend them.

It's taken quite a bit of oversight on our part to make sure things that are supposed to be happening, are actually getting done. Overall it's a pretty good place, though. They are always quick to respond if we bring anything up. The challenge with activities, is that it's a memory care facility and there are different levels of functioning. They have a lot of the same things everyday, and they aren't particularly things my loved one is interested in. It's clean but there has been some difficulty getting all the laundry back, as is true with a lot of communities. Everyone is very friendly, though there is a bit of a language barrier with a lot of the caregivers.

We are quite happy with them. I don't have any major concerns or complaints. I don't give anyone a five, but I would give them a four.

My wife has been residing at the Sterling Commons for one year this month. The setting is lovely and the staff is caring and supportive of the my wife and responsive to me. I am notified immediately of incidents, both positive and negative. Recently, my wife, who has been nonverbal began to speak. I received a call from the staff notifying me of the occurrence and I was able to visit with her while she was conversant. I have been concerned about marginal staffing levels and have expressed my concerns. My complaints were received in a positive manner and I am led to believe that a reorganization is to take place that will make significant contributions to increased staffing. While no placement is the same as having my wife home, the "Commons" is a safe and comfortable place.

Very nice facility. 24 hour nursing coverage. Good feedback from friends and providers in my area. Not good fit for Mom as we are looking for a more quiet environment.

Everything is going pretty well. There have been a few situations that are kind of unexplained. There was a missing item, and there has been a bruise that they don't know how it happened. Other than that it's pretty standard things. The activities are pretty constant, they do a good job of trying to engage the residents. The quality of the food is not quite where I thought it would be, it's kind of institutional. There are choices on the menu but you don't really get to pick. If they don't like what they are having they will bring something else. The staff seems a little light on the weekends. We chose them because the director was very good, and the place shows really well it's new and it's clean, it's a nice facility, it's not as institutional feeling as some of the others.

We're using Copper Creek Inn for day care services, and so far our experience has been a good one! The facility itself is clean and well kept, and the staff have all been easy to work with. They're approachable, friendly, have been pretty consistent in terms of the care that they provide.

They do a very good job. It's very clean, and the staff is friendly. They do a good job with being attentive and responsive. My loved one doesn't really participate in the activities much, but they have them. The food is plain, it's nutritious, but not seasoned very much. I am quite pleased with the place, though.

My mom really likes Park Wood assisted living facility. The staff is nice to her and she enjoys the residents there. The food is also good. If there was ever an issue, they've taken care of it with no problems. The facility is pretty clean. I would recommend the facility to others.

They do a good job. It's very clean and the staff is very friendly. It seems like they serve a lot of starch, not enough fresh fruits and vegetables with the meals. Benjamin is very attentive, and approachable to talk to, he is always willing to stop and chat in the halls, and Nadia is wonderful too, they are both very special and really make the place great.

We thought this was a nice looking place! Based on what we saw during our tour the facility itself was well kept and clean, and the staff seemed friendly and caring. We ended up choosing another community we thought would be a better fit.

It’s a rough transition. The food is acceptable, but my loved one liked it a lot when she first moved in. There are activities. There is an outside area where people can go. Most of the time the staff responds quickly. The Canterbury has more staff than some of the other communities we toured.

We chose Sterling Commons for my father -in-law. Very well run , clean, super friendly. Not cheap but less than a nursing home & much more of a home atmosphere.

There is a doctor that comes into the building. It's a fairly new building, and really a beautiful place with wide hallways and fairly big rooms. They have activities in the morning and the afternoon, if you get bored it's because you don't want to do anything. They have two T.V. rooms. The communication in the beginning about heath problems was little shakey. The food is usually very good, and looks very attractive. The management staff is all really friendly.

This is a nice community, and our loved one seems happy here! It's always very clean, and the staff have all been friendly and professional. We haven't heard any complaints about the food (and knowing how picky my loved one can be that's a good sign!) All that being said, we do feel like they talked things up a bit too much during the sales process. It is a nice place, but after everything they said it wasn't quite what they promised.