Grand Living

When my father was hospitalized someone sat with my mother overnight. There is 24 hour nursing care and they change the menu every 3 months. The Watermark is by far superior to[community name removed], and [fee removed] less a month. We would absolutely recommend this community to other families

We took a tour of Grand Living at Georgetown during our search for an Assisted Living facility for our loved one. Our tour was very nice. This facility was great! The cleanliness and friendliness were great.

We toured this community when we were looking into care options for our loved one. This was a very nice looking place, everything seemed very high end! The facility itself was very nice looking, and the staff all seemed very friendly

Excellent facility. Wonderful staff. Amazing experience. My step father moved in within 2 weeks and has received top care ever since! We are so lucky to have found such an amazing place. Thank you "Aplaceformom" for helping us locate this facility.

The care team has been amazing by constantly providing activities and enrichment for the residents. They cater to each persons needs and go above and beyond to make them feel special.

This is a more upscale and more independent living. The meals were lovely and the residents looked like they need a little bit of assistance. The price was very good for my parents.

The staff is very friendly and warm. There is a consistency in staffing with little noticeable changeover. They know my mom by name and are familiar with her needs, likes and quirks all of which give me and her comfort. We enjoy the people who work there and they genuinely seem to enjoy what they do and us as well.

My Dad’s experience moving in, making friends and adjusting to assisted living has been excellent. Behind the scenes, the process has not been as seamless. Getting medication management underway, and setting up his care plan has been a longer process. They were short staffed when we moved in. However, now at almost 6 weeks after move in, they seem to finally be fully staffed and more functional.

Facility is first class Assisted living care is generally good but can be uneven For the price I think they should have a higher CNA to patient ratio

As my mother is the one who is staying at The Grand - she loves everything about it with the exception of the food. She is hoping that it improves. It is a wonderful place - the staff is so welcoming and the attention to detail is fantastic. The offer an array of activities and overall it is just wonderful.

Probably what I like the most is how pretty and clean it is. From what I hear from my mother n law, she and some others think the portions aren't very big

Lovely apartments, great facility. Not open long (less than 2 years). Still struggling with personnel turnover and not good communication between departments. But friendly staff and caregivers working well with Mom.

The staff is responsive. They should have a walkin bathtub. Yes I would recommend this community to other families.

Very expensive! Meals are great. Staff is friendly, but they sit around on their phones a lot. Room sometimes is a mess. Clothes just thrown on the shelves. But I am a neat person. Sometimes I go out and my husband has on a dirty shirt. I know he is a messy eater, but a shirt is easy to change. Lots of great activities! They encourage the residents to participate. Pretty satisfied overall!

I would highly recommend them for memory care. The care team has been amazing. They are communicative and really care for their residents. We have had a great experience with Grand Living. The staff has been amazing with my Mom and are so responsive. They love to have the family involved and regularly provide me updates on my Mom and send pictures.

The restaurant choices, the medical staff on site and the salon. Yes, I would recommend The Watermark at Coral Gables to other families based on the experience we have had so far, my parents best friends moved in 8 months ago.

They are very friendly and staff is helpful. The cost is very high.

If you move there in independent living I think it would be great, lots to offer, very active community, assisted living didn't get hours of care we were expecting or paid for, which was disappointing but also I think very common. had to stay on them about the level of care. staff overall very helpful and caring

They let my dad fall on the floor and don't recognize it for hours.

Amanda was a very relaxed and friendly guide. She showed us 4 different styles of apartments. Even though I really liked this place, Mom did not like the apartment layout ...too much kitchen, not enough living room. Several people at lunch stopped by to visit our table and said how much they enjoyed living there. Mom said she would probably enjoy the community but something just wasn't appealing about the layout of the apartments.