Heritage Resource Group

I have been a resident here at Cottages at Belleair for almost 3 years. Staff treat me like family, loving and caring to me and all other residents too.

My sister started in the assisted living facility. When she got the diagnosis of Alzheimer's, we moved her to the Memory Care Unit. She is doing fine, the staff keeps me updated about her condition. Every staff member I have interacted with has been very supportive, positive and helpful. I have a great relationship with the Executive Director who always responds to my questions in a timely manner. Our family is very happy with Pacifica Rancho Penasquitos.

If families are looking for a place that is wheelchair accessible the bathroom and the kitchen are a bit difficult to navigate (I am in a wheelchair for a while now as my knee recovers). Location and price of this facility are great.

All the staff are very friendly! [name removed] made our transition so easy . She was definitely the one that convinced us this was where we needed to place our family member! Due to her caring about the residents!The facility is immaculate! The food in the dining room is delicious and they give several meal options! The staff has great communication! Lots of activities and a printed monthly newsletter!we love that our family member get his room cleaned and laundry done weekly! The executive director always has an open door ! So highly recommend!

[name removed] was awesome explaining how everything work, very friendly and helpful.

Based on the experience I have had so far, I would recommend Forest Trace Senior Living to other families

I would say 5 for all. My feedback is for the memory care unit. I visit about every other day and staff is friendly, there are enough activities, things are clean, and my Mom seems to like the food. Nursing staff has been responsive when I have questions or concerns. And costs are significantly less than prior facility. Overall very satisfied.

They are really good about communicating with any updates about the facility the staff or their residences. They have in-house doctors and will let you know if there's any change in health or medications. They do a really good job of providing things for them to do, such as trips, entertainment, crafts etc.. Everyone is. really friendly and caring.

The residents are all very friendly and approachable. The staff is very nice. I love that it is pet friendly. Yes, I would recommend this community to other families based on the experience we have had.

Facility & staff are very friendly & kind. Cleanliness of my husband's room needs to be improved greatly. Patients really care a lot about one another.

They let my mom bring her cat. Plus they check on her every 2 hours. She is bedbound. They are very patient and understanding

It's a good place and the staff has been great, helping me with my dad.

I have been here about 2 months . I thought I was only going to be here temporarily but I have got a bigger apartment now that I like living here . I love the Thursday and Friday trivia games . I am going to try to make it happy hour soon.

I give it a 10 if that was available. I would give the friendliness a 10. The meals and dining services is a tough one because so many of the chefs didn't stay very long. I understand the latest chef who was doing a really good job Also just left. The value for cost is also another tough one. Most of the people there had more money than I did and I was paying [fee removed] a month for a studio apartment, which is why I just moved to Athens, Alabama. I would still give it a five.

It was location that dictated it. My father was her care giver and when he had a stroke we needed a place closest to my sister. The staff is definitely keeping my mother engaged and safe. That's so important to us! Facebook page is amazing too! I live in NJ and I love to see my mom so engaged!

The facility was nicely decorated when we first brought our mother there. However, there was a new décor implemented, which was more sterile, modern and cold in my opinion. That was the only negative thing about the facility that I had. The staff was outstanding in their commitment and compassion for the residents.

I have lived here 6 months . I am in a 1 bedroom and the rooms are very large and spacious . The Caregivers are very helpful and staff also is nice . I enjoy the activities very much and join the games .

I really like [name removed] the manager of the med techs He returns calls and make sure that my mother has everything that she needs for her medication's. [name removed], who gives mother her medication's in the morning is just such a wonderful person as well The food is OK for her, but she usually eats a sandwich instead of trying some of the specials The people that are there now are very nice

I have lived here for 3 years , I really enjoy the activities here and try to join as many as I want . I had made some friends here some still live here and some have passed away . I attend some of the happy hours . I like to have my own space here and have my little dog . The community is pet friendly.

They were so nice. The hospital sent my dad to a scary nursing home and I needed a better fit. They went over and assessed him within an hour. They are very responsive if you need anything.