Gardant Management Solutions

They staff at Cambridge House of Swansea have been very patient with my mother's transition. I would recommend the facility to those looking for assisted living.

A place for mom and keepsake has made looking for a good place for my loved one much less stressful. Keepsake is really nice. It's small, hands on, and mostly communicative. I have zero experience with looking for a good and safe place for someone else to live, so I really can't compare my experience to anything else. I like the staff to patient ratio and I like that the staff know me and who my mom is. I like that they keep their residents engaged and clean.

The team at Keepsake Village have helped make mom’s transition to memory care go very smoothly. Everyone from the admissions person, activities director, nurses, aids and even the maintenance man have done a great job. Obviously we have had a few bumps along the way but are working through them. Please take time to go see them for a visit when looking for a place for your loved one.

The place is new. With being so new it brings some disadvantages, primarily the food quality. The good news is they are very open to listening and working on improving things.

The kitchen/wait staff is wonderful, very atentive, friendly and willing to serve. The lunch was very good, cooked perfectly. Although I was expecting a buffet, it was perfectly understandable why the switch was to be placed.

Great value. Nice and clean conditions and warm friendly staff. We’re glad we found it for our father . He is settling in well. The home is very responsive when we have questions. They genuinely care for the residents and encourage participation in events without pressure.

My mom and the head CNA [name removed] have made a great relationship. I have built a good relationship with the head of marketing, [name removed]. She is great at getting back to me through text. They use an app called Family App which keeps family members informed on what activities our loved ones participate in.

After hearing good reviews and taking a tour, we moved my mom into Heritage Woods in August 2023. I go to visit often and honestly can say each time I am there I am continually impressed with their facility. Residents and staff are friendly, caring and welcoming. There are 3 nutritious meals a day, housecleaning, laundry services and plenty of activities planned to promote community and getting to know each other. Most comforting is knowing there are CNAs there 24/7 so if my mom does need something they are there to help. They check on her often and I'm extremely grateful for them. Every time I go to Heritage Woods, I'm more convinced this is exactly the place my mom needs to be.

I live at the village. I like helping with activities some of my favorite activities are arts and crafts, bingo and going out for lunch. The staff make me feel needed and special. And they help me with different things throughout the day. My favorite moment at the village so far has been helping to decorate the Christmas tree and singing songs with the carolers. They have good fruit and vegetables and give us good healthy food.

The staff is very friendly, patient, caring, and helpful. Housekeeping cleans rooms once a week and in response to an incident or request. Maintenance responds quickly to requests. The move in process went smoothly. The staff assists new residents with transitioning to their new community. I would recommend Gull Creek.

My grandmother had a pretty good experience overall, after a few days of becoming acclimated to the facility. The staff was very communicative with me throughout her stay, I always felt welcomed coming to visit my grandmother at different times of the day, and they even were willing to do her laundry while she was there so I didn't have bring her clothes back and forth! I selected the facility because it was close to my home, the facility was very clean/inviting and the staff was very warm and welcoming.

I would recommend. The staff was very nice and helpful. My mom thought it was homier than other places we looked at.

Everyone's really nice and sweet especially the residents. Safe if also very nice and caring. More or less food is good. Treats the residents with residents and kindness. Very lovely place.

Overall it is probably the best in Wood county. The reason I picked this facility is because it is close to my home.

I would recommend this assisted living community, but ask about the staffing levels since there were some issues .I picked this community because of the very friendly people, cleanliness, and it was close to home.

Cedar Grove is one of the cleanest communities that we have been in and the food is good. We would recommend this community to other families.

Very good experiences made

We all have ideas on how best to help our loved ones keep a semblance of quality and meaning to their lives as they progress toward the inevitable. I have a sample size of only one upon which to draw, so my comments are rather specific to what I've observed on a daily basis in the care provided for my wife. Overall, White Oaks does most things well. Having been a single primary caregiver for a person afflicted with Dementia for many years, I know it requires a lot of individual attention. Sometimes that effort can be meaningful to the patient, and sometimes not. You can't have 100 staff people per shift, but you do well with what you have. If I had to cite a negative, it would be the large amounts of "down time" I observe in most resident's daily routine. Keeping a Dementia patient engaged in anything is the real challenge. Thanks for asking for my thoughts.

The staff is very nice and attentive. They really have learned a lot about my dad. I feel like he is safe there and that's was our most important thing. Based on the experience so far, I would recommend this community to others and already have.

I toured Heritage Woods of Charleston during my search for an Assisted Living facility for my loved one. This facility was very nice! It's very clean and remodeling has been done recently. The rooms are nice, but no stoves and the refrigerator is very small. The staff was very friendly and helpful. However, they didn't include as much with the monthly price as the other facility that we were considering did. We decided to go with the other facility.