Koelsch Senior Communities

The staff at The Gardens is very professional and caring. They go out of their way to know the residents and meet their individual needs. Communication with families is outstanding. The facilities are beautiful.

I would recommend the community to others for their loved ones. The rooms are a nice size and the cleanliness of the community stand out to me. The staff are friendly and accommodating. The food selection could be better for the residents.

I'm very satisfied with them, especially compared to other places that I visited before we selected a place for my loved one. The feedback that I've received from vendors who are going to different places is similar. They think very highly of Amber Creek, and they rate it much higher than other places in the valley / Phoenix area. I like the general attitude and atmosphere here. They make a conscious effort to make everybody feel comfortable, and it's a a fairly small facility compared to others. The food is excellent as well.

I work for a Hospice Company and we have had patients at Arbor Hills .They have given excellent care to our patients and there family , The staff is amazing always keeping in touch with our team to let us know any change with our patient even minor . Everyone from the Administrator to the CNA's are always pleasant and enjoy there place of employment as it shows when talking to staff .I would recommend Arbor Hills to anyone looking for the best care possible for a Loved one

I toured this facility with my parents while looking for potential memory care/assisted living facilities. We showed up with relatively little advance notice and toured the memory care wing of their facility. I was extremely impressed with both the facility and the staff. There's a large garden which can be accessed by residents and the layout lends itself to getting back to your own room if you tend to wander some. The staff were also impressive - even the marketing director knew each of the patients by name and enough of their backstories to interact/redirect them. We were accompanied for a short time by a very sweet resident who just wanted to tag along. We saw residents were clean and well cared for and the staff clearly cares here. While my parents aren't quite ready for memory care yet I'll be keeping this place in mind down the road if it becomes necessary.

One of the biggest perks is transportation is available for any dr. appointment. The community just feels like home. The staff took the time to talk to us and just talk and we felt welcome. The staff is very friendly and so is the residence. The community is also pet friendly I would recommend this community to others based on our experience.

Canterbury Inn has been absolutely wonderful. The staff members here have been honest and caring. It has been a totally different experience than what we had at his previous facility. They were totally prepared for his Alzheimer's and the care here needed and we were lucky to find this place. I would absolutely recommend to others.

It is a smaller community they are not at full capacity yet, but they are getting bigger and they are bringing back more activities. Our loved one is happy with the meals and the staff members do a great job with communicating with the residents families.

We chose El Rio because the director was willing to come in on her day off and do a zoom tour for us. They answered all of our questions and you could tell that it was a nice facility. I could not go into the facility until a few weeks ago because of covid, but once I was able to go in it is very clean. The room that she has is a good size for what she needs. They do have some fun activities, I know she has been on a few bus rides and for example tomorrow they are having a Father's Day barbecue. I would recommend to other families who are looking.

We did a virtual tour with The Hampton at Salmon Creek, and it was great. We wanted to go with this facility, but they did not have any openings when we needed it. It was also a great location for our family.

It was a great experience even though it was a short one. The staff members were all wonderful and we were very satisfied with everything that they did for my dad. I would highly recommend Sterling Commons.

I wish I would have moved my loved one here earlier. I have had a friend asked for a recommendation. I would recommend this community again. They have nurses and they are medical trained. I feel confident that my loved one is and will continue to be well taken care of. They cover all levels of care. I like this since my loved one knows the staff and will continue to know the staff here.

It is a much better community than we have been before. This is an all memory care community and that is a big benefit for my loved one. The communication between the staff and family has improved as the stay has gone on.

Our family was able to do an in person tour and the facility was very nice. The people we spoke with on our tour were very helpful, we have nothing negative to say about the community. The only reason we did not choose it, was because it seemed like it was geared more towards assisted living and not independent living. The rooms were also smaller then what our loved one wanted, but otherwise it was a great community. .

We were able to do an in person tour about six months ago and we were able to get inside and see a couple of rooms. It was very clean from what we can remember and the staff members we encountered were very friendly.

Choosing a senior living community for your parent is an extremely important decision to find the level of care your parent will receive and whether this meets their needs in terms of living space and the right cultural fit. We found MG staff to be very warm, welcoming, and responsive. The rooms are spacious, light, and airy. There are plenty of opportunities to be social and meet other residents. People are friendly, activities are well attended, the staff is caring and accommodating, the food is very good, and MG has a beautiful courtyard to sit and walk around during those beautiful summer days. Our family is extremely pleased with the care provided to our Mom at MG. Although Covid-19 put a damper on social activities we're all anticipating a return to normal as we retake our lives from the pandemic. As difficult as it was for all, Mom remained safe and healthy; MG staff had an incredibly strict action plan in place for residents and family members and took the right steps to keep Mom well during this pandemic. Staff worked hard to try and find things for residents to do in a safe, healthful way; they shared love and care; laugh with her and let me talk to her when I cannot see her. It is a great place to live.

The facility is beautifully maintained and has a very caring staff. I am a home health therapist that sees residents in many facilities in the area. Maple Glen is one of my favorites. If I had to place a loved one in a memory care community, this one would be at the top of the list.

These wonderful caregivers and administrators are the best. They make sure everyone is safe and the care they give is superior. I can't say enough how they have taken the greatest care of my loved one. A big thank you to all.

The community goes above and beyond to have the residents feel engaged and feel at home. The staff is highly communicative with the family. They send weekly newsletters, during the height of the pandemic they sent them more frequently. They allow us to send in statements to our loved one and publish them weekly for them. They were great at letting us know if a resident came down with COVID or passed for the virus.

MG is one of the premier memory care facilities in DuPage county. My family's experience has been you get what you pay for. In addition to excellent care, MG proved very responsive to questions and suggestions. From the receptionist greeting you at the main entrance, to the caregivers, business managers, and facility manager...each family member is made to feel unique and special. I cannot say enough good things about this facility, and how they have handled the Covid shutdown. Perhaps, one of the only areas that I would say needs improvement is there was too much turnover within the caregivers. Special recognition goes to [names removed]. Two very special people working within the MG administration.