Integrated Senior Lifestyles

My mother moved in March 11, 2017 and so far she has enjoyed her stay. She has enjoyed meeting new residents and the food is good.

The Watercrest at Kingwood was a clean and nice facility. The tour guide was able to answer our questions and take us around the building. We ended up choosing another community because of my father's personal preference, but this community was a very good choice as well.

I have resided at Watercrest at Kingwood since March 20, 2015, having relocated from Tampa, Fla. I am very happy here. The staff is friendly, kind and helpful and I have made many friendships. I enjoy the many activities that are offered and the amenities are just as they are advertised to be.

The staff seem to interact with my dad very well. It has been a positive experience so far. I would rate the food at a 2.5. It is similar to cafeteria food. The Sunday brunch is the best part. The housekeeping staff is really nice and do a good job. They offer many different activities.

Its not home but its the best place in town. Food is good- the nurse in Assisted Living is so caring. They let me keep my dog too.

I have been very happy living here. The meals in Assisted Living were very good when I moved in here. I find it very difficult to eat most of what is served now. They must use the same recipe week after week and I have grown tired of eating the same thing. Calling a dish by a different name does not change what is cooked. Most of the food is hidden under sauce

This is a wonderful place for me, in that I lost my husband in June 2015. The residents were so caring and understanding. I have made many new friends here. The food is very good and there are many things to do.

Food is excellent, lots of activities, staff and residents are friendly

FRIENDLY, HELPFULL

local staff is excellent. Facility is top notch

They are doing a good job. It's clean, and the staff are all pretty friendly. The food is okay, breakfast could be better, but that's all I have heard about so far. We are pretty happy with them, and I would rate them highly.

My husband has been a resident in the Memory Care center for a year this week. After reading some of the recent comments from dissatisfied customers I want to mention the positive changes that have taken place over the past few months. I agree with what others have said about the negatives of this facility: that is until now. New management, specifically a new director of memory care hired this summer, has made a major difference by addressing the issues and concerns that I and other had. New caregivers have been hired and the positive changes are incredible. The new director, Amy, is very professional, experienced and addresses any issues very quickly. I have found that the staff who enjoy what they do embraced the positive changes and are still there. I spend a lot of time there with my loved one and I will honestly say I can not imagine a better place. Not only do they take very good care of him, they take care of me. I am able to truly be his advocate and partner while they do all the "heavy lifting." I highly recommend the Memory Care center at Isle at Watercrest.

We are moving to the assisted living area, we were in the independent section before. I love the people here, and they have been wonderful helping us with my loved one. We are really, very happy with them. The rooms are a little on the small side though.

As far as everyday needs they are spot on. There are problems with laundry, she never seems to be wearing her own clothes. They say that they wash her laundry all separately. When I bring it up to the one on one staff they weren't very responsive. The nighttime staff is Johnny on the spot with letting me know what happened. They are excellent with the activities. I have seen a huge improvement in her cognitive function, since she has been there. The admit process, left us kind of on our own, they told us what room and sent us on our way. It would be nice if they had an orientation, for move in. We liked the location too. Trish Bossow at A Place For Mom was amazing, she put me back on solid ground, and gave me so much peace after the first contact.

Moved Mom into the facility. Nice, caring, conscientious people who take great care of the residents. I am very picky about the care my mother gets and these people do a great job of taking care of her and her needs. The food is great and the care of the nurses, attendants and administrative staff has been excellent.

They've been very good, the cleanliness seems good, I haven't noticed anything. It's cheaper than the place he was in so I guess the value is good. So far we've had a little problem with feeding issues but we got that worked out really good. I had told them before we went in that I wanted someone in his room with him when he ate because he isn't really able to go to the dining room and the other week we went in and he was just filthy. I talked to them and they were able to fix that really quickly. The have a calendar up of activities but I didn't pay attention because it didn't really apply. We got a list of other places but I really was set on this one, it was convinient and they had jsut started this program for extended care.

Seems lacking in carrying through on orders nurse practioner has written. Mom states food doesn't taste good; however she does not have much sense of taste. [name removed], activities director, is very friendly and encouraging and plans appropriate activities. Yes, we would recommend the community to other families.

Top notch place for the price, granite counters, brand new washer dryer, heated indoor pool. You cannot get any better for the price. There is a washer and dryer in the apartment. . Also the food is really good fun games and card playing as well and church as well. I wish Mom could have stayed but she requires full time care now. It is like a vacation place if the senior is able to be independent. They do offer an assisted and memory care in the building behind Moms place. It just was not in our budget.

independent living facility, no care provided. It's not ideal for diabetics, continental breakfast all carbs, little protein provided. Food allowance included in rent and a lunch menu is provided. More meals avail once the place fills up. Some classes provided but its limited now. Gym provided is a 5. Right now there may be deals so they can get the apts leased. It's expensive living here, so if a resident is on a tight fixed income, this may not be what they need. We have had a few glitches, but all in all worked around it.

The reason I gave threes to several things is that there has been staff turnover and I also think that considering the cost of the facility, the individualized care is not very frequent. Sometimes small health concerns have been overlooked or not dealt with right away. Also, the staff have not been very good about making sure that Amy drinks water even though I've told them numerous times to do so. Having said that, I've only visited occasionally as I do not live in Lubbock. The staff are very friendly and seem caring. I have not actually tried the food just giving [name removed] opinion about it. The facility is very nice overall.