Five Star Senior Living

Mom is still adjusting to living at Five Star. The staff are wonderful, patient, attentive and seem to interact well with here. She does not like the food. They do offer daily activities and they keep the community clean. I would recommend this community.

I liked Somerford. The layout seemed more Homey. Nice areas to sit outside. Liked the 1 Bedroom Kitchenette with living room. Needs to be big enough for two people. Con was the memory care unit was a completely different building and it would be too big of a walk for Mom to visit Dad if he ends up there.

We utilized Somerford House as a short-term option for additional rehab following acute rehab. Staff were very nice and responsive. They even made accommodations for Mom's hairdresser to visit and provide services in her room.

Seems like a very nice environment. We had a good visit - the dining room is very nice, like a restaurant with good tasting food. Lots of pretty community areas. Full time activity director with great enthusiasm and ideas, and since this was very important to us, we were glad to have seen this place.

My mother moved here recently and it's going well. The staff is very loving and the community is very clean.They do offer activities but some of the ones they have listed do not exist. One night we went down for Dominoes and nothing was going on. My mother also doesn't like the food but she is very picky. The ice cream is good though! We chose this community because we talked a lot of residents and they were really happy.

This is a community I would recommend. They are caring for my brother in law, and his needs well. His condition isn't doing the best, but we know he is in good hands. The staff has been good at keeping us up to date on information about him. They do a good job of keeping the facility well maintained, and clean. So far this community is working out well for my family, it is a nice place.

This is a very nice community. The price was a little more than what we were looking for, The community was bigger and the structure would have been more for my mom than what she could do financially. I highly recommend that families tour this very pleasant community for the care of a loved one's needs.

Nice bright open facility, large common area and dining room. Little concerned about the staffing ratio at night.

Beautiful place and very friendly people. Unfortunately, it is cost prohibitive to us once my mom reaches memory care.

I toured this community. The community was small and the rooms seemed like a study and not a bigger room. I wanted a community that had more of an apartment feeling, The community was nice and clean, but not what I was looking for. I would recommend that families tour this community for the care of a loved one

Mom and I really liked the staff and the feel of the community here. she is looking forward to the move, but still nervous. The good thing I can be with her as much as she needs me.

It was a long time ago that I toured the Somerford House & Place Newark but from what I remember, the place was nice but it was too much of a corporation type of place. We wanted something more cost effective with a more homelike feel to it.

My mother seems to be doing well here at this community. She is still adjusting a bit, but I know she is in a good place. They have a very caring and accommodating staff; they have been very helpful. There were one or two surprises, but all is well. This is a great community, and I would definitely recommend this community.

My loved one has been a resident for several years. Overall the Laurels is very nice. They redid the furniture in the living room this past year and it is not good. Obviously a designer from corporate did it to look good but it is not functional - way too big for almost all residents and doesn't take spills and other possible accidents into consideration with the fabric choices. They also only updated the main living room and dining room - not the resident rooms which REALLY NEED IT! They also hired a new general manager this past year. She [Removed] is awful. Cold as a fish, very unfriendly, autocratic and doesn't listen well. She and the new head of nursing, [Removed] (lots of recent turnover) are both uncaring and dictatorial - no partnership/discussion with them on issues - just declarations of decisions that were made without any input from family. They seem to be focused on moving residents to The Haven (memory care) so Five Star can make more $$ - makes one wonder if their compensation is based upon that. Food is very good and the caregivers - with the exception of a handful - are nice and very caring. My loved one has had some small items stolen from their room and the cleaning staff regularly opens up a kitchen drawer and eats from the candy in there - without invitation. This is an expensive private pay facility - they do a good job overall, but I expect more at this level - especially from the general manager and head of nursing. They are really bad. Numerous people have complained and Five Star turns a deaf ear. I am listing this review as anoyomous because I do not want repercussions on my parent. That's how much I don't trust [Removed].

My mother has not been in this community long but so far I have had no complaints about the services they have been providing my mother. She has made the adjustment well and has really made her self right at home. The staff are accommodating and attentive to her needs and have positive energy while they work. I enjoy the fact that I have a peace of mind with her being there and would recommend this place to anyone looking into assisted living.

My mom liked living at this community. They do not offer a memory care unit so we did have to move her to another community. This community is clean and well maintained. The food is wonderful and they offer egg day every friday. The last friday of the month is omelette day. They have a large selection of food choices. I have recommended this community.

During my tour at of the Ashwood, I noticed all of the residents were very happy and in a room playing board games. The staff was all very friendly and informative. The only problem I noticed with this place was when we walked into the dining room the floors were sticky. It could have just been that day, though.

I had a pleasant tour of this community. Everything went well, and they were very kind to my family and I. From what I saw everything looked neat and tidy. All the staff I met was friendly and kind. There were many factors that played into where to place my mother. Unfortunately it wasn't the place for us.

My loved one respite stay experience went pretty well here at this community. She was pleased with her stay, and everything went well. The community looks good, they do a good job with the cleanliness. She didn't have any problems with the staff. The meals were decent for the most part. This is a pleasant community, and I would recommend it.

I was happy the community and the cleanliness of the atmosphere. I know that staff was friendly and caring. They seemed not to mention how additional cost can arise. They do have alot of great activities for those who want to keep active. I would recommend the over all care here for others.