Inspirit Senior Living

My Mom has just been here for a month. So far I have been happy with the facility. The staff are very friendly and respond to the needs of the patient. The food is very good and my Mom really likes it.

Everything has been satisfactory so far. Staff is accommodating. Safe enviornment.

After I got the money ready for the down payment for mom to move into her new home everything went real smoothly. The staff is real friendly and the janitors even helped move mom in too! I am really pleased with the friendly staff and nurses letting me know the status of mom and when she needs her meds filled and everything else. Mom is happy and she is already calling this her forever home.

I've been here just under a month. My biggest disappointment is that this not truly an independent facility. There are too many people here with care givers and others that just belong in assisted living. That defeats the purpose. Fees are a little higher than I expected. Housekeeping schedule is not consistent. Dining room service is sometimes very slow and I've heard complaints about amount of pasta on menu. Most staff is friendly. Do like the 3 meals being provided. It's hard to get to know people. I moved from out-of-state, which is not the case with most residents. Would help if nametags were provided. Activities are limited as almost all are within the 4 walls of the building. But, this is where I'll live for as long as I'm able as it is convenient to family.

We had been looking around for Mom's extended care and "A Place or Mom" contacted us. although we were pretty much decided on Greenfield Assisted Living, our Place for Mom consultants recommended it and our confidence was confirmed both in (A.P.f.M) and (G.A.L.). What is interesting is the number of local institutions that contacted us as a result of the immediate action of A.P.f.M. There were no stones unturned in what began as a desperate search as Mom's dementia was growing progressively worse. We are very thankful that such compassionate ministries are available to us and others who suffer like fate and exasperation today.

The hosts were very friendly and helpful. They were very supportive of my dilemma of having to sell my condo before I could move there. They gave me a month for my deposit for a unit, with the understanding that if I didn't sell I would get my deposit back. I was unable to sell my condo and got my deposit back. The entire facility and the apartment I viewed was very nice. Actually I would have loved it there. I didn't like having the main meal at lunchtime. Also, there was no choice of the main entrée. Since I don't like fish, I ended up with a sandwich. Overall the food was Ok, tasty. I stayed for one activity, play bridge, no one showed up.

This is a new facility so I like that everything is modern and up to date as far as standards. It also helps that the staff is well established but not burnt out! The staff is very accommodating and helpful in making the process as streamlined as possible. We had looked at this facility as it was being built but life circumstances didn't allow us to be able to take advantage of this facility until now, but we were very glad that they still had an opening and could accommodate our move quickly and smoothly.

From what I remember, Foxbridge could have been an option for us as well. It was more on the assisted living side and it wasn't as new as some of the other places we were looking at so that's why we didn't choose them.

I love Foxbridge and my husband is adjusting well.

For the most part Foxbridge is very nice. Although the residents with dementia have no independence and are put to bed by 8pm. Their level of care at times can be frustrating, but I have experienced worse care at another facility. Donna, the director, is new to the property and she is trying to make a difference. I think the meals could be better. Foxbridge has four buildings; the Oak building is for assisted living residence, the Pine building is for assisted living and the beginning stages of dementia, Spruce is for residents with later stages of dementia, and the Magnolia building is for residents in the poorest health. Most of my experience has been with the Spruce building. The staff is very friendly but they have to arrange resident's medication schedules around their own schedules. For example if a medicine is directed to be given on or after 8pm in the Spruce building the medicine is administered at 7pm when the nurses are readying the residents for bed. I do not agree with this method, but the nurses have to follow a schedule so they can be at the next building to administer medications. Foxbridge, like other facilities, is understaffed. Some of the residents in the Spruce building look bored, there are no activities for them to help slow the progression of dementia. Sometimes housekeeping can be inconsistent as well. But for the most part they take care of their residents and all the residents here seem happy. This place is much better than where mom was previously.

Emory Ridge could improve on their communication when evaluating loved one

The nursing staff is not very understanding. The dining room is not flexible.

The stench in the hallways that comes from other residents houses from their pets is actually humiliating. To have people come over and have them smell that horrific smell all the way down the hallway should not be allowed The housekeeping staff was not very friendly and actually scolded my mother for using the laundry facility at the wrong time. They should be more polite with new people.

Beautiful place. Hotel like atmosphere and decor. Pretty pricey. Agent that convinced [name removed] wife to place him - quit and went to another place near by. Moving in another resident also was leaving. A little surprised at some of the add on fees. Don’t believe resident is receiving the physical therapy he needs to be able to go home. Is motivation to keep him for $. Seriously going to investigate other facilities for potential better treatment.

It was close to my daughter. I didn't realize what memory care was all about. I would not recommend to others unless they were very demented.

Seems like at beginning people wanted to answer every request, now it seems I have to hunt people down for answers. Overall it's not bad, however there are times when I feel it could be cleaner. Sometimes when I walk into memory care it's fresh and other times it brings tears to my eyes. I understand people are being changed, but those diapers should be taken outside. They are friendly, but there aren't enough of them. As you can imagine, some are more friendly than others. The food and medicine on time every day, however their physical care isn't always up to par. Meals are okay. I believe they give them lots of food, more than they need. The quality of the food I really can't say because I haven't taste tested it. The activities for mom are coloring, painting and movies. My dad (who wants to stay with mom not demented) really has nothing to do. Just got a notice for a price increase. I don't believe they have enough people to work for the cost.

These kinds of institutions are in a no win situation. Nobody wants to be there. Staffing is usually minimal. Food is adequate but ultimately uninspiring. To go from a home to one room is depressing. Staff were mostly friendly but limited in how involved they could become. All are expensive compared to living at home. Not a situation that anyone wants to find themselves in but the American system for elder care needs to be replaced with something better

I would say that you can get decent care if you have a loved one checking on things often. There are not always enough aides at night, especially on the weekends. My mother constantly complained about not getting scheduled bathing/showers. They had a few staff changes within the past year such as the: Head Nurse, The Dietitian, and the Business Manager (2). Speaking of the business manager, we had a terrible time getting my mother's long term care insurance billed properly each month. I had to make a few phone calls each month to get the billing sent with all the proper information filled out and in proper time. It was almost always late. My mother finally got scheduled bathing when Hospice took over that part of her care. These are some of the issues we had with this facility. There were some very nice aides that work there and some seemed to really care about my mother. I would be hesitant to put someone in there if there was no one nearby that could check on things. (that's probably the case anywhere) However they are the better of the two facilities available in Milford. Another positive for Milford Place were the two nurses that worked directly with the patients to give out medications. They were very kind and helpful. The head nurses however (one moved on and another employee moved into that position) didn't really have anything directly to do with the residents or not my mother anyway, and she had issues there such as falling.

The staff who assist my dad and mom do all they can to to help my parents adjust. I like that I can come in anytime to see they. My dad doesn't think he needs to slept so I go in the evenings to help get him to bed. You can talk to the nurses which helps all of us. When there is a problem we exchange ideas to better help my mom and dad.

All the low marks stem from poor management in my opinion. A lot of people would probably give it lower marks . The manager is not popular at all.