Hickory Senior Living

One of the things that impressed me was their communication. We're able to talk to the people in charge if we need to or anyone who is giving our mother care. That's been a positive point. The primary activities are all on holidaty - Fourth of July cookouts and things like that. They're kind of sporatic. My mother enjoys things like bible study and sing alongs and there has been very little of that. We looked at another place and this was the place that was best suited for her.

It is really hard for me to give a perfect review but this community is really nice and very clean. It is the only community in this town that provides these services. Although we did not have many choices the cost, cleanliness and friendliness of the staff made it a good community. There are other communities in neighboring towns but they were from $500 to $1,000 more then Columbia Cottage.

My loved one was well taken care of. Like all places, they were having a little bit of a staffing shortage, which is not their fault. Though It did put a strain on the ones who were there, they were always very pleasant. I was very impressed with the facility as well. It's an older building, about 20 years old, but they have kept it up very well.

This community was really great and it was a nice tour. The value for the cost and the location were the main two important factors for us.

Mt Brook Columbia Cottage was selected after my mother needed assisted living after being hospitalized after a fall. I recently spent 2 weeks visiting at the Cottage. I was very impressed with the friendliness of the staff.

My dad seems to be comfortable in his new living environment and has made a smooth adjustment so far.He has had no complaints about the food and the chef does a great job at making sure the meals are well balanced and nutritious for all of the residents. My favorite thing about the facility is how well lit it is inside the building as well as clean and always being newly updated. I do however think they can improve on how often the aids bath and care to my father. It seems to be lacking in that department.

My mother is a resident at the Blake. Just recently, she became very ill in the evening. We were immediately contacted by the nurse on duty regarding my sick mother. The nurse had already contacted my mother's doctor and he advised she should be sent to the hospital. We were very happy that the Blake secured the ambulance and transported her to Thomas Hospital. Because of the quick action at the Blake, my mother was treated and improved so she could return home. She left the Blake about 7pm and was back in her room about 12:30am-a very good time frame for going to the emergency room. Because of the quick action getting her fluids and medicine, she is feeling much better just 24 hours after this incident. Thanks to the wonderful caregivers at the Blake

I find that the people that works there are very nice .i do have a problem with the food on the weekend and evening. I find that when I go over to visit with my mother at dinner the food is cold most of the time and on the weekend it's not just cold but has no taste . I find that when the food is not good the people living there don't eat and they go back to their room. There is more food not eaten than food eaten so to me that is a waste of MONEY and time ! So if they aren't eating then that tells me you are going to have some sick and unhealthy people living there . Good food means healthy people. My mother loves the breakfast and lunches during the week but not so much on the weekend . The food on the weekend is cold and tasteless.

Some were great, some indifferent. Our loved one liked the meals and dining but when it came to the activities there were very few. I liked the layout. Some of the staff was lovely, but often times it was hard to find anyone...they were usually sitting outside smoking. Very few activities.

When we contacted them, they were friendly & eager to meet. We met on a Saturday & the residents were gathered in the "living room" watching TV. Once my loved one was there we never saw gathered in one place. They were always in their rooms isolated. There was one man that constantly walked the facility. I felt there are other places in Lawrenceburg for about the same costs that would have served us better.

Their lack of communication about your loved one and their health decline needs major improvement. They need more staff. They need more actual certified nursing staff that realizes a lot of these residents have mental decline. Staff is usually MIA outside smoking. Their food is high in sodium and nothing of nutritional value. The facility is fairly clean but they don't clean residents rooms the way they should.

Country Cottage Russellville is a very small facility. It is a good price. They have low levels of activities provided for residents. The people are all very nice. They could improve by offering more variety on the food menu. To help with the urine smell, they need to change the patients more often, and put on a toileting schedule , room fragrances.

The facility itself was okay but the staff are not trained to take care of diabetics nor Dementia. The expectation was to assist my father we should have not have to ask for every single thing to assist him. The staff when signing the paperwork gave a list of what was included with each pay range. Definitely do not have your family member in this facility if they have any Alzheimer's or dementia. They are not qualified to take care of patients with these diagnosis. Meals at night would be a hot dog or bologna and soggy bread. Pts with Heart disease do not need the unhealthy foods they provided.

Overall, I would not recommend Country Cottages in Montgomery. I'm currently looking to move my mother to a different place. The caregivers' attitudes & level of attention to residents' needs are subpar. The food is not good, usually not warm enough or even cold & they rarely have activities in my mother's building.

The room was nice. But the cottages did not provide what we expected and my dad only lasted a few months there before we had to move him. Some staff were very kind, remembered my mom's name and were gentle with my dad. Others were sullen and unfriendly. Some of the caregivers complained about my dad to supervisors in an appropriate and professional manner - he was indeed a difficult patient ! And others just vented at my 80-year old mother in a way that hurt and offended her. Quality of care - mixed overall. Many hours a day alone in his room with the TV on. None of the enrichment and group activities on the schedule were offered in the Memory care cottage - just the Common Room TV. Clean and easily accessible dining area. Traditional southern food with lots of starch and sweets. My dad's diabetes worsened greatly on the diet. Nothing offered to memory care units. My dad got physical therapy a few times per week and my mom visited daily for several hours. Otherwise nothing. Value for cost - this is very hard for me to judge. With so few facilities in Montgomery, and the "nicest" place completely out of our price range, the Cottages became our only option when my mom was desperate for a placement. The other facilities we visited had more activities going on besides the TV, but they could not meet my dad's care needs. It was a lower cost than avg, and I imagine lower care than average.

It was fine. My Dad enjoyed his brief stay. The food was ok, not super great but not horrible either. Our only true complaint would be how medication is handled. Anyone going there would truly need to understand what medications are necessary and be an advocate for themselves.

The food is a big disappointment. It's rarely what's posted on the weekly menu board & it's always served cold, never warm enough. Mother didn't get a shower, her clothes washed or her room cleaned at all in her first week. Her morning meds were skipped one day & I discovered that she had not been given her Eliquis at all for at least a week. Mother is legally blind & I've told them about that, but there's been no effort to let her know when activities are happening & no effort to explain how other things are done. I don't think all of the staff members have even been told about her vision limitations. Watching TV is her only entertainment & she has a huge 75" TV, but the Direct TV service is sketchy & the channel she watches almost exclusively often freezes up & there's only one person who can re-boot the system to get it back. When that happens at night or on the weekend, she's stuck with no TV until that person gets back.

There was a high turn-over in both admin and staff. Staff doesn't have specialized training with memory care patients but my mom was in that building. For general care, it's should be fine.

For independent patients it is fine but for those that truly need assistance it is a little more difficult due to the lack of staff but I will say it is getting better lately and my parents are getting better about asking for help. I was told certain things would not be issues and they have been initially but we are working through those concerns. Overall a good facility and glad we have them there.