Heritage Resource Group

Great facility for your loved ones. Management cares as do the care staff. I've been to many facility and nothing compares.

Wonderful place for your loved one- clean, friendly and staff is caring and kind.

Took my friend to tour here, great vibe from the get go. Impressive tour and guide. Nice looking rooms, large and practical. Love the garden and sitting areas spread throughout. Lovely pool and library, lovely people and happy looking residents. My friend has a lot to think about and she’s having trouble thinking and deciding and I am just trying to give her time and space to choose for herself for the best long term outcome

The staff is just outstanding over period. I have nothing bad to say or complain during my few months starting on [date removed]. My daughter feels the same way. She is in the health business in the UK and knows this type of business inside out. In addition, I am a retired senior special agent with 36 years of experience as a criminal investigator with the U.S. Treasure Department and 32 years total service between the U.S. Navy and U.S. Air Force Reserve as a Special Agent with the Office Special Investigations. I know when things are not, that's the bottom line. I have no issues here at all!

This is such a beautiful community, with such an amazing staff. I am very satisfied with Bay Towers at Bixby Knolls. Great food Great staff Such an amazing place I highly recommend Bay Towers at Bixby knolls.

I am The beautician at Riverside. I’ve been working here for 11 years. This place is amazing for seniors. If you’re looking for a place for your loved, one with dementia or Alzheimer’s disease this is the right place to go. The staff are amazing. They are loving and caring. I would recommend this community.

I just moved in . I love the grounds here. The staff is very nice and helpful when ever I have a problem with anything . Love my apartment, i will start to use the transportation and go on the outings. I am pleased with the community.

Great experience in working with the entire team. Caring team. Very knowledgeable regarding the system. Very helpful in the emotional transition of my husband. Victoria Court is a family feeling facility. Highly recommend.

What stood out most is The staff are amazing. Everyone is genuinely concerned and committed.

The receptionist [name removed] is always very friendly and [name removed] the manager and the secretary are always very helpful when I have any questions. The food is good and the facility is clean. It is definitely a home away from your own home The rooms are spacious and comfortable. I would recommend this facility to anyone looking for an assisted living facility.

I am a new resident I have meet a lot of nice people I have enjoyed playing the games and if I don’t know how to play they have showed me and been very kind. It’s beautiful environment everyone is fun and is very helpful.

I am a new resident and have moved in with my husband so far I have had a very positive experience. The staff has been very helpful I also enjoy the food the dinning room offers . The move here has been a smooth transition.

I would rate them a 5 on everything except 4 on Cleanliness of the facility. Wonderful staff, treated my mother in law wonderfully. Yes, we would recommend the community to other families based on the experience so far.

My favorite part about living here is the friendships I've made with my neighbors . The reason I wanted to live here was the opportunity to live near other people that have similar interest to me. The staff members are always kind, and they make me feel positive about myself.

They keep you notified of their health issues. Within the facility regarding visitation.

I would definitely give 5 stars across the board. Excellent facility, grateful for the care they provided. [name removed], the director is wonderful. Every person working there treated every resident as a family member. Rooms are very nice. She had a twin bed, dresser and small sink/wash area. Every month they invite families to join the residents for fun gatherings. They have a great salon on site too.

I went to another retirement home in my area and felt like I was interrupting their day by being shown around the grounds and rooms. She didn’t even sit down with me, just asked if I had any questions while standing at the reception desk. Being that I’m new to this, I didn’t know what to ask. When I said no, she handed me the papers and went on her way to her office. At Sun City Gardens, [name removed] took me through the grounds, asked if I had any questions and offered information that I didn’t even think to ask of. When staff and residence called him by name he greeted them warmly. I could tell that there was a very different vibe at Sun City Gardens and I wanted my aunt there. Since moving in she has bloomed I want to thank all of you at Sun City Gardens for making her life better.

It smells clean, not bottle of bleach and the residents looks like didn't have the 1000yd stare on faces. Response to the call buttons may be a bit slow.

It is a friendly, caring place. It is a home for those that need the extra care. The caregivers and staff are kind, caring and concerned about the residents. Even though through the horrible disease, they show compassion. They are skilled and redirecting behaviors, getting residents the individual help that the residents need. They involve family with activities. The food always smells amazing and my mom qhen hungry gobbles it up. I appreciate how clean and cheerful the cottages are. The management team and most other staff keep me informed. My mom has been there a year, and her decline has been quick, but the care that the team of people who work there, try to make her life the best it can be. Again...this disease sucks, but I feel she is being well cared for, which they specialize in, and I do not. They are kind, patient and loving to the residents.

A warm and welcoming staff. It is helpful that they offer services for close to total care for the resident who is beyond independent living but does not qualify for memory care.