Five Star Senior Living

I have to say everyone here is very kind and considerate and thoughtful but mostly awesome. My favorite thing to say is even when I’m not feeling my best the staff isn’t condescending and is extremely respectful and loving. The activities are so much. Sometimes I wish the food was a little softer in the meat department and there was more of a variety

Love it here. The staff is great especially [name removed] and [name removed].. Community is great the staff always has a great smile and eve though there mat be short staff at times the staff working always has a smile and makes me feel important. Caring and kind.. I don't feel less than because i need help I know I can depend and not treat me any different despite my age or my disability.

From my first day here I’ve felt safe and well cared for. The aids are friendly and helpful. They come quickly when we call for help 24 hours day. Care is is pacific to each individual. Very polite staff, always smiling. Cleanliness is amazing always makes my room smell so fresh and so clean. Shower aide is amazing with showers very helpful.

The staff here are very polite , kind , caring. The cleanliness of the place is terrific. I love it here. I have been here over two years . The food is great. Everyone is always smiling here. The view here is beautiful as I wake up each morning and look out my bay window.. this community here in marble falls is a great team

Amazing team,Always polite and enthusiastic! Acceptance! Always dressed to the T, respectful, prompt, staff always smiling, nothing grosses out the team members lol, staff feel like part of my family staff always kind to my bird and my bird loves the staff, I cannot say enough good things about the staff

I have done quite a bit of research on places to let my father, who suffers from dementia, live out his years. The palms at Port St. Lucie west checks all the boxes. It’s a clean, well staffed, lively yet calm place. The food is very good, the facilities are kept up very well, the entertainment and activities are fitting for the facility and members seem to very much enjoy themselves. Most importantly, the staff is kind and patient. From the nurses to the front office, I find that every is quite professional and as helpful as they can be. This makes an otherwise unpleasant situation much better and easier to navigate. I’m very happy to have found the palms at pt st Lucie west and would recommend anyone looking to check them out. You won’t be disappointed.

They were pretty straight forward from the start. Staff are extremely friendly. Residents are always out and active every time we go - that was one of the main reasons we chose this facility over others.

HC seemed better able and more willing to support & accommodate individuals who don't fit neatly into AL or IL. The marketing team was responsive and patient during the move in process; the facility was able to meet my mother's needs; it is clean and well kept; staff at every level have been pleasant, helpful and professional. If my mother has an issue in her unit, they respond quickly. Amenities, activities and meals are fairly standard but HC does a nice job all around. They happened to have an apartment available that fit my mother's needs perfectly, so right place, right time.

I would recommend it to other people looking for a place. I think it's the right size, not too big not too small. The staff are very nice and friendly. Other residents are very nice and friendly. They have consistent activities That she enjoys. They do a nice job. The food was a little rough when they lost the cook, but that is improving and that really can't be helped it happens.

Everyone was super helpful and welcoming. Communications have been great. The staff has been great for my loved one. I would recommend the facility.

The moment I walked into five star at Clearwater for a tour I felt the warmth of this community. The facility itself is well kept, clean and with a warm and welcoming feeling. Staff are truly there to help the residents, evening helping in ways that may not be under their job titles. The residents seemed to enjoy the community activities and programs. My father is happy with his unit and the services offered. We look forward to building relationships with both the residents and staff.

People friendly & helpful. Many activities for residents. Excellent food service. Residents are very happy & friendly. Have laundry & apt cleaning available too. Offer transportation to stores & can reserve transport for appointments too. Have many beautiful common area rooms to enjoy. The apartment is small but well laid out. Able to decorate nicely. Also offer physical therapy. Has beauty/ barber shop available too!

It was the best overall that we visited. They have a veteran, very friendly & accomodating staff. Most of the residents seem very happy with their experience there. Activities are plentiful and it is very clean and well run.

I would recommend it! I feel like it was a good fit for my dad. I think it was expensive.. they all are.My dad could not walk when he arrived at Overlook Green and he's back to where he was prior to his 3 month hospital / rehab stay.

I had a wonderful experience at Riviera and will return there later in life. I chose Riviera because of its location, closer to the ocean than others. Also, I love the architecture and style of the community.

Every staff member from dining service to nursing and care greets the residents by name. Every one of them is friendly, kind, and patient. The food options have a nice variety with daily specials, but also several standard options if the specials don't appeal to them. The food is very good, not like institutional food.

I want to thank you for all your kindness and patience with [name removed]. You all truly have hearts of gold and the patience of a saint. Barrington Terrace was a perfect fit for my mom.

Great, attentive staff. Meals were good and transportation to lots of off campus activities.

I was very skeptical in the beginning. My mother has been there for years. The staff treats my Mother like family. The Exec. Dir. goes over the top to provide the requested quality of care without hesitation. The nursing dept. which incl'd [names removed] are incredible. The team calls me to see how I am when I don’t show up to visit my mother. I would trust my life with any of these nurses! Dir. of Activities & her assistant has implemented creative activities that keeps the residents entertained & cognitively intact. Some of the most valuable staff are the receptionists. They have provided all of my needs when requested & have gone way over the top when they don’t need to. They inform me how my mother is doing on a daily basis when I call. Also incredible & consistent, the Director of Maintenance, along side him is his assistant. They are so advanced & sophisticated with technology & has provided provided so many services & care for my mother in all arenas. Thank you!

We picked this community because cost was a big factor, but overall, my mom felt comfortable.