Heritage Senior Living, LLC.

All was great staff and visit with Mom.

Since my parents arrived they've been taken care of extremely well. The staff is amazing-super friendly, very attentive and you can tell they sincerely care!! The daily activities are wonderful too. Highly recommend!

Fit very well

No complaints

Moving my mom to Cardinal Village was the best decision!! We couldn’t be happier. We moved her here from another community that promised us the world and definitely did not deliver. Cardinal Village has been amazing. My mom’s nurses are the best. They are so sweet, caring & compassionate to her. They treat her like she is their own mom! I really can’t say enough good things about the staff. Everyone is so helpful & truly caring. If you want your mom or dad to get the best care in the area this is the place for you!!

Traditions of Hanover although was only my grandmothers home for a short couple of months, during her time there she felt so at home. Everyone made you feel welcomed. As a family member that is all you really want for them to feel welcomed and safe. We were very grateful for the time she was able to spend in such a great facility.

Since mom has been here I have raved about The Birches - we absolutely love them. When you walk in it always smells clean and they do a great job of keeping the facility clean as well. I love the chef, she cooks like she is feeding her family and the food is great. She cooks all the food fresh and it is seasonal as well. The value for the money is amazing and the best that I saw around the area. My mom is an epic fall risk - the staff have learned with her and have worked with me as well and they are great about making sure she does not fall and is safe. One disappointment is that her nice sweaters have gone missing, that seems to be an issue at other facilities as well. But other than that it has been a wonderful experience and we would definitely recommend them to others looking.

We had a great tour experience with The Birches at Harleysville. The tour guide was super helpful, friendly and informative. We were leaning towards this facility, but because of where my mom was it was easier to move her to a place that was closer by.

My loved one did not get involved with any activities. There seemed to be plenty, also with variety. It was a good value, but we were unable to continue with the payments. It was a fabulous experience and I have nothing but good things to say about Traditions. [name removed] is AMAZING! She has a way of making you feel special and that she truly cares about your concerns. [name removed] ?? was also understanding and compassionate. Nothing was too much for any employee. I would highly recommend Traditions to anyone. I was very happy with the decision to have my loved one go there.

the place is responsive if you need to ask about something but don't reach out to communicate on a regular basis. Cleanliness is acceptable but sometimes just slight under excellent. Wish their activities were a bit more robust but bottom line is my mom is very happy whenever we see her and staff seem genuinely caring.

Our mom is both comfortable and content at Chestnut Knoll, and our family feels secure knowing she is safe and well cared for. The staff is warm and friendly, Mom enjoys the games and activities they offer, and even tells us how much she likes the food they serve! She has made friends with other residents and feels right at home there. She often tells us that this was the best decision we could have made for her care and our family agrees.

The people are kind, courteous, and helpful. The food is very good and the coffee is hot! And the milk is cold! Excellent!!

This is our father's 2nd assisted living facility. The differences are discernably positive. Your standard of operational procedures truly benefit the residents' needs instead of streamlining practices. The staff is engaging and interacting with my father often. We as a family notice the care and attention and greatly appreciate the staff's efforts.

Anyone that has to make the decision to place a loved one in a new environment, struggles with decisions every day in the beginning. Traditions of Cross Key staff [name removed], [name removed], [name removed] and [name removed] have been excellent in listening to my fears and concerns. Each day became less and less of a struggle. I applaud the aides and nurses for the care they give, it is not an easy job and I thank them for their patience. Residents can be difficult (especially mine).

My uncle [name removed] told me that [name removed] reminded him that today was the lunch trip and visit to the Amish Market. He was so excited that someone reminded him about the outing and was so excited to tell me all about it. It was nice to hear the happiness in his voice.

I just wanted to say thank you to all of the staff at Traditions for such a wonderful kick off to Valentine's Day 2022. The food was delicious and the staff was so welcoming. The beautiful glass containers with floating candles, The valentine balloon, and let's not forget the Pinot Grigio. What a WOW event. I will be RSVPing YES for next year. Thanks for all you do

My Mother-In-Law has dementia and was in need of a safe, caring, secure assisted living environment. We are so happy we found Heritage Hill. The staff is friendly, courteous, professional and all around great! My MIL has a routine; loves the activities; and has even gained a little weight from the fantastic meals. If we ever have a question or concern, the staff immediately addresses it and has answers and/or solutions. You absolutely cannot go wrong entrusting this facility to the loving care of your family member.

Heritage Hill consistently provides a comprehensive approach to assisted living. The professional and courteous staff provide first class service and care. This facility strives to meet the needs of its residents by providing a true community living experience. The resident rooms/quarters are nicely appointed and along with common areas are kept neat and clean. Meals and dietary needs are tailored to meet resident requirements and are of the highest quality and properly prepared. Activities/programs are well planned and executed to provide opportunities for its residents to participate and interact if they choose to and contribute to their emotional and behavioral wellbeing. Religious services are available and varied as well on a regular basis for those who wish to attend. The Nursing staff is professional and attentive to the needs of its residents providing quality care and regularly communicate with the resident's family doctor/specialist as needed.

Very nice facility, good food, friendly people. Apartment was roomy and had a private outdoor deck as well. Apartment was freshly painted with new carpet and new appliances. when Mom moved in. Staff was attentive and caring.

An amazing place to live. The facility is very clean and maintained. The staff is wonderful and caring. From the first tour, my mother-in-law said she would like to live there. She already knew she would like it there. So many activities for her to do during the day to keep her busy. The staff treat her like she is part of their family. We are very happy with the care she receives. I would highly recommend Heritage Hill.