Heritage Resource Group

Pts well taken care of. Staff cares. Place clean and i inviting. Activities for elderly. Outdoors nice. ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

Pacifica Forest Trace is amazing! I love it. I feel that it's a very safe environment for my mom. My mother struggles with some memory issues, but the staff and everybody there is so caring, kind and considerate. They go above and beyond to make sure she's in a safe space and is where she needs to be, doing what she needs to be doing at any given time. They are just so patient and kind. I feel like they really care and that this is truly her home. She is treated like one of the family, and that happened immediately upon moving in. They have been so welcoming to her.

My mom loves the food. She does not partake in the activities. She likes the staff but wants her privacy and independence so she gets cranky when they are always trying to help her. The staff cares about the people who live there. Reasonable requests are taken care of. Their renovations made a nice environment to hang out in. People like to go to the lobby They like sitting outside. They like the restaurant. The Nurse and her assistant have been very helpful. The front desk is always trying to help. [Name removed], [Name removed], [Name removed] are always helpful. [Name removed] the Maintenance guy is helpful too. We try to be reasonable with our requests. All the Doctors we have met have been helpful too. Eye Toes General Practitioner. The Pill ladies are very helpful. Sometimes there is a communication problem with my mom understanding or hearing the cleaning lady or bathing aides or the laundry aide. The PT is wonderful. And so is the OT.

I toured this facility and it was great. The facility was super clean. The staff was very welcoming. They were all very knowledgeable, friendly, and helpful. It's a larger facility with an almost hotel like feel. Good quality place at a reasonable price. It was just too large for my loved one, not a good fit for her personal needs. But again, great place!

The staff is always knowledgeable about each individual resident. They are always present. I would highly recommend Pacifica Senior Living Bonita to others.

Our family had an in person tour and we thought the lady giving the tour was very nice and sweet and made us feel very comfortable. Compared to another facility we toured, this one is much more upscale and fancier. It has a nice gym and a nice pool

I was looking to see if this is a good fit for my mother with Dementia see how the house is set up in the center is sitting tv tables gathering for the residents and care givers I liked they could see all the rooms while in the center with residents I feel it would be a good place for my mother

My parents are so happy there for many reasons: great food, kind staff, beautiful setting, excellent housekeeping and laundry service, very nice amenities including a pool, fun activities, and a responsive health care team overseeing their health and safety.

Awesome place, staff are great food was good. Would recommend to anyone in need of assisted living. Felt comfortable enjoyed the atmosphere very clean very entertaining Staff are very informative

They have done well with the physical therapy and the care. We picked this community, because it was less expensive, and closer to home. It's a great place. I would recommend to other families.

I would give Pacifica a five in every category. When you first come into the parking lot, it looks like just a gray building . But then walking up to the entrance you start to feel the warmth. We looked at many places, but Pacifica is the whole package. Staff five, cleanliness five, [name removed] a 12, atmosphere five. It's the cost that I am worried about.

They provide furniture in the rooms so you don't have to buy anything. That was a big help and saved a lot of money. A lot of other places you had to provide all of your own stuff. I would recommend Pacifica Senior Living Riverside to others.

The community is very nice with friendly people.

I am safe here The caregivers are very accommodating and help when needed There are many activities to attend

Friendly and helpful good balanced meds good activities well cared for

Love the care that I am getting at this community

They take really good care of me and the staff is really nice.

They take very good care of my brother

Our family is so grateful for Alta Vista for caring for our mom. My mom is doing much better and we feel she is in very capable and loving hands. The staff are warm and always welcoming.

This is a beautiful facility, wonderful caring staff. A great environment with friendly staff. A happy place.