Gardant Management Solutions

They treated the residents with dignity and respect. Everyone was very kind. The nursing staff and CNAs would go above and beyond for the residents. And the other residents were friendly.

Staff was very kind and we always felt welcome there.

Came for lunch and then took a tour. Very nice. Saw the studio apartment and others, plus the furnished one you can rent for a short term stay. All were very spacious. Previously, my neighbor stayed for a short time and was very pleased.

The facility is an overall excellent experience, from the cleanliness to the staff. The residents are comfortable and have an opportunity to live in peaceful surroundings. The food and activities are really nice, this is a high class facility.

They are flexible and very accommodating. The room size is good. The physical therapy services are excellent. The staff is very friendly and responsive. The food is the weakness.

I needed respite care for my brother after his caregiver was injured in an accident. The Village had room available and he was welcomed into a clean private assisted living room. He was provided therapy to the extallowed by his medical insurance.When it came time for his stay to end, The Village was able to accommodate my request for additional time to give his caregiver additional healing time. If I have need for a future respite stay for any member of my family, I would contact The Village first.

Very impressed with the facility! Lovely public area and rooms, excellent staff, fun activities. It’s difficult looking for a place for a loved one and even harder to make a decision. Grand Victorian made it easy!

During our initial visit & subsequent visits since, I consistently see residents greeting the staff in a warm & friendly manner, and using their names. That meant a lot to me. We signed my mom up for an adorable studio apartment which, unfortunately my mom never occupied. Her mental health took a bad turn in a short period of time & we chose to admit her into the GV Memory Care unit. Very happy with the care & patience they show while taking care of all their “special needs” residents. My mom is being well taken care of & absolutely no regrets in choosing the Grand Victorian.

Supportive Living is a great program for those who need financial assistance to live in an Assisted Living Community but may not have funds to pay privately for the duration or at all. The services of the community can help a person maintain a great quality of life.

We are very happy with the facility, staff and it is in a great location!

The facility is lovely. Only one aide assisting with shower was (according to my mother ) not very helpful. " didn't quite know what to do". Not exactly sure what that meant. Administration very helpful and patient with my mother ( and I realize mom isn't easy.). Families should be very clear in their minds what their wishes are if they choose to use the medical staff there. Was quite surprised they recommended a nephrology consult on a 95 year old DNR patient.

The staff cares about the residents. Good sized apartments with options for singles or shared.

The village is a great place to live. The people are friendly. I enjoy the activity outings.

White oaks was really ready to accommodate my father's needs and gave him the socialization and autonomy he craves while still being a safe environment for all. Staff are friendly and willing to meet the needs of family as well. I can finally enjoy time with my father without feeling overwhelmed or guilty when I'm not there personally. I know he is in good hands and is making friends.

The best of the best in assisted living. The love they show their residents and families is phenomenal. Carriage Crossing prides themselves in the quality care they give and it shows! They are ever evolving in their memory care expertise.

I love all the people that I live with here at Carriage Crossing Arcola. This has been a great experience for me and I’ve made great friends! The food is awesome and very kind staff. Christmas was amazing here!

Great place to work. Everyone is kind and helpful. Great meals. And RA'S ARE VERY HELPFUL.! Nursing staff is wonderful!,,staff is always learning! Entertainment is great! Residents are treated with dignity and respect!

I love working with my residents. Carriage Crossing is a great company to work for. They always have great and exciting things for our residents to be involved in. We take pride in our care for our seniors.

Great place !!!! I love working here awesome co workers . Management is fantastic and very understanding Always addressing the needs of the residents and staff . Residents are great and are wonderful to take care of .

I love my residents at Carriage Crossing. We have so much fun here. I love to see their happy faces when I come into work. We have a lot of fun and engaging activities for all types of senior backgrounds.