Gardant Management Solutions

My mom has lived there for seven years now. The staff is excellent and responsive; I'd start to list them by name, but I would end up missing someone - they all really are fun, caring, great people. There are many activities, rides to local appointments, help completing paperwork, etc. The care Mom receives while she is still living independently is a blessing to me.

My mother moved in Cambridge a year ago. This place is wonderful. She feels safe and secure and loves the activities. The staff is very wonderful and they are all very caring towards each resident. The place is always very clean and the maintenance staff is top notch. Her only complaint is the food is not as good as it was when she first moved in, but it is still acceptable, just not as good. My only complaint is I wish they had more activities on the weekend. During the week Cambridge has a very nice variety of activities.

When we toured this community it was a pleasant experience. The director was so friendly and she answered all of our questions. The community wasn't a locked environment and with father-in-law he needed that with his memory issues. It was more independant living he needed a little more care. It was nice and clean it just didn't fit our needs.

This community really exceeds my expectations. I knew as soon as I walked in the door that this would be my home. Everyone here is absolutely phenomenal. It’s like a family here and you get to make great friends with everyone. At first, when I learned that there is assigned seating in the dining room I thought it was weird. I understand why they do it though. It makes it easier for you to meet new people and make friends. The staff is wonderful, personable, and friendly. [Removed], who is the maintenance man, is so helpful. I was trying to hang plates on the wall and was having a tough time but he came in and hung them up perfectly in 20 minutes. He even offered to hang my bird feeder and flag outside on my patio. All of the staff has a good sense of humor too. They get to know you really well and can tell when you don’t feel good. Even the cleaning lady is phenomenal. Once a week she comes in, strips the bed, cleans the apartment, and does my laundry. The wait staff is good and the chefs are excellent. They serve 3 meals a day and offer 2 options for each meal. I can even make special requests like asking for no gravy on my meatballs. They’re really good about doing that for you. Between meal times they have coffee, fresh baked cookies, and fruit set out for snacks. What I really like is every week the staff holds a food council meeting. They ask if we have any complaints or changes that we would like to see and they actually listen and take notes. Last week we had a complaint with how the food wasn’t very hot when we were served and this week the food is coming out a lot hotter. The facility is very, very clean but it doesn’t smell like cleaning products either. I really like the features this community has to offer. They have a wonderful library with computers and they have an aviary with finches in it. They do allow you to bring your cats and dogs with you as well. The whole building has Wi-Fi and every room has extended cable. I have a 3 bedroom apartment with a full sized kitchen. My bathroom is nice sized and it has plenty of storage. For activities, they offer memory classes, bingo, Wii bowling, exercise classes, 10 AM coffee socials, and at 2 PM they have game time. The other thing I really love is they staff provide me an emergency pendant so if anything happens; I know they will be there to assist me quickly. I would absolutely recommend this community.

Very Good.

Ok service good.

“The fountains” at Crystal Lake Illinois (“Bowes”, in Home health care). I am happy with the services provided to me.

I wouldn’t change in home services in any way. My caregivers are all very good. But [Removed] goes above and beyond what needs to be care. My services are wonderful.

Grand Prairie is a wonderful place to live and moved here in august and found everyone. Very friendly and willing to help you. Our three meals a day are very tasty. You have everything here you need and more so seek out Grand Prairie for your future home. I love it here and feel safe.

Loved it! Beautiful

We are very pleased with mom's move into Heritage Woods of Centralia. The staff is very friendly and they have lots of staff members. It is a very clean, the atmosphere is warm and inviting. We have dined there with mom and the food is fine. They offer healthy meal options and other choices if you want something different than what is being served. They have refreshments, fruit, and snacks available all of the time. The guest meals are only 5$. They offer a variety of activities for the residents. They also provide transportation for off-site excursions. Mom is recuperating right now so she hasn't had a chance to participate in the activities yet. They are really good about arranging for a home health nurse to come in and change dressings, they take care of all of that. There are nice places for the residents to get out and enjoy the outdoors. There is a covered patio in the front, in the back a gazebo, shade trees, and nice places to take walks for exercise. I would highly recommend Heritage Woods of Centralia. Everybody in my community says the same thing that this place is great.

I was very pleased with the friendliness of staff and residents and was happy to know that there were many on staff that had been at the Fountains for 10+ years.

[Removed], the new director, has been a breath of fresh air. Her best two qualities are 1). Caring sincerely for the residents 2) listening to suggestions. She is a proactive leader!

Everyone from the staff to dining room is so friendly and helpful. It truly is a loving community where everybody knows your name.

It was perfect timing when we found this community for my in-laws and their transition has been great. Each of them has had to make a separate trip to the hospital and the staff would make sure that they checked in on the one still at the community and they sent the one in the hospital get well wishes. Their apt is very nice and my in-laws have settled in very nicely. There are a lot of amenities for the residents to take part. I would definitely recommend this community.

Great dining experience. Staff is especially helpful.

We liked the tour that we received from the nice staff. The community is clean and has a nice menu. The list of a good healthy menu is appealing. They offer nice activities. We think that the other residents seem to be happy in this environment. We would recommend the care of this community for families to tour for the care of a loved one.

This place is 4 star, vary caring 5, thoughtful of 1st needs. Love it.

I am a pharmacist in the local community and have visited this facility numerous times to offer flu shot clinics for the residents and participate in health fairs. The residents seem happy and the stay knows each patient on a personal level.

My mother-in-law is having a hard time acclimating to a lifestyle of downsizing from her large home to a smaller apartment. We have communicated our concern with the administrators that she is not adjusting to the environment here at Heritage Woods of Gurnee. They have tried to encourage her to come and eat her meals in the dining area and try to get her to participate with the other residents in the activities they provide. This has been really tough emotionally on my wife and sister-in-law. The community is clean and the staff is friendly enough, it just may not be a good fit. We're still trying to figure out how to proceed.