Goodworks Unlimited, LLC

Abby, the director is fantastic, has a nursing background, and is very helpful. The staff really seems to care for all the residents. The services Southerland Place can provide for long term care is important to my family.

One thing that could be better is that the nurses could be a little more proactive instead of reactive in dealing with issues that come up, from a medical perspective. The staff is very kind and caring. It's a comfortable place, very home-like.

Very nice facility. Friendly staff.

We toured this community when we were looking into care options for our loved one. It seemed like a nice place, overall. It was a nice clean community, and the staff all seemed friendly!

Wonderful facility! I fully trust the staff of Southerland Place to take great care of my mom

Respite care available only if the one suite they have vacant is still unrented by vacation date. Daily cost is a prorate of their monthly fee of approx. $3,670. Facility is bright and welcoming, but not feasible when trying to plan for vacation as they do not want to rent out a suite until they are sure it won't be rented full-time.

very impressed with capabilities

The Cedar Hills staff was the real selling point for selection between this facility and others in the area. Their professional and sincere concerns, and caring towards their residents was very obvious from the time you enter the facility. This was verified through conversations with various residents who had nothing but praise for the staff and the facility arrangements. They even praised the food which was something we found very encouraging compared to residents of other facilities. The facility itself was constructed in the mid 1990s, but its location back in the woods and off of the main roads make for a very quiet and beautiful setting. I also want to give a very high mark to the representative we had via "A Place for Mom", who went out of her way to provide as much up front information as she could that was very beneficial during our search.

This looked like a nice community when we visited. The people we met were nice. This community was a little more of assisted living and we were looking for more independent living. This community was also out of our price range.

It was okay. I can't really say anything bad about it. The only reason I didn't like it was because the location wasn't convenient for us. Other than that it was nice.

Overall value is low. We were able to find another place that was nicer, bigger and [removed]k cheaper per month! Also, Oak Ridge is very poorly managed. The rooms are small, really better suited for one person. Outdoor space is limited. Nice rockers in front, but residents can't use the courtyard in the center because the management allows staff to use it as a smoking area. Covid protocols were a joke. They said they took it seriously, but in reality, they didn't.

The facility and the villas are very nice, but the atmosphere is kind of depressing. The lady who was at the front desk told me not to buy into the meal plan because of how bad the food was. The residents here also did not seem as happy and upbeat as other places I looked at.

My aunt is atheist and strongly opinionated about it. Unfortunately, this wouldn't be a good fit for her.

Providence Place Assisted Living was a nice community. The staff were friendly and very knowledgeable. They were able to address all of my concerns. This community was pricier compared to others that I was looking at. The community was not as new and could use some updating.

My loved one is in Southerland Place. He is a dementia patient, however there is no memory care unit. He seems to be doing quite well under the circumstances. The food is good and he has gained weight since moving there. He is a wanderer and the staff is addressing that issue. Since I live in Florida and he is in Tennessee, it is quite difficult for me to review the community. From what my family reports, he is adjusting fine there.

We toured this community when we were looking into care options for a loved one. This was a nice enough looking place, however we weren't impressed with how they run things here. The biggest example, which was a deal breaker, was that none of the rooms had locks on the doors, and we wanted our loved one to have some degree of privacy.

My aunt was there. They'd lose things but I think that happens everywhere. My aunt did not like it at all. She had come from assisted living where she could do what she wanted but she reached a point where she couldn't walk like she used to and was falling. She went the hospital and the assisted living she was in wouldn't let her come back so we had to move her.

Small but clean and friendly. No openings currently and no pets.

Not a bad location, but no pets.

Unfortunately, this facility is trending down in terms of cleanliness and quality of food. They have a hard time retaining staff and with turnover comes poor service. On a facility tour, they are all smiles but reality is far different. The residents seem to come last on their priority list. My mom lived there for a long time but we finally moved her when rent kept going up but service continued to go down. When mom first moved there, it always smelled so nice and the floors were vacuumed. That changed when a new administrator came in and turnover increased. Another recent review said that most of the residents appear to require skilled care from a nursing home and I agree. That makes it difficult for the staff to provide adequate care and also difficult for residents who are looking for peer conversation and daily activities vs memory care patients. I wish the Somerville/Oakland area had another option. We had to go to Collierville but we are making it work.