Health Dimensions Group

This is a great community, it was a smaller community and my loved one was looking for more privacy so this community would not have worked for what we were looking for.

We chose Stoney River because we liked that the memory care unit was not super large, there is a nice amount of people but not too overwhelming. We also liked how it was designed when we went in there and decorated. Every resident we came across during our tour the move in coordinator knew which showed they are invested in their residents. It seems like all the staff really care about the people there. They do polish my moms nails for her and shes loves that. I would recommend them to others looking.

The location is good. The staff is helpful to the residents and family. The food looks and smells good.

Poor exchange of communications at first. Better as we went along. We were in a situation where we had to make a decision quickly. Either things were not explained clearly to me, or I misunderstood. But I believe misinformation came from the sales presentation. But I think everything improved as time went on. One particular person from the administrative staff has been available and able to make things happen for me, which I greatly appreciate. The direct service staff, the people who actually care for my loved one hands-on, have been on the phone continuously with me. I like the fact that it's a small ratio of staff to residents. I also like that the administration has allowed it to be a family environment. For example, one of the caregivers was allowed to bring her dog when she came to work. And that dog was fantastic with all the residents - well-behaved, well-trained. You didn't have to worry about that dog. But for those residents at that age, trapped in the building due to Covid, that dog was a welcome addition. The staff there was very personable. They made sure that every member was accommodated. If their favorite was root beer, they always made sure root beer was there. Just those little things that went above and beyond what you usually see at an assisted living.

The staff is very friendly and nice and they do a good job taking care of our loved one. The food is good and my loved one has gained weight since being here. I would recommend this community to others based on my experience

The executive staff all introduced themselves. [name removed] was particularly good at giving me an extensive tour and spending a lot time to answer all my questions. The facility common areas, dining, crafts areas were all great. The apartments had nice large bathrooms.

It is a small close network. My loved one loves it, and feels they are at home. The communication with the staff is amazing. It is personalized, and call you on everything about your loved one. The community was strict with their rules during the pandemic. You now have to show your vaccine card and can't come in for 10 days afterwards, and you must set an appointment to see your loved. The community only had a low percentage cases of COVID the entire time of the pandemic.

Really liked this place. they are the only place we visited that are only for dementia residents. I loved the overall amount of activities to engage the residents. It was very impressive.

We have peace of mind knowing that our parents are in a safe, kind environment at Azura Memory Care of Beloit and I would recommend them to others families that are looking. .

The community is easily accessible. Communication between the staff and our family is very good. They keep us well informed and up to date. The community is very neat and clean. I would recommend this community to others.

All in all, we've been really happy with them. We were very stressed about finding care for our loved one, and they really eased our minds. The transition was difficult for everyone, and they've made the process easier. They've really worked with our loved one who has been declining rapidly to feel as comfortable as possible. I would definitely recommend Azura to other friends and family.

The community is safe and secure and has a patio for the to spend time outdoors. The community keeps us well informed and has good communication. They sometimes aren't able to answer the phone but are quick to return calls. I would recommend this community to others

We have not been able to see the inside of the community, but we have seen our loved one and she is always clean. It is pretty expensive but our loved one is very happy and we would recommend it to others.

I would recommend this community. The quality of care my loved one is receiving excellent The staff make it super easy to check in on my loved one.

The community was very dignified and the staff was very compassionate. I would definitely recommend this community to others

When it comes to the care services at this community we have absolutely no complaints. The room our loved one has is perfect for them.

Gurnee Place has a wonderful atmosphere!1 Every one here is kind and caring. I would recommend this community for anyone looking for their precious loved one a place to call home. This is a very well kept community, it is clean, beautify decorated, and inviting as soon as you walk in the door. I know my loved one is going to be well cared for here.

It is a nice place from what I have seen from the outside. I've been able to have virtual visits with my loved one. The staff have been wonderful.

We chose Country Manor Memory Care because I wanted a place that focused just on memory care and it was smaller so one on one care was better. Also, the environment of the facility was very pleasant. When you walk in it is very homey and comfortable. There is color, they have gardens out the window. The room sizes here were good for her needs. I live out of state and anything that happened they always communicated with me and I really appreciated that. I would recommend this facility.

The Kruse Village community was perfect, we have absolutely no complaints to say about them. They were really good with the COVID numbers, and they took really good care of our loved one while she was there.