Freismuth Family Holding

Our 1st cousin has been here for 5 years. Now under new ownership, it’s been painted, new flooring, rooms done over from toilets to mattress. Our cousin is now in a wheel chair and can move about the home, the reading room, meeting room, dining room, now more freely with the new floors. Good delicious food is served from the new kitchen…..with our cousin all food is better than what he a bachelor was making for himself.

The community is wonderful. The communication between the staff and families is wonderful. They have set up a way to communicate with our loved ones due to the pandemic. The staff has been more attentive to the issues of my loved one. If there is a concern they call me and we discuss it. They even set us up with the VA assistance due to the loved one having a spouse that was former military. I feel like there is a peace of mind at this community for my loved one. This is a smaller community, than the previous one my loved one as it.

We had to move my husband from a facility he'd been at for a year and a half. We consistently had issues with the property that had just finally came to a head. We had seen the adverts for A place for Mom many times, and finally took advantage of that wonderful service. Our representative spent good, quality time talking and later emailing facilities that fit our needs. Because of the distance, we hadn't even considered Mt. Vernon of South Park... it was a bit out of the way, but a virtual tour stole our hearts. It was absolutely georgeous inside and out. Yet, we still decided to trek to 3 other properties just to make sure and NONE of them were as good as Mt. Vernon.... in all areas. We planed to move my husband 3 weeks down the road, but the upper level staff at his current facility started playing games once they knew we were intending to leave. We called Mt. Vernon and in the space of 48 hours, we had my husband in!!! It was an absolute miracle! The staff from the dining folks to the nurses and maintenance director were friendly and BEYOND accommodating. My husband is finally getting the exercise and activities he never had before. He feels safe in his own room, and the safety has effected his thought processes for the better!

They're doing a great job at Mount Vernon of South Park! It's a nice looking, clean community, and all of the staff are very friendly. They really went above and beyond taking care of our loved one. They kept a close eye on her 24 hours a day, and put a lot of effort into making sure she was comfortable.

My loved one was only there a couple of months. I would recommend this community. They did the best in providing gluten free meals. The room was ok, I believe the furniture could be updated. They did have activities such as entertainment coming in for the residents.

This community was or second choice. The staff were nice and helpful. The community looked clean. We only chose the other community as it was closer to home.

Its very nice and very well kept. My dad is enjoying it here. They are a little bit short of staff but they're working on it. I would recommend the Mount Vernon of South Park to anyone looking for a great community.

Everything isn't perfect, but I am very happy here. They have been able to keep my parents together, even with their different needs. My dad is up and walking around and doing activities. They are taking good care of my mom, with all of her special needs. I can go home and sleep at night knowing they are safe and well cared for.

I have asked them to do certain things, like check on my loved one every two hours, because they are used to being more independent. This doesn't seem to be happening and they aren't as attentive as they could be, or as I would like them to be. The food is ok, but the portions are smaller than our loved one would like. I like the idea that they play old time music all day long. I also like the security, when you come in they have an alarm on the door so they know someone came in and you have to let someone know if you leave after 8:00. They also have a huge courtyard with a barbeque and a fountain, it's very serene.

i have toured other places and decided on this one. It is all one level, so no elevators to navigate. lots of activities. great staff knows everyone by name, they will do as much or as little as you need them to do. my grandmother really enjoys being there.

Very Nice. On list for a second look.

Facility is a little older, but seemed clean and well staffed. No private rooms at all in memory care. Personal care/assisted living does not really have appartments. They are basically a bedroom with a powder room - they do not even have private showers in the personal care rooms. My dad is fairly independent and this would not work for him. Dining room/meals were good - restaurant style and dining room is open all day from 7am to 6pm.

We have had a very mixed experience with Mount Vernon of South Park. The place itself is not bad, for the most part it is clean and well kept, and the staff are friendly. However, during the sales process they made promises about the sort of services they offer, and those have not been delivered on. And I have heard the same complaint from other families I have spoken with with relatives here. As an example, they said they would help get my loved one ready for bed, but it turns out this isn't something they do. They also have a very high degree of staff turnover (which included the sales person who made these promises to us.)