Health Dimensions Group

I placed my mother in Azura based on several things. I dropped by without an appointment so i could see how the staff interacted with the patients. I had been to other places with appointments and felt like I was watching a staged event. When we arrived, the patients were making their own pizzas and bouncing balloons around. Everyone was happy, clean and appeared very content. The rooms were adequate, not fancy, but I learned that should not be how you choose a place to care for your mother. I transferred my mom to Azura and immediately she loved it! She had lost interest in eating and now had her appetite back as her happiness increased. She was treated with love, respect and kindness. They would wake her up in the morning by saying "Good morning Beautiful!" She adored all her caretakers and began to relate to them. I was out of town and she was admitted to the hospital after a fall and she was very frightened. I could not be with her, so her main caretaker came in from home and stayed with her that night so she wouldn't be afraid. I have never seen a more loving place for advanced dementia patients as Azura. The staff was so devoted. They let mom set her own schedule and if she wanted to eat Lucky Charms in the middle of the night, she could. My mother was blessed to live out her last days at Azura.

My mother, [name removed], received excellent care, that is as much as she would allow to be cared for. The staff was always welcoming and was able to give a quick update on how she was. Because the facility is open for residents to move around, I quickly found her because the staff was watching out for her. Mom received excellent care for her physical needs. While [name removed] refused to participate in the many activities, there were many for her to choose from.

Excellent care, very respectful of him. The rest of the family was also made to feel very welcome when we visited.

I only visited my brother two times. The facility was clean the staff has lots of smiles and very friendly. My brother was clean and didn't seem in any kind of stress or unhappiness. My 1st visit with my sister we noticed the smell was very strong from a plug in fragrance. Knowing these are toxic to a dying brain we mentioned it to faculty, the next visit it was gone. Thank you!

The staff is better than great

My mothers care was exceptions! The whole staff was very friendly and hard working. I would and have many times recommended Azura Memory Care to others in need of a wonderful facility for their loved ones.

The transition from living at home to a RCBF can be difficult for seniors; after all there's no place like home. My mom has been at Azura for the past 8 months and the family is very pleased and appreciative of her care. There are many dedicated caregivers who stay positive and upbeat while doing a difficult job. The place is always clean and welcoming, decorated for each season/holiday. The backyard is a beautiful outdoor space Mom likes to enjoy during summer - there are many flower beds and vegetables with smooth walk ways and places to sit and enjoy being outside. [Name removed], the activities coordinator does a wonderful job with daily activities and crafts and scheduling entertainment. He always makes sure Mom knows what is going on. Her apt is comfortable; she likes settling back into when we've been out somewhere.

Outstanding!! Continuous contract with family about changes and needs of family member. All staff work to create a loving and caring home environment. The staff is enthusiastic about caring for residents. The residents are respected and treated with dignity.

My husband was taken care of. All the caregivers were very caring. What a blessing to all the families. Thank you.

I was caregiver to my aunt that has memory issues. Her transition was beautiful. The staff took great care to involve her with everything and her personality blossomed because of the loving care she received. I would and do recommend Azura to everyone. It's truly the best care anyone can receive.

Very good care and responsiveness to my Mom's needs. Friendly and courteous staff. Good staff to resident ratio

I have been very satisfied with the high quality of care and individual attention to all residents and also to my loved one. From the support and presence, specific options to be involved with activities (or not), friendly and positive reinforcement given to the residents and the families, interest of involvement in what works. I am most grateful to all the staff, mgmt, activities, caregivers and kitchen staff.

My mother is so happy at Azura due to the attention and loving care she receives. She is always dressed neatly, clean, provvided with excellent meals, and is kept busy throughout the day with activities. Even people with dementia respond to love, and it is the reason she is thriving!

We could not have been more pleased with our Azura experience. Our Mother's final weeks were the happiest she had been in the three years. THANK YOU!

I am sad to having lost my spouse to Alzheimer's. Having said that, I know that at Azura my spouse is safe, respected and well cared for. Communication is a problem wherever we are. At Azura they place a note on the individual staff's time card when my loved one has needs that are idiosyncratic to her. This, I believe is one of the ways Azura goes "over and above" to assure me that my wife's needs are understood.

For a number of reasons I am grateful for the quality of care at Azura Oconomowoc. The staff is exceptional, the facility is beautifully maintained. I am welcomed, when I visit, and have peace of mind when I leave knowing my loved one is respectfully cared for. The decision to opt for residential care was difficult and painful, but our experience at Azura has shown it to be the best choice because of their dedication to compassionate care.

Azura is a beautiful company with outstanding staff. Truly compassionate and dedicated.

My mom loved it at Azura. She felt well loved and was well taken care of. When it's my turn, I'll be there (I hope) too!

The transition from living at home to a RCBF can be difficult for seniors, after all, there's no place like home. My mom has been at Azura for the past 8 months and the family is very pleased and appreciative of her care. There are many dedicated caregivers who stay positive and upbeat while doing a difficult job. The place is always clean and welcoming, decorated for each season/holiday. The background is a beautiful outdoor space mom likes to enjoy during summer - there are many flower beds and vegetable pots with smooth walk ways and places to sit and enjoy being outside.

Outstanding!! Continuous contact with family about changes and needs of family member. All staff work to create a loving and caring home environment. The staff is enthusiastic about caring for residents. The residents are respected and treated with dignity.