IntegraCare Corporation

Exton Senior Living is a very nice place, the staff has been extremely friendly. We are very happy with this community. Since COVID the activities have been pretty minimal. However beforehand they were wonderful. There would be a piano player come in to play and do sing a longs, there was bingo, and a happy hour. They would have cooking classes and even holiday parties. For Halloween they could invite their families, dress up, and have a Halloween parade. There was always something to do to keep them active and engaged. The residents used to be able to eat in the dining hall which was very pretty, they had assigned seating so the residents became pretty close with each other. They are currently trying to re-establish eating in the dining room while still maintain social distancing. This community is doing outside visiting on their wrap around porch. Our loved one is diabetic and they have a foot doctor come in twice a week to cut toenails, there is also a staff doctor and a beauty salon on site.

We chose this community because of the location and because they willing to take her at the moment. I also walked up there and it was a very nice place. Our favorite part was all of the employees, they meet every need my mother had. She enjoyed all the meals given there. The room size was very nice. I would and have recommend this community.

When we visit the common areas, the floors do seem a little dirty. The staff is all very friendly and helpful. They have really gone above and beyond to help us and our loved one. They are very caring people here. My loved one seems very content and the staff has really catered to her preferences and needs, which adds a great personal touch. They have a lot of activities for the residents to engage in, but they will also put on events that the families can join in on as well.

I checked out numerous Assisted Living Centers around the Mount Lebanon PA area from December 2019 thru January 2020. [Name removed] at The Pines of Mt Lebanon provided me great information on how to get Veteran Benefits for my Dad, who served in the Korean War. (As a result, we were able to supplement our parents income with the VA benefits). After checking out several centers, we made the decision to place our parents in The Pines mid March, around the COVID-19 crackdown. [Name removed] and staff have taken excellent care of our parents.

We are so satisfied with this community. The care is just great. They have 24/7 caregivers and nurses, a doctor that visits weekly, a podiatrist the visits biweekly, and physical therapists onsite. All of the staff have been wonderful to my mom. Every time I call there they are able to address my needs. The communication since COVID has been excellent. They call and send out letters with community updates. The food is great and they offer a variety at each meal. They offer many activities including bingo, social events, holiday parties, live entertainment and singalongs, and ice cream socials. All of the staff know every resident by name, My mom is taken care of in a manner that I really appreciate. I would highly recommend this place to anyone.

I've never been to a retirement community before, but I came to visit my nana who has been living there for a few months now. We came over Christmas time and came to a lunch buffet and it was AWESOME. I'm not sure if they eat this way all the time but the buffet was so good! We came back the following Monday before heading back to NJ and ate in the small cafe and that was also really good. So jealous of all the great food! She also told us that they have activities like Bingo and Choir every week which is super cool! I was expecting some sort of nursing home when I came and when I left I was so pleasantly surprised that it was it's own self sustained community.

Both my mom and godfather were residents at Bickford. The care, compassion, home-like setting, friends, meals, activities, environment went above and beyond my expectations. My cousin and I always joked, "When we retire, we want to live here!" At Bickford, we were all family. My mom often called it a resort. When it was time to put my mom into an assisted living facility, I looked for several things which Bickford provided and more: A place near the water (my mom always wanted to live by the ocean), activities to keep her busy throughout the day, companionship and friends, being able to participate actively in the care and decisions for my loved ones, a cheerful staff. I found in the 3 1/2 years of visiting my mom and godfather - 3 to sometimes 7 times a week - I always found the staff cheerful and always interacting with the residents. The residents truly enjoyed their residents. Based on studies with music and dementia patients, I wanted music - lots of it. Bickford offered so many wonderful programs and piped music into the hallways. They offered raised gardening during the growing season, puzzles, movie night-every night-snacks, bistro, bingo or Pokeno every night with fresh popcorn popping, daily socials or get togethers. The residents became friends. The staff kept the residents informed of the change of seasons and holidays with beautiful decorations, inside and outside of the building. Just walking up to the front of the building, felt like home. My mom and my godfather were always happy at Bickford. My godfather had the privilege to live his life out at Bickford surrounding by the compassion staff and local hospice.

My brother, who suffered from the early onset of Alzheimer’s, resided at Exton Senior Living for over seven and one half years. In all of that time he never expressed any dissatisfaction with the facilities or how he was treated. I live out of state so I could not visit him often but I had friends in the PA area visit him regularly and I called him at least once a week. My friends always found him to be dressed well and in a good mood. During the telephones calls I always asked him how they were treating him and how the meals are. He always responds positively. I did visit him several times over the years and on these visits, I found the facility to be clean, the food to be good and the staff to be courteous and friendly. My brother seemed to be as content as one could be under the circumstances. I consider myself very fortunate to have located Exton Senior Living. When my brother’s Doctor called and told me my brother had two major problems. The first was he had a serious heart problem and the second was the early onset of Alzheimer’s. I flew to PA and started looking for a place for him to live. I called or visited every assisted living facility in the Exton/West Chester area. As soon as I said the word “Alzheimer’s” I was advised they could not care for him or they quoted a price my brother could not afford. After three days of searching, I contacted Exton Senior Living. They agreed to visit my brother at the nursing home he was in and do an evaluation of his condition. The next day they contacted me and let me know they would accept him. I had him moved there and the rest is history. I had hoped he could live out the remainder of his life there but his condition deteriorated to the point that he needed the continuous care of a nursing home, so regretfully, I moved him to a Veteran’s Home. During my brother’s stay at Exton Senior Living, I interfaced with three facility Directors as well as many other staff members. They were all very professional and helpful. I do not know what I would have done without them. The most recent Director, [name removed] and the memory Care Coordinator, [name removed], went out of their way to get my brother packed and ready to move. This is normally the responsibility of the resident’s relatives. As I live fifteen hundred miles away, they relieved me of a great burden and I really appreciate that. When the transportation van arrived, my brother was ready to go and he was delivered to the Veterans Home in Hollidaysburg, Pa. As far as I am concerned, Exton Senior Living was a life saver for my brother and I do not know what I would have done without them. There is no way I can thank them enough for their support or give a higher recommendation for their professional services. If you ever have a loved one in need of help, I would look no further than Exton Senior Living.

My brother, who suffered from the early onset of Alzheimer’s, resided at Exton Senior Living for over seven and one half years. In all of that time he never expressed any dissatisfaction with the facilities or how he was treated. I live out of state so I could not visit him often but I had friends in the PA area visit him regularly and I called him at least once a week. My friends always found him to be dressed well and in a good mood. During the telephones calls I always asked him how they were treating him and how the meals are. He always responds positively. I did visit him several times over the years and on these visits, I found the facility to be clean, the food to be good and the staff to be courteous and friendly. My brother seemed to be as content as one could be under the circumstances. I consider myself very fortunate to have located Exton Senior Living. When my brother’s Doctor called and told me my brother had two major problems. The first was he had a serious heart problem and the second was the early onset of Alzheimer’s. I flew to PA and started looking for a place for him to live. I called or visited every assisted living facility in the Exton/West Chester area. As soon as I said the word “Alzheimer’s” I was advised they could not care for him or they quoted a price my brother could not afford. After three days of searching, I contacted Exton Senior Living. They agreed to visit my brother at the nursing home he was in and do an evaluation of his condition. The next day they contacted me and let me know they would accept him. I had him moved there and the rest is history. I had hoped he could live out the remainder of his life there but his condition deteriorated to the point that he needed the continuous care of a nursing home, so regretfully, I moved him to a Veteran’s Home. During my brother’s stay at Exton Senior Living, I interfaced with three facility Directors as well as many other staff members. They were all very professional and helpful. I do not know what I would have done without them. The most recent Director, [name removed] and the memory Care Coordinator, [name removed], went out of their way to get my brother packed and ready to move. This is normally the responsibility of the resident’s relatives. As I live fifteen hundred miles away, they relieved me of a great burden and I really appreciate that. When the transportation van arrived, my brother was ready to go and he was delivered to the Veterans Home in Hollidaysburg, Pa. As far as I am concerned, Exton Senior Living was a life saver for my brother and I do not know what I would have done without them. There is no way I can thank them enough for their support or give a higher recommendation for their professional services. If you ever have a loved one in need of help, I would look no further than Exton Senior Living.

[Name removed] was wonderful and very knowledgeable about Candlelight Cove and the issues my family is facing. The other staff we met were kind and helpful as well. The residents appeared happy and the facility, itself was beautiful!

I am very happy with everything.

My Grandparents really love Newhaven Court. From the staff to the meals and EVERYTHING in between. This place treats senior citizens with sign and respect, which is hard to find. Newhaven Court delivers on all aspects.

A great experience. Happy & friendly staff with a passion for the residents and the community. My mom was well cared for and truly enjoyed what she quickly referred to as her new home.

Seamless admission process for [name removed] with helpful staff. He has a lovely efficiency apartment with small refrigerator/freezer and private bath. His pureed diet may lack texture, but it is 5-star for taste. The staff are all amazing - friendly, knowledgeable, caring - the list goes on! Attended a Holiday Party last night for all residents and their families - cocktail hour, buffet that included shrimp, roast beef and crab cakes, dessert table and entertainment. WONDERFUL! Activities include sing-a-longs, games, church services, and more.

it was a great visit! It's a beautiful facility with lots of amenities. Gorgeous setting. The rooms were small but lots of common areas to gather in. Asked for a copy of their activity calendar. There are many things to do on a daily basis. The staff were very friendly and knew each of the residents by name. Not surprisingly, the price was pretty high. It will be interesting to compare to Independence Court next week. Thanks for your help!

The staff are amazing. Always helpful, friendly, greet you as you walk into the door and the care I have witnessed is outstanding. They love the patients they care for.

The staff are great. Can't say enough good things about them.

We liked this and medical was there when needed, but it was more costly.

My mother was a Newhaven resident for 8 years. 96 year old Dad has just moved in! Mom started at Newhaven on the independent side. She had many challenging behaviors which isolated her in many ways. When Memory Care neighborhood opened, although we were resistant to the staff's suggestion that it might be a good fit for Mom, we agreed to try it, based upon their knowledge of Mom and how they felt they could best provide for her. The move to Memory Care proved to be one of the greatest gifts we were able to give Mom. In that beautiful community, Mom flourished with the unique staff and activities. She regained a feeling of independence, based on the focus on what she could do, not on her limitations. In amazement, Mom's doctors and her family watched as she actually improved in her 80's! She had friends with whom she socialized. She invited us to events. She had pride in her surroundings. She felt capable and vital. Those 7 years were a blessing for Mom, and therefore, us. Dad has been living independently, but this summer, it was evident it was time for a move. This time around, we did not visit multiple facilities, interview, etc. We knew from experience that Newhaven was the only place for Dad. He is in his own apartment. While change at his age is difficult for anyone, the staff has been WONDERFUL in getting Dad interested in activities and in life. We are not surprised. There are no cookie cutter plans at Newhaven - everything is individualized and personalized. The staff is amazing and helpful and kind and positive. My 2 parents could not have had any more different needs, but this group of people customize everything. There are times when issues arise and things need to be addressed. At Newhaven Court at Clearview, when we had a concern, I contacted management, we met promptly, and together we worked things out to address our concerns. It is a team where the resident, the family, and the staff all work together to provide the best possible living conditions. You can not ask for more than that. If you are interested in improving the quality of your loved one's life while gaining peace of mind over their safety and well-being, Newhaven Court at Clearview is the only place you need to go.

The Woods has a culture within this community that helps people thrive. My mom was reserved quiet and not to involved outside of her home. We wanted a place where she could get help with housekeeping, meals, and have other people to occupy her time. What we have found is this mother we didn't know! She is so active because they help figure out the individual needs and tailor the community to residents who live there. There is purpose to everything they do.