Greenbrier Senior Living

Just moved my 93 year old aunt into The Bluffs at The Renaissance. The orientation staff works hard to make family and resident feel comfortable and cared for. Facility is safe and efficient. Have eaten several times in the dining area and the food is delicious with a variety of foods. Have previously visited other facilities and when I walked into The Renaissance, I felt very comfortable and my aunt mentioned how polite staff has been. The property is maintained very well and the interior is always clean. The Renaissance is doing ALF the right way!

We were very afraid of what it would be like for Mom in this new environment but in her first day she started chair excerises and more! I am only too happy to say how much more at ease our family is at the individual quality and professional care we have all been given. Many special thanks to all who have helped us feel we made the best choice for Mom.

It is a good place for my mom and i like it. We moved her into the memory care and I have been happy. I have neighbors that have family in the community and they are happy. They have a chef who makes meals that are really good. The activities are more in the Memory Care and they do different stuff. I also take my mom out on my days off. It is clean and the Memory Care doesn't smell. I think they became short staffed, there was 2 people in the memory care and now there is one.

My mother has recently made the move into this community and so far I am very pleased with how things are going for her. The thing I am most impressed with would have to be the staff. They are always attentive to her needs and keeping in good communication with me about all of her needs. She has had no complaints about the tasty meals and enjoys participating in activities with the other residents from time to time. I could have not picked a better place for her and am very pleased with the experience.

They were a pretty good community to see and I thought is was a good tour. The person who showed us the place was professional and able to answer any questions we had. I saw the staff who were great and helpful. While nothing was wrong with the community, we thought it was not a good fit for a mom. The rooms were smaller and a spacious room was desired.

The staff at Brookdale are attentive and helping mom to adjust to living at this community. They are encouraging her to participate in some of the daily activities. The food is pretty good. The community is very clean and there is no odor. This is a smaller community and it has a homey feel to it. I would recommend this community.

I had been in this facility when I worked as a visiting nurse and knew it was clean and appeared well cared for. The individual rooms are large enough for a single bed, a dresser, a large chair, a bedside stand as well as 2 small tables one on each side of the chair. The heat and cooling is controlled in each room so the residents can have the temp where they want it. Each room has a full bath which features a walk in shower. There are also 2 closets in each room. The meals are served in a dining area that resembles a nice restaurant. The residents get a menu with choices for each meal. They can even order half entrees if their appetite is not very large. The basic rent covers the room, meals, laundry and weekly cleaning of every room. The beds are changed every week using the resident's linen and these are washed with the resident's clothing. Mom seems to be making the adjustment. The first night she was there another resident who is a ambassador came in and said she would accompany Mom to dinner and sit with her. Mom felt welcomed. Mom is starting to come out of her room more often. At 94 most of her friends are no longer living so she was pretty much a home body. But with the activities that are planned and the daily routine she seems to be interested in making friends. I would recommend this place to anyone, after all it is where my Mom lives.

My mother will be moving in next week. We researched many different independent/assisted living facilities in the area. Island Lake was by far the most upbeat, friendly and active community. Also, importantly, Island Lake has the services so that my mother can transition into higher levels of care should that be needed. One of the points that I really liked is the Freshman Program, where new residents are provided with a person to "show them the ropes" - and this phase continues for three months. This is excellent so that mom can get to know the services, meet all the staff at different times and meet other residents. The apartment is by far the largest and most comfortable apartment I had found in all my research. She has the one bedroom with a den, screened patio and full kitchen should she decide she wants to cook. We are looking forward to our move! Every community has their own "personality" -- this is very evident at Island Lake. It truly is upbeat and friendly with an attitude of caring.

Since my Mother in Law is only there on a short term basis I can only speak to the value during this short time. She was able to obtain a room on a half price sale that was affordable for her for 3 months. The facility is clean and updated and very nice. She is quite content here and at 93 enjoys the quiet. The staff are very nice and very helpful to her and to the family. She doesn't participate in any of the activities due to her health and shy personality but they do offer activities to those who are interested. However, the only downside would be the food. Since she is such an excellent cook herself she likes to enjoy good meals and unfortunately cannot say that the meals offered here are very good. Adequate at best. It is, I'm sure, very difficult to have meal planning that is amenable to so many ages and health issues. But for most dinners, I'm told, they are being served sandwiches and chicken. Not too much variety. Since she expects to be leaving in the near future and since she goes out with family for some meals she is able to tolerate the lack of variety. But all in all this is definitely a place that we would recommend if it is within budget for those who are looking for a nice, quiet, clean and welcoming facility.

We love the staff. They are very good to our loved one and us. The food is wonderful. The community is clean and well taken care of. The staff encourage him to participate in the daily activities. We are comfortable with him here and I would recommend this community.

My Uncle loves the "family" setting. Wonderful staff!

The person that conducted my tour of this community was friendly. I did like this clean community however they did not offer the 24 hour dining service.

From my first encounter with facility and staff, our experience was nothing short of pleasant. Everyone is cheerful and very willing to answer questions. Since moving my mom into Brookdale she is so much happier. The other residents are people she can relate to and enjoys their company. It is so wonderful not having to worry about my mother's happiness and well being.

I think everything is going great so far. We haven't had any complaints about food or anything. When I visit it's clean and the staff is friendly. I think it was even a little less in price than a lot of the others we looked at. I would give them at least a four.

Brookdale Pleasant Prairie is not perfect but it is good. One thing the staff are very good at here is sharing information throughout the entire staff. Everybody is aware that my wife has Alzheimer. If there are ever any issues they know how to take care of them. The one frustrating thing is the meals are always late. It's at least 15 to 20 minutes late. Overall I am really pleased with this facility and the staff is just great and so nice.

They lost their housekeeper at Brookdale Pleasent Prairie but there is a new one starting. The director there needs to follow though a little better. He is a nice friendly guy but he just seems to forget a lot! The food is really quite good and mom is super fussy so that's saying a lot. Overall I am pleased with the facility.

We toured this community when we were looking into care options for a loved one. I was very very impressed by what I saw here! It is a beautiful, clean, well kept community, and the staff were all very friendly. And the food was the absolute best out of the many communities we looked at! However, the only room that was available when we toured was just too far away from the dining and common areas, Mom would have spent too much time walking back and forth every day.

We have been extremely pleased with all aspects of Vernon Woods Retirement Community. My mom is very well taken care of. She thinks she's at a "resort" because everything is so nice. We are lucky to have the opportunity to have her live at Vernon Woods.

The facility has very friendly staff and the atmosphere is very pleasant. My mother is much happier in this assisted living facility. However, repairs could be done in a more timely manner.

Mom has been at Vernon Woods four months. At first I wondered if she would be able to handle it, but because of the patience and the helpfulness of the staff she has adjusted wonderfully. Her apartment is just the right size and has all the features that make assisted living desirable. The kitchenette provides a constant reminder that she's still independent although I don't think she uses it that much! But I appreciate it being there and consider it to be added value.