Hawthorn Senior Living, LLC

This community looks to be kept very clean, but the food at Sanford Estates is very heavy on carbs, they had ice cream all the time for the residents but since COVID they don't have it at the moment. We wish there was more sugar free options since a lot of the residents are diabetics. For the most part the staff is pretty friendly, however was especially liked the person who gave us our tour. He was great, he really tried to make things happen quickly. The rooms at this community are nice as well.

I would say to make sure that they are independent. There are a couple of people that made it a horrible experience for my parents. One of the managers there wasn't good at all. The food was pretty good. We would visit my parents on Sunday and the noon mealtime was really good. The entire family enjoyed the lunch time meals and rolls. The dinner meals weren't as good as the noon time meal. My parents were told they had to leave on [date removed]. Most of the people at this community are great.

I would recommend this community to friends. My loved one seems to enjoy the community. The activities have stopped due to the virus. However, they had a huge calendar of events before COVID. It all depends on how active you want to be.

We chose this community because of the location, the price, as well as the overall facility. It had an updated, positive, less assisted living/ nursing home feel to it. My aunt is in a studio plus and it is great size. We have eaten with her and the food was very good, there have been no complaints. My favorite part about this community is the overall experience we have had. I would recommend The Highlands.

My mother loves living there and she loves the staff and she loves the people and I am so thankful for all of you who love her

It is a really friendly community but be careful with paperwork. The new manager is very helpful. Most of the staff are good but there's a couple with attitude towards my loved one. The food is very small portions and they serve sweets and fatty foods which is stuff that my loved one can't eat. Also, the majority of the time they get the orders wrong, at least during COVID. Prior to that, the meals were great and the staff were friendly. We chose this community because it had everything that my loved one wanted in a place and the price the reasonable.

I wasn't happy with the housekeeping my mother received. I thought the staff was very welcoming and very helpful if anything needed doing. I thought the food was good and my mother always enjoyed the food. They do have a lot of activities available for the residents to participate in. Definitely a good value for the price. I liked the fact that in the building, they were able to take my mother to therapy when she needed it and the doctors are able to make house calls, which is very helpful.

The staff at Scholl Canyon Estates seem to genuinely care for the residents that live there. The staff are very nice people. The facilities there are really beautiful. In my experience, the food is good. The staff have good customer service.

I think it is a nice place, a little expensive. They were are top choice. The food quality went down. It was well prepared but toward the end of her stay the quality of the food was not as good. Room sizes were excellent. They have well organized outdoor space.

e loved the place for my mother, unfortunately, she couldn't stay more than 4 days. The staff facility were not equipped to handle her condition. We had to move her to another facility that could handle her Dementia.

Smaller units and higher cost than some. It is very nice though.

I am well impressed with the facility, staff and residents. Staff-resident relations are cheerful and communal. Though a bit shorthanded,the team pulled together to deliver gracefully, demonstrating top leadership and organization. Just what counts for the long term in such a facility.

A beautiful facility. Apartments are well appointed and spacious. The amenities are comprehensive. Staff is friendly and competent . Transportation has its limits as does dining. Food is very good but times spent in the dining room can be long and meals are often not hot.

Very elegant facility, and the staff were very attentive.

Seemed like a nice place. Near me, and they seem to have things for abled seniors to do. Unfortunately my father has chosen to stay in Virginia because my brother went ballistic on my father and my sister-in-law when he found out I was talking to dad about moving to FL. His place in VA will be a "half way house". I'll get him to move closer to me eventually.

Strictly Independent Living, outside assistance can be brought in by residents; lovely apts with balconies; social interaction among residents was great; staff are super; very inviting communal spaces

Very good place for us.

The quality of the facility is outstanding. The staff is courteous, helpful and friendly. The only negative could lead to problems in the future. This facility is grossly understaffed and many things go either undone or handled in an as necessary basis. The director is handling far too much and it could lead to a poor quality of life for the people living there. There is a definitive problem with Waterbugs/Roaches. I suspect that there is a root problem regarding the source of the infestation.

Same operating company as Carmel Place but newer. Hallways are wider, but apartments smaller. Common areas seemed small except for the beautiful dining room.

Nice place. Lots of activities. Residents were happy, which was what I was looking for.