Assisted Living
Memory Care
Independent Living
Home Care
Sign in

Five Star Senior Living

Get personalized guidance

For pricing & availability

Five Star Senior Living communities nurture a sense of belonging through caregivers and staff who make you feel right at home. Many Five Star Senior Living locations are pet-friendly. You’ll find their communities across 27 states, offering independent living, assisted living, memory care, and respite care options. Five Star Senior Living has 4,769 reviews and an average review rating of 4.3 out of 5. Through their “Lifestyle360” program, Five Star Senior Living offers holistic care to address the intellectual, social, spiritual, physical, and emotional needs of residents. Every day, residents will find an engaging activity focused on one of these five areas.

9.2

Review Score

4,769 reviews
134 communities
26 senior living award communities
Starting from $X,XXX/mo
2 community videos

Five Star Senior Living community listings

Showing 134 communities
Sort by
Filter by
Awards
best-meals-and-dining
best-meals-and-dining
Review Score
Care Type
See communities with

Five Star Premier Residences of Dallas

5455 La Sierra Dr, Dallas, TX 75231

Starting at$X,XXX+ monthly
22
22 Photos available
10
Review Score
24 reviews

Professional, loving community from the residents to all the staff. Hands down the best place I visited for my Mom. So glad we found it!

Provides: Independent Living

Five Star Premier Residences of Dallas is a vibrant, rental independent living senior community located in Dallas, TX. Step out of your well-appointed apartment to a stunning 10-story atrium where you’ll find smiling tenured staff, spirited residents, nooks to socialize, and activities designed...

... Read more

The Palms of St. Lucie West

501 NW Cashmere Blvd, Port St. Lucie, FL 34986

Starting at$X,XXX+ monthly
20
20 Photos available
10
Review Score
27 reviews

I had a wonderful experience here at The Palms in St. Lucie West. My very first experience was with the executive Director [name removed] on a Sunday afternoon and he was so pleasant and helpful. Everybody...

Provides: Assisted Living, Memory Care, Independent Living

Everything you love and need.At the Palms of St. Lucie West, you’ll find beautifully appointed assisted living apartments with services tailored to what you need most. Adult day program, A short-term stay, or a year-round home? We’re here.You’ll find restaurant-style dining, a spacious activity...

... Read more

The Gardens of Port St Lucie

1699 SE Lyngate Dr, Port St Lucie, FL 34952

Starting at$X,XXX+ monthly
16
16 Photos available
4
4 Floor plans available
9.9
Review Score
60 reviews

The facility is really clean, the staff are upbeat and so friendly and the room is more than we could have asked for. Plenty of activities that take place in the “living room” and the art room. A beautiful...

Provides: Assisted Living

Located just minutes from St. Lucie Regional Medical Center, The Gardens of Port St. Lucie is nestled on the northwest corner of U.S. Highway 1 and Lyngate Drive. As a Five Star Senior Living community, we pride ourselves in our tradition of excellence in direct resident care, and our reputation...

... Read more

Coral Oaks

900 W Lake Rd, Palm Harbor, FL 34684

Starting at$X,XXX+ monthly
22
22 Photos available
9.9
Review Score
31 reviews

Walking areas are good, lots of old oak trees. Assigned parking is good, covered parking available. A Luke warm recommendation, no. Walls are not well insulated, noise between units is annoying.

Provides: Assisted Living, Independent Living

Coral Oaks is located in the heart of Palm Harbor within a short drive to the Gulf Coast Beaches. We are within walking distance of shopping centers and restaurants. Favorite amenities are washer and dryers with full kitchens in Independent Living. Assisted Living has kitchenettes and six floor...

... Read more

Barrington Terrace

1425 S Congress Ave, Boynton Beach, FL 33426

Starting at$X,XXX+ monthly
12
12 Photos available
6
6 Floor plans available
9.9
Review Score
55 reviews

I can’t be with my dad 24/7. Who can? But at a place like Barrington Terrace, there’s people everywhere! It’s intimate. I could speak about my father to any team member, and everybody knows exactly what, why...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care

Fortune Magazine just added Five Star Senior Living to its' National TOP 10 Best Place to Work ranking! US News & World Report, Year 2024 & years past, named Barrington Terrace, Boynton Bch, as Best of Senior Living by achieving a perfect 5 out of 5 rating!!AHCA awarded Barrington...

... Read more

The Palms of Fort Myers

2674 Winkler Ave, Fort Myers, FL 33901

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
9.9
Review Score
41 reviews

The call light and a/c didn't work for the first few weeks. That was disappointing. I feel like sold services we didn't need, even after I said no. Now we are stuck paying higher rates

Provides: Assisted Living, Memory Care, Independent Living

The Palms of Fort Myers is a retirement community offering Independent, Assisted Living and Memory Care. Our residents enjoy a heated swimming pool, walking paths, a game room, a pub, library, gym, beautiful chapel and a Rehabilitation and Wellness Outpatient Clinic, among many other services and...

... Read more

Morningside of Concord

500 Penny Ln NE, Concord, NC 28025

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
31 reviews

Finding A Place For Mom is a difficult decision and choice no matter what. The staff at Morningside were very gracious with their time in showing us the facility and answering our questions. They helped to...

Provides: Assisted Living, Memory Care

Morningside of Concord is located just off Interstate 85; within a quaint community of families and neighbors.  Just minutes to the hospital and medical offices in one direction and the history of a downtown area flourishing with charm and history in another, Morningside is proud to offer...

... Read more

Fieldstone Place

51 Patel Way, Clarksville, TN 37043

Starting at$X,XXX+ monthly
18
18 Photos available
9.8
Review Score
29 reviews

Staff has been very responsive and prompt. Mom had been very impressed with the quality of the food. mom is now calling bingo and running one of the card games in the evening. Mom says she feels like she...

Provides: Assisted Living, Independent Living

Park Place of Fountain City

5405 Colonial Cir, Knoxville, TN 37918

Starting at$X,XXX+ monthly
11
11 Photos available
9.8
Review Score
22 reviews

The thing that I find most endearing is the family atmosphere. We feel like a big family and love each other accordingly. We enjoy our flower gardens and the fellowship we have when tending them. We enjoy...

Provides: Independent Living

Park Square Manor

6990 E County Road 100 N, Avon, IN 46123

Starting at$X,XXX+ monthly
20
20 Photos available
3
3 Floor plans available
9.7
Review Score
24 reviews

I see so many things at Park Square Manor. I see love and happy residents. I see great, smiling, happy employees and I see employees and caregivers that could use some training in the hospitality department....

Provides: Independent Living

Located in Avon, Park Square Manor is an elegantly furnished senior living community with 76 independent living suites, as well as respite care, and short-term stay apartments for older adults with specialized needs. Our skilled, friendly, and compassionate team members are available 24 hours a...

... Read more

Our free advisors can help

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers; however, your consent is not a condition to using our service, but we cannot refer you without your contact information. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

Tuscany Villa of Naples

8901 Tamiami Trail E, Naples, FL 34113

Starting at$X,XXX+ monthly
12
12 Photos available
8
8 Floor plans available
9.7
Review Score
47 reviews

My parents moved into Tuscany Villas last September. The staff are very hands on and involved in daily activities. The activities director is wonderful with the residents and so enthusiastic. All the...

Provides: Assisted Living

Tuscany Villa of Naples is a beautiful retirement community, offering assisted living apartments. Step inside our doors, and discover charming retirement living, with a historic grace reminiscent of Old Naples. Personal touches create a community rich in hospitality and friendship — a...

... Read more

Savannah Square

1 Savannah Square Dr, Savannah, GA 31406

Starting at$X,XXX+ monthly
12
12 Photos available
10
10 Floor plans available
9.7
Review Score
28 reviews

Savannah Square is a warm and caring community. There is something for everyone. We are glad we choose to move to Savannah Square. We also like the fact that we can age in place here and move to assisted if...

Provides: Assisted Living, Independent Living

The Haven and The Laurels in Stone Oak

575 Knights Cross Dr, San Antonio, TX 78258

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.6
Review Score
73 reviews

We have been very satisfied with the experience at The Haven and The Laurels in Stone Oak! The staff has been very caring and supportive. Highly recommend this facility to others.

Provides: Assisted Living, Memory Care

Nestled in the heart of one of San Antonio's most desirable and beautiful areas, The Laurels in Stone offer relaxed resort-style assisted living. The atmosphere is welcoming and gracious, including beautifully appointed rooms and amenities you'd come to expect from an exceptional senior living...

... Read more

Calusa Harbour

2525 First St, Fort Myers, FL 33901

Starting at$X,XXX+ monthly
21
21 Photos available
11
11 Floor plans available
9.6
Review Score
40 reviews

I recently moved my mother to Calusa Harbor in an attempt to better manage her finances. The move not only better fit our budget but I’ve been pleased with both the facility and the friendly personnel. The...

Provides: Assisted Living, Independent Living

Calusa Harbour Senior Living offers Independent Living and Assisted Living for seniors who want to maintain their rich and rewarding life without the responsibilities of running a household. Here, you're given independence and options. We offer a choice of apartment floor plans, restaurant-style...

... Read more

The Gables at Winchester

299 Cambridge St, Winchester, MA 01890

Starting at$X,XXX+ monthly
16
16 Photos available
9.6
Review Score
24 reviews

What we like the most about The Gables is the overall friendliness, the quality of the care services, the administrative staff and the overall value for cost. Yes, we would recommend this community to other...

Provides: Assisted Living, Independent Living

For over 30 years, The Gables at Winchester has been serving the Winchester and surrounding communities. The Gables is a comfortable and elegantly furnished senior living community offering the finest in independent and assisted living apartments, as well as rehabilitation services and...

... Read more

Heartfields Assisted Living at Easton

700 Port St, Easton, MD 21601

Starting at$X,XXX+ monthly
6
6 Photos available
9.6
Review Score
30 reviews

Approaching six months at Heartfields. The facility is always neat and clean both inside and out. The people that we interact with have been great and helpful. The one thing I would like is feedback — about...

Provides: Assisted Living, Memory Care

Welcome to HeartFields, a Five Star Senior Living community! In our beautiful, home-like setting, which is convenient to major freeways, yet nestled on a campus-like setting on Talbot County waterfront, you will find 24-hour care services, respectful caregivers, Assisted Living with additional...

... Read more

Home Place of Burlington

118 Alamance Rd, Burlington, NC 27215

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
30 reviews

My dad was at Home Place in Burlington for several months prior to his passing. The staff could not have been any better in looking after my dad’s needs. The food was amazing and there were always activities...

Provides: Assisted Living, Memory Care, Independent Living

Homeplace of Burlington is centrally located between Raleigh and Winston-Salem in Burlington, North Carolina. Our community is two miles north of I-85/40 close to downtown, shopping and 3.5 miles from Alamance Regional Medical Center. Upon entering our community our comfortable interior,...

... Read more

Five Star Residences of Banta Pointe

6510 N U.S. 31, Indianapolis, IN 46227

Starting at$X,XXX+ monthly
22
22 Photos available
4
4 Floor plans available
9.5
Review Score
46 reviews

Everyone was very friendly. When she moved in there was a nurse on duty 24-7, that got changed at some point. Everyone was always helpful though. Staff knew all of the residents by name. The restaurant...

Provides: Assisted Living, Independent Living

Five Star Residences of Banta Pointe is a senior living community featuring Independent Living and Assisted Living feels like home from the moment you walk through the door. Play cards with the card club, read in our cozy library or enjoy popsicles in the courtyard. And when that sense of...

... Read more

Five Star Residences of Clearwater

4519 E 82nd St, Indianapolis, IN 46250

Starting at$X,XXX+ monthly
17
17 Photos available
6
6 Floor plans available
9.5
Review Score
63 reviews
Provides: Assisted Living, Independent Living

Located in the heart of Indianapolis, Indiana, Five Star Residences of Clearwater, an Independent and Assisted senior living community offers the best of home and adventure. There’s plenty to do at our community, from reading in our charming library to dining with friends to enjoying something...

... Read more

Morningside of Springfield

205 Westgate Dr, Springfield, TN 37172

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
21 reviews

We had a great experience touring the facility and all of our questions were answered. We had a great experience moving in. Everyone was friendly and helpful. The directors, staff, and nurses are very...

Provides: Assisted Living, Independent Living

Located in Springfield, AL, Morningside of Springfield offers Independent Living and Assisted Living in a beautiful setting. Cute, cozy neighborhoods line the community, trees sway with the breeze and there’s always a friend nearby to share the day with. It truly is home, sweet home.Leave behind...

... Read more

Legacy Heights Senior Living Community

11230 Ballantyne Trace Ct, Charlotte, NC 28277

Starting at$X,XXX+ monthly
1
1 Video available
5
5 Photos available
8
8 Floor plans available
9.5
Review Score
79 reviews

My mom was in the memory care area. The staff was very caring and friendly. The facility was clean and well maintained. The food was very good (except the veggie burgers). I would recommend this facility to...

Provides: Assisted Living, Memory Care

Legacy Heights Senior Living Community is nestled in a neighborhood in Charlotte, NC, close to shopping, restaurants, entertainment, and plenty of things to do. Just a short drive away are many notable attractions worth visiting, such as the Ballantyne Country Club, StoneCrest Shopping Center,...

... Read more

Five Star Residences of Dayton Place

1950 S Dayton St, Denver, CO 80247

Starting at$X,XXX+ monthly
22
22 Photos available
9.5
Review Score
45 reviews

Comfortable; happy with activities; daily encouragement; wonder and friendly staff : friendly atmosphere. I love living in this beautiful place with a comfortable atmosphere, freedom of movement, and...

Provides: Assisted Living, Memory Care, Independent Living

Whether you're looking for independent or assisted living, DAYTON PLACE is one of Denver's finest retirement communities. We offer a gracious lifestyle, with a wide range of services and programs designed to enhance the health, comfort, and security of our residents. Since 1987, DAYTON PLACE has...

... Read more

Five Star Residences of Northwoods

2501 Friendship Blvd, Kokomo, IN 46901

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.5
Review Score
28 reviews

My mother had to move out of her home after a fall and time in the hospital. 5-Star Residences of Northwoods has been very helpful in getting her settled into her “new home” - even when she was unhappy that...

Provides: Assisted Living, Independent Living

Let’s talk about senior living. For that, you want to love where you are, who surrounds you, and what you’re doing. Sounds like Five Star Residences of Northwoods in Kokomo, Indiana. The living and community spaces are elegant with just-right warmth. There’s so much to do and share here, it’s a...

... Read more

Church Creek

1250 W Central Rd, Arlington Heights, IL 60005

Starting at$X,XXX+ monthly
16
16 Photos available
9.4
Review Score
66 reviews

The staff was accommodating, helpful an willing to accommodate that includes Mgmt an staff, I told my sister an friends it was like going into a private club the first floor has many amenities like a great...

Provides: Assisted Living, Memory Care, Independent Living

Church Creek, ideal for seniors who value their independence and appreciate the good life, is an independent full-service community conveniently located next to Northwest Community Hospital. Our community features a comfortable lifestyle, superb amenities and the highest standards of hospitality...

... Read more

Stratford Court of Palm Harbor

45 Katherine Blvd, Palm Harbor, FL 34684

Starting at$X,XXX+ monthly
15
15 Photos available
9
9 Floor plans available
9.4
Review Score
54 reviews

Most of them are friendly not all. They should acknowledge the residents with a smile. Some look they are doing us a favor. This is happening in the dining room. I have a two bedroom apartment and is space...

Provides: Assisted Living, Independent Living

Stratford Court, a premiere senior living community, is located on the west coast of Florida between Tampa and St. Petersburg in picturesque Palm Harbor. Our community is conveniently located minutes from Tampa International Airport but provides our residents with small town amenities such as...

... Read more
Viewing 1-25 out of 134 communities

Community videos

View the Five Star Senior Living lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Five Star Senior Living welcomes its residents home.

The Forum at Park Lane

Take a virtual tour of The Forum at Park Lane in Dallas, TX.
Take a virtual tour of The Forum at Park Lane, a maintenance-free pet friendly Assisted Living and Independent Living community located in Dallas, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min May 15, 2022

Legacy Heights Senior Living Community

Take a virtual tour of Legacy Heights Senior Living Community in Charlotte, NC
Take a virtual tour of Legacy Heights Senior Living Community, a maintenance-free pet friendly Assisted Living and Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Five Star Senior Living

9.2
Review Score
4,769 reviews

Review Score

4,769 reviews
9.2

Out of 10


5 star

57%

4 star

27%

3 star

10%

2 star

4%

1 star

5%

A Place for Mom has scored Five Star Senior Living with 9.2 out of 10 using our proprietary review score based on 1,937 reviews in the last 2 years. Over all time, Five Star Senior Living has 4,769 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
2,714
1,252
437
156
210
Date Submitted
440
968
1,937
Reviewer
576
2,963
1,135
31
Care Received
1,833
1,490
1,446
3601-3620 of 4769 reviews
Sort by

4.0
Anonymous - Family/Friend
Memory Care
July 13, 2015
Verified Review
We are happy with them so far.

We are happy with them so far. My only comment would be if your loved one is accustomed to dining at a particular hour, and doesn't want to go down at mealtime, they will wait and bring it up after the rest of the meal, which is not something I even thought to ask about, and she does sometimes say that when she gets it it's cold. It's still hasn't been very long, so I'm not sure how smooth the billing will be yet. We like the location and the quality of the place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
July 9, 2015
Verified Review
My aunt loves it!

My aunt really loves it at The Gardens of Virginia Beach! I have not seen the place personally myself yet, but her comments about it have all been very good. They have a lot of good activities that she likes to engage in, and the staff there is all very friendly. She is very happy there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3


4.0
Anonymous - Toured community
Memory Care
July 8, 2015
Verified Review
Seemed nice

We toured this community while looking into care options for a loved one. I thought Dogwood Forest seemed like a very nice place, overall. The facility was clean and well kept, and the staff were friendly. The residents all seemed friendly and active, as well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
July 6, 2015
Verified Review
Alright, but needs some improvement

Both my parents are living there; my dad had a stroke recently and can't speak. I keep asking them to make sure he has a buddy to someone to take him to the activities and it doesn't seem to be happening. The staff is always nice though, they try and make things right.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

3


4.0
Anonymous - Family/Friend
Memory Care
July 6, 2015
Verified Review
A very caring place..

It seems like a very caring place. The staff is very caring. Everybody is very friendly. The place is clean. They try to do a lot for their residents. So far we are very pleased. The value is pretty good. The care services are going good so far. Everything has been going really good. It's a nice place. I can't rate the activities because my loved one hasn't taken advantage of them yet. It is not applicable.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
May 29, 2015
Verified Review
It's been good so far.

It's been good so far. I have been pretty happy with them. From what I have seen the food seems to be pretty good. I don't have any major complaints or things that need to be improved.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
May 29, 2015
Verified Review
Nice place, overall

Our experience with Legacy of Anderson has been a good one so far, I'd give them high marks across the board. The people here are friendly, and the facility is well kept and clean. There is always room for improvement though! As an example, I think they could stand to clean the windows a little more frequently.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
May 15, 2015

Staff were friendly. Assistance offered as much or as little as needed. Clean and spacious.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
May 12, 2015
Verified Review
Nice place, overall

Overall our experience with Savannah Square has been a good one. It is a nice looking, clean place, and the people here are friendly. My only issue is that we ran into some issues that caused a bit of a delay getting my loved one moved in.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
May 5, 2015
Verified Review
The Staff is Very Good

The Wellstead of Rogers is a nice community. They are willing to work with you. I think overall the staff is very good. This is a very clean and well kept facility. I would recommend this community if your in the Rogers, MN area.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
May 1, 2015
Verified Review
So far it has been good

So far it has been good. It took a while for my mother to transition. This is a very nice community. I rated all of the categories 5 except for the activities because If its a dementia patient they are not allowed outside without supervision. That was important for my mother because she likes being outside in the sunshine. Other than that this is a good community. It is very clean and the staff is so friendly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

5


4.0
Anonymous - Family/Friend
Memory Care
April 28, 2015
Verified Review
I think they are doing pretty good.

I think they are doing pretty good. There have been a few little things that have come up, but so far we haven't had any major complaints. So far things are working out.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
April 22, 2015
Verified Review
Nice place, overall

Overall our experience with Brandon Woods has been a good one. It is a nice looking place, and they do a good job keeping everything clean and well kept. The staff are friendly, and take good care of the residents.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
April 20, 2015

Very nice administrators offered us great lunch. And secretaries very friendly. If it weren't for Rt. 70 and all the noisy traffic being in front of bldg. I'd have chosen this place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
April 10, 2015
Verified Review
Great

Riverwalk Commons is a great facility. Take care of my dad and make him feel like home. We wasnt to sure at first but now wouldnt have chosen another place. It is a clean environment and is kept that way.

Cleanliness

4

Friendliness

4.5

Care Services

5

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Independent Living
March 31, 2015
Verified Review
Nice place, overall

Overall I think they do a good job at Pueblo Norte Senior Living! The staff is friendly and professional, and they keep the facility looking well kept and clean. Really my only concern is that on Sundays they do not offer breakfast or dinner, which makes it hard for my loved one who does not cook at all at this point.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
March 30, 2015
Verified Review
Administration Drops The Ball

The only problem is there is a lack of coordination when a person moves they drop the ball. Mom keeps getting some else's mail or not gets her mail and had to wait for 3 weeks to get mom's storage box. Admin needs to get better coordinated for the patients. The dining staff are wonderful, welcome her call her by name.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
March 27, 2015

This was the best atmosphere of them all.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
March 24, 2015

Mt Arlington is a lovely assisted living facility. The overall staff are friendly and the facility kept very clean and decorated beautifully. The Bridge to Rediscovery Unit (aka-dementia unit) however, needs some improvement in communication with staff and family members. These residents have no one to communicate for them. If questions are asked regarding their activities or care, you do not always get an answer. As this is not a nursing home, there is no documentation as to how their day went, how they slept, if showered etc. We are asked to question the nurse about all these things. As she visits these residents she is aware of their medical needs but isn't there all day to know all these answers. As you must be an advocate for an ill parent or loved one, you need to question things. Unfortunately, you feel certain nursing staff(director) trying to avoid you and will not even acknowledge you. This is disappointing, but overall they are friendly and try hard to accommodate you. The staff does their best on a floor that I'm sure can be very difficult. Activities on this floor, again, while difficult, need extra hands to assist. Perhaps trying to reach out to nearby towns, schools,churches etc for volunteers to assist with crafts, games etc.

Cleanliness

5

Friendliness

4

Care Services

3.5

Activities

3

Value for Cost

3.5


4.0
Jane Ragle - Family/Friend
Memory Care
March 23, 2015
Verified Review
Pretty good!

My mom moved in almost exactly a month ago and it was not an easy transition even though she chose where she wanted to go. With help from caregivers and other staff, she is slowly getting accustomed to her new life. I hope to be able to get her engaged in activities before long, but she is setting the pace. The staff is very kind and helpful, but some things are not done when promised and need to followed up on. The facility itself is very nice and well maintained for an older establishment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 3601-3620 out of 4769 reviews

Frequently asked questions

There are 134 total Five Star Senior Living Facilities.

More questions?

Ask an A Place for Mom local advisor at no cost.